Pollo Tropical vs Miami Grill
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pollo Tropical
Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.
- Browse menu
- Place pickup orders
- Place delivery orders
- Join loyalty program
- Save favorite orders
- Find nearby locations
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Download the Pollo Tropical app to get more out of your Pollo Tropical experience, and sign up for MyPollo! rewards to start earning points and get a free TropiChop® bowl after your first purchase! Use the new Pollo Tropical app to browse our menu, place orders for in-store pick-up, or delivery. Join our loyalty program to receive exclusive offers, save your favorites for easy re-ordering, and earn and redeem rewards. KEY FEATURES • Search for locations near you by zip code. • Browse the menu and discover new items. • Order as a guest or sign-up to join MyPollo! to earn rewards. • Place orders for in-store pick-up or delivery. • Save your favorite orders for quick re-ordering. • Get notifications from us announcing new menu items, special events, and more!
Miami Grill
Easily find nearby locations, browse the menu, and place orders for pickup. Reorder past favorites or discover new items. Pay within the app to skip the line and enjoy your meal.
- Find nearby locations
- Browse menu
- Place orders
- Pay in-app
- Reorder past orders
- Receive notifications for specials
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Ordering from Miami Grill has never been easier! Use GPS to find a location near you, review the menu, place your order, and it’s ready when you want it. And since you can pay in the app, there's nothing to do but skip the line, grab your food and go. Do you always order the same thing? Order your usual or tap “Past Orders” to find that delicious order from last week and order again. Finally, opt-in for push notifications, and we'll notify you of specials and promotions. Download it now!
Screenshots
Verdict
The clearest difference is rating: Pollo Tropical at 4.8 against Miami Grill's 1.9. Pollo Tropical also leads on ratings volume (43K vs 21) and review sentiment (20% vs 0%). Miami Grill's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pollo Tropical holds the better App Store score, 4.8 against 1.9. That said, the two scores are not equally well evidenced: Pollo Tropical has 43K ratings behind it against 21, so its average is the more settled of the two. Written reviews point the same way: 20% of Pollo Tropical's written reviews are positive against 0% of Miami Grill's.
Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on October 23, 2026 and October 7, 2026 respectively.
| Parameter | Pollo Tropical | Miami Grill |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (43K ratings) — better | 1.9 (21 ratings) |
| Positive reviews | 19.5% of reviews — better | 0.0% of reviews |
| Number of ratings | 43K — better | 21 |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 142 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | Fiesta Restaurant Group, Inc | Miami Grill |
Customer experience
Pollo Tropical
Miami Grill
Bugs and requests
Pollo Tropical
Reported bugs
3 issues- App login and account issues
- Unreliable order processing
- Inconsistent app behavior across devices
Requested features
4 requests- Ability to edit orders
- Better order tracking and status updates
- Improved rewards program integration
- More customization options
Miami Grill
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Pollo Tropical
No in-app purchases
Miami Grill
No in-app purchases
Questions
Is Pollo Tropical free?
Is Miami Grill free?
Which has better reviews, Pollo Tropical or Miami Grill?
Do Pollo Tropical or Miami Grill have ads?
Which is updated more often, Pollo Tropical or Miami Grill?
Other comparisons
