Harvard Pilgrim vs Ameriflex
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Harvard Pilgrim
Manage your health plan details, view benefits, and access your digital ID card. Track claims, find providers, and access your health records. Communicate with your health plan through a secure message center.
- Benefits & Eligibility
- Digital ID Card
- Claims History
- Find a Provider
- Health Record Access
- Secure Messaging
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The Harvard Pilgrim Mobile App gives you access to your personalized account with: o Benefits & Eligibility: View your benefits, access your digital ID card, find or change your PCP, and view your deductible and out-of-pocket info o Claims: View the last 18 months of your claim’s history o Find a Provider: Locate a nearby provider, urgent care center, hospital or pharmacy o Your Health Record: Be in the know and view your past medical visits and procedures, immunizations, and medications o Message Center: Access your mailbox to receive and send messages to Harvard Pilgrim o And much more! The Harvard Pilgrim Mobile app helps you stay informed about your health plan and contact us if you have any questions.
Ameriflex
Easily manage your health and savings accounts on the go. Access your FSA, HSA, DCA, and CRA accounts anytime, anywhere. Track balances, view transactions, submit claims with photos, and manage your debit cards.
- Manage FSA, HSA, DCA, CRA accounts
- Check account balances
- View claims and transactions
- Repay yourself or pay providers
- Upload documentation for claims
- Manage debit cards
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Manage your health accounts with ease. The Ameriflex mobile app gives participants 24/7, on-the-go access to their flexible spending account (FSA), health savings account (HSA), dependent care account (DCA), and commuter reimbursement account (CRA). With the streamlined Ameriflex mobile app, you can quickly: * Check the balance of your account * View claims * See transactions * Easily repay yourself or directly pay your medical provider for out-of-pocket expenses * Take and upload photos of supporting documentation for claims * Manage your debit cards
Screenshots
Verdict
The clearest difference is rating: Ameriflex at 2.2 against Harvard Pilgrim's 1.5. Ameriflex also leads on review sentiment (24% vs 4%). Harvard Pilgrim's advantage is update cadence (fortnightly vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ameriflex holds the better App Store score, 2.2 against 1.5. Both are backed by a comparable volume of ratings — 161 and 65 respectively. Written reviews point the same way: 4% of Harvard Pilgrim's written reviews are positive against 24% of Ameriflex's.
Harvard Pilgrim ships an update fortnightly, Ameriflex every 3 months. Both last shipped on October 16, 2026.
| Parameter | Harvard Pilgrim | Ameriflex |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (161 ratings) | 2.2 (65 ratings) — better |
| Positive reviews | 4.2% of reviews | 23.5% of reviews — better |
| Number of ratings | 161 — better | 65 |
| Update frequency | Fortnightly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 45 MB | 14 MB |
| Age rating | 4+ | 12+ |
| Developer | HealthTrio LLC | Interflex Payments LLC |
Customer experience
Harvard Pilgrim
Ameriflex
Bugs and requests
Harvard Pilgrim
Reported bugs
19 issues- Login authentication loop - Face ID accepts but returns to login screen
- Password creation validation failures with contradictory requirements
- Constant password change prompts despite recent password updates
- App stuck at loading/authenticating screens
- Device offline error messages on active connections
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- App crashes on launch or during navigation
- Provider search returns zero results or inconsistent results vs website
- PDF formularies fail to open or display as gibberish
- Deductible tracker button non-functional
- Claims not displaying in app despite appearing on website
- Digital insurance card fails to add to Apple Wallet
- Map function displays blank pages
- Advanced search temporarily unavailable message
- App incompatibility with iOS versions (iOS 11, iOS 14, iOS 26)
- Support link returns 404 errors
- Secure message to customer service returns error screens
- App doesn't maintain login state after closing
- Primary care provider search shows 'not found' errors
- Error 500 when clicking provider names
Requested features
13 requests- Bill payment functionality within app
- Working deductible tracker with remaining balance display
- Ability to file claims directly from app
- Download statement of benefits
- Detailed coverage and cost information
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- Contact us/customer support page in app
- Improved provider search with accurate results matching website
- Working map function for provider locations
- In-app feedback/bug reporting system
- Better benefits and coverage details display
- Persistent login sessions after closing app
- Dark mode option
- More comprehensive claim viewing and tracking
Ameriflex
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Harvard Pilgrim
No in-app purchases
Ameriflex
No in-app purchases
