Comparison

DEC Connect vs Suburban Propane

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DEC Connect

Manage your Delaware Electric Cooperative account on the go. View usage and billing, make payments, and report service issues. Access bill history and facility maps easily.

Highlights
  • View account balance and due date
  • Manage recurring payments
  • View bill history (PDFs)
  • Analyze energy usage graphs
  • Report account/service issues
  • Contact customer service
  • Locate facilities and dropboxes
Read full description

DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.

About

Suburban Propane

Manage your propane service conveniently. Request fuel deliveries, monitor your tank levels remotely, and handle payments all within a single application.

Highlights
  • Request fuel delivery
  • View tank monitor readings
  • Make payments
  • 24/7 account access
Features
Read full description

The Suburban Propane app lets you Request Fuel Delivery, View the reading of your tank monitor, and make payments.

Screenshots

DEC Connect4 screens
Suburban Propane4 screens

Verdict

The call

The clearest difference is rating: DEC Connect at 2.9 against Suburban Propane's 2.2. DEC Connect also leads on review sentiment (25% vs 6%). Suburban Propane's advantage is iOS requirement (14.0 vs 17.0). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

DEC Connect holds the better App Store score, 2.9 against 2.2. Both are backed by a comparable volume of ratings — 36 and 65 respectively. Written reviews point the same way: 25% of DEC Connect's written reviews are positive against 6% of Suburban Propane's.

UpkeepUpdate frequency

DEC Connect ships an update every 2 months, Suburban Propane every 3 months. Both last shipped on October 24, 2026.

Scorecard3 real differences · 7 level
DEC Connect versus Suburban Propane: the parameters behind the verdict, then further details
ParameterDEC ConnectSuburban Propane
PriceFreeFree
Rating2.9 (36 ratings) — better2.2 (65 ratings)
Positive reviews25.0% of reviews — better5.9% of reviews
Number of ratings3665 — better
Update frequencyEvery 2 months — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.014.0 — better
Further details — not scored
Size29 MB54 MB
Age rating17+4+
DeveloperDelaware Electric Cooperative, IncSuburban Propane LP

Customer experience

DEC Connect

All ratings36 ratings
Positive44.4%
Neutral5.6%
Negative50.0%
Written reviews20 reviews
Positive25.0%
Neutral5.0%
Negative70.0%

Suburban Propane

All ratings64 ratings
Positive28.1%
Neutral4.7%
Negative67.2%
Written reviews34 reviews
Positive5.9%
Neutral2.9%
Negative91.2%

In-app purchases

None

DEC Connect

No in-app purchases

None

Suburban Propane

No in-app purchases

Questions

Is DEC Connect free?
DEC Connect is free to download, with no in-app purchases.
Is Suburban Propane free?
Suburban Propane is free to download, with no in-app purchases.
Which has better reviews, DEC Connect or Suburban Propane?
DEC Connect is rated higher. DEC Connect averages 2.9 out of 5 from 36 ratings, while Suburban Propane averages 2.2 from 65 ratings.
Do DEC Connect or Suburban Propane have ads?
Neither DEC Connect nor Suburban Propane shows ads.
Which is updated more often, DEC Connect or Suburban Propane?
DEC Connect ships an update every 2 months, and Suburban Propane every 3 months. Most recently, DEC Connect was updated on October 24, 2026 and Suburban Propane on October 24, 2026.

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