My Consumer Cellular vs HP Support Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My Consumer Cellular
Manage your wireless account easily from your smartphone. Track usage, pay bills, and upgrade plans. Access customer support directly through the app.
- Manage account
- Track usage
- Pay bills
- Upgrade plans
- Enable/disable services
- Access customer support
Read full descriptionHide full description
Here’s yet another way Consumer Cellular makes wireless service easy. With the MyCC app, you can conveniently manage your Consumer Cellular account right from your smartphone. Track your usage, pay your bill, upgrade or manage your monthly plan. You can enable or disable select service functions. Plus, you can access our award-winning customer support - chat or call us right from the app with the touch of a button! By using the free Consumer Cellular app on your iPhone or iPad, you’ve got control of your wireless needs in the palm of your hand.
HP Support Assistant
Easily maintain your HP PCs and printers and resolve issues with support notifications, device status, and guided assistance. Troubleshoot common problems, monitor device health, and find replacement parts.
- Guided troubleshooters
- Virtual Agent for problem-solving
- Device status monitoring
- Support contact options
- Service Center Locator
- Order replacement parts
Read full descriptionHide full description
Get the most out of your HP PCs and printers using HP Support Assistant Mobile. With HP Support Assistant Mobile, it’s easy to maintain your PCs and printers and resolve problems with support notifications, device status, and guided assistance. HP Support Assistant Mobile makes it easier than ever to own and use your PCs and printers. Key Features: • Need help? Use our guided troubleshooters or the new Virtual Agent* to solve common problems like a slow computer or audio issues. • When a little more hands-on help is required, choose from a variety of contact options in the Support section including the new Service Center Locator*. • Monitor device details ranging from the ink levels on your printer to the battery, storage, and security health of your PCs. • Need more ink or a new hard drive? Get links to order replacement parts and receive shipment updates* in the app. * Available in selected countries * Not recommended for iPads
Screenshots
Verdict
The clearest difference is rating: My Consumer Cellular at 3.4 against HP Support Assistant's 2.2. My Consumer Cellular also leads on review sentiment (26% vs 6%) and update cadence (every 5 weeks vs every 4 months). HP Support Assistant's advantage is iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Consumer Cellular holds the better App Store score, 3.4 against 2.2. That said, the two scores are not equally well evidenced: My Consumer Cellular has 1.7K ratings behind it against 238, so its average is the more settled of the two. Written reviews point the same way: 26% of My Consumer Cellular's written reviews are positive against 6% of HP Support Assistant's.
My Consumer Cellular ships an update every 5 weeks, HP Support Assistant every 4 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | My Consumer Cellular | HP Support Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (1.7K ratings) — better | 2.2 (238 ratings) |
| Positive reviews | 25.5% of reviews — better | 6.1% of reviews |
| Number of ratings | 1.7K — better | 238 |
| Update frequency | Every 5 weeks — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 39 MB | 18 MB |
| Age rating | 4+ | 4+ |
| Developer | Consumer Cellular | HP Inc. |
Customer experience
My Consumer Cellular
HP Support Assistant
User reviews
My Consumer Cellular
From 1.7K App Store ratingsWhat we love
- 🚀 Great service
- 👍 Reliable and dependable
- 💰 Affordable pricing
- 🌟 Excellent customer service
Room to improve
- 🐛 App crashes and login issues
- 📉 Inaccurate data usage reporting
- 🔒 Fingerprint/Face ID not working
- 🤔 Confusing and limited app functionality
HP Support Assistant
From 238 App Store ratingsWhat we love
- 🚀 Excellent resource
- 👍 Flawless design, but needs some fixes
Room to improve
- 🐛 Doesn't work
- 🐛 Useless
- 🐛 Doesn't sync with other HP apps
- 🐛 Completely disjointed
- 🐛 Can't even enter serial number
Bugs and requests
My Consumer Cellular
Reported bugs
3 issues- App freezing and becoming unresponsive
- Login credentials not being saved
- Incorrect billing and data usage information
Requested features
4 requests- Ability to manage account details within the app
- Real-time data usage tracking
- Improved app stability and performance
- Seamless integration between app and website
HP Support Assistant
Reported bugs
5 issues- Inability to add devices
- Freezing and crashing issues
- Incompatibility with certain devices
- Unreliable connectivity
- Outdated information and features
Requested features
5 requests- Improve virtual assistant capabilities
- Provide better troubleshooting guidance
- Simplify setup and connectivity processes
- Offer more self-help resources
- Improve integration with other HP apps
In-app purchases
My Consumer Cellular
No in-app purchases
HP Support Assistant
No in-app purchases
Questions
Is My Consumer Cellular free?
Is HP Support Assistant free?
Which has better reviews, My Consumer Cellular or HP Support Assistant?
Do My Consumer Cellular or HP Support Assistant have ads?
Which is updated more often, My Consumer Cellular or HP Support Assistant?
Other comparisons
