DEC Connect vs Connect Resident
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DEC Connect
Manage your Delaware Electric Cooperative account on the go. View usage and billing, make payments, and report service issues. Access bill history and facility maps easily.
- View account balance and due date
- Manage recurring payments
- View bill history (PDFs)
- Analyze energy usage graphs
- Report account/service issues
- Contact customer service
- Locate facilities and dropboxes
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DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.
Connect Resident
Manage your community with ease. Access important documents, view your account history, make payments, and connect with neighbors. This app provides convenient, 24/7 access to essential community services.
- Access Forms and Documents
- View Account History
- Make Payments
- Resident Directory
- 24/7 Community Access
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Stay connected to your community wherever you are with FirstService Residential Connect Mobile. Enjoy simple navigation and 24/7 access to manage your account, view documents, make payments, and stay informed. Need help? HODA, our built-in webchat assistant, is available anytime to answer questions and guide you every step of the way.
Screenshots
Verdict
The clearest difference is rating: DEC Connect at 2.9 against Connect Resident's 2.1. DEC Connect also leads on update cadence (every 2 months vs every 9 months) and review sentiment (25% vs 9%). Connect Resident's advantage is iOS requirement (15.6 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DEC Connect holds the better App Store score, 2.9 against 2.1. Both are backed by a comparable volume of ratings — 36 and 81 respectively. Written reviews point the same way: 25% of DEC Connect's written reviews are positive against 9% of Connect Resident's.
DEC Connect ships an update every 2 months, Connect Resident every 9 months. The most recent releases landed on October 24, 2026 and October 21, 2026 respectively.
| Parameter | DEC Connect | Connect Resident |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (36 ratings) — better | 2.1 (81 ratings) |
| Positive reviews | 25.0% of reviews — better | 8.8% of reviews |
| Number of ratings | 36 | 81 — better |
| Update frequency | Every 2 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 15.6 — better |
| Further details — not scored | ||
| Size | 29 MB | 12 MB |
| Age rating | 17+ | 4+ |
| Developer | Delaware Electric Cooperative, Inc | FirstService Residential |
Customer experience
DEC Connect
Connect Resident
In-app purchases
DEC Connect
No in-app purchases
Connect Resident
No in-app purchases
Questions
Is DEC Connect free?
Is Connect Resident free?
Which has better reviews, DEC Connect or Connect Resident?
Do DEC Connect or Connect Resident have ads?
Which is updated more often, DEC Connect or Connect Resident?
Other comparisons
