DEC Connect vs Suburban Propane
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DEC Connect
Manage your Delaware Electric Cooperative account on the go. View usage and billing, make payments, and report service issues. Access bill history and facility maps easily.
- View account balance and due date
- Manage recurring payments
- View bill history (PDFs)
- Analyze energy usage graphs
- Report account/service issues
- Contact customer service
- Locate facilities and dropboxes
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DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.
Suburban Propane
Manage your propane service conveniently. Request fuel deliveries, monitor your tank levels remotely, and handle payments all within a single application.
- Request fuel delivery
- View tank monitor readings
- Make payments
- 24/7 account access
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The Suburban Propane app lets you Request Fuel Delivery, View the reading of your tank monitor, and make payments.
Screenshots
Verdict
The clearest difference is rating: DEC Connect at 2.9 against Suburban Propane's 2.2. DEC Connect also leads on review sentiment (25% vs 6%). Suburban Propane's advantage is iOS requirement (14.0 vs 17.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DEC Connect holds the better App Store score, 2.9 against 2.2. Both are backed by a comparable volume of ratings — 36 and 65 respectively. Written reviews point the same way: 25% of DEC Connect's written reviews are positive against 6% of Suburban Propane's.
DEC Connect ships an update every 2 months, Suburban Propane every 3 months. Both last shipped on October 24, 2026.
| Parameter | DEC Connect | Suburban Propane |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (36 ratings) — better | 2.2 (65 ratings) |
| Positive reviews | 25.0% of reviews — better | 5.9% of reviews |
| Number of ratings | 36 | 65 — better |
| Update frequency | Every 2 months — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 29 MB | 54 MB |
| Age rating | 17+ | 4+ |
| Developer | Delaware Electric Cooperative, Inc | Suburban Propane LP |
Customer experience
DEC Connect
Suburban Propane
In-app purchases
DEC Connect
No in-app purchases
Suburban Propane
No in-app purchases
Questions
Is DEC Connect free?
Is Suburban Propane free?
Which has better reviews, DEC Connect or Suburban Propane?
Do DEC Connect or Suburban Propane have ads?
Which is updated more often, DEC Connect or Suburban Propane?
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