Comparison

Webex vs Microsoft Teams

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Webex

This app provides a secure platform for continuous teamwork, offering messaging, file sharing, video meetings, and calling. It streamlines collaboration by centralizing work tools and enabling instant communication and decision-making.

Highlights
  • Continuous teamwork spaces
  • Messaging and file sharing
  • HD video meetings
  • Screen sharing
  • Integrations and bots
  • Cross-space search
  • End-to-end encryption
Features
Currently charting
Read full description

Cisco Webex is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. It works on virtually any device, with these top benefits for mobile app users: • Streamline Teamwork: One place for all the tools that help you do your job better and faster. Create spaces for you and another person or for a group working on a project. • Make Better Decisions: Start and join meetings instantly. See everyone with an amazing HD video experience. Share your screen. Keep teamwork going in the connected work space. • Stay Informed About All Your Work: Select from our growing catalog of integrations and bots to keep up to date with what's happening in other apps such as Box and Salesforce • Find Anything Fast: Search for people, messages, and files across all your spaces - no need to switch accounts or views • Bring The Experience Into Meeting Rooms: Pair your app to a Webex device, such as the Webex Board, to do things like wirelessly control meetings and save whiteboard drawings • Work Securely: Built for business collaboration with end-to-end encryption Want to do more with Webex? Visit webex.com. IMPORTANT NOTICES AND DISCLAIMERS - PLEASE READ Cisco Webex is a collaboration application that provides messaging, voice, and video calling capabilities. By downloading Cisco Webex, you agree to comply with the terms and conditions of the Cisco EULA. You also consent to the installation of all future updates of the Cisco Webex software. Use of this software is governed by the current Cisco END USER LICENSE AGREEMENT found at the following link: http://www.cisco.com/go/eula By using the Cisco Webex software, you consent to Cisco Systems Inc. collection of data from your usage of the Webex software. All Data is collected in conformity with the Cisco Privacy Policy which is located at http://www.cisco.com/web/siteassets/legal/privacy.html WARNING: This program is protected by copyright law and international treaties. Cisco Systems Inc. 170 West Tasman Drive, San Jose, CA 95134 USA

About

Microsoft Teams

This app brings people together for community activities or work projects. It offers integrated chat, events, meetings, storage, and task management. Connect, collaborate, and get things done securely in one place.

Highlights
  • Community and team organization
  • 1-on-1 and group chat
  • Secure audio and video calls
  • Document collaboration
  • Cloud file storage
  • Task management
  • Calendar integration
Features
Read full description

Whether you’re connecting with your community for an upcoming activity or working with teammates on a project, Microsoft Teams helps bring people together so that they can get things done. It’s the only app that has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place—so you can easily connect and manage access to information. Get your community, family, friends, or workmates together to accomplish tasks, share ideas, and make plans. Join audio and video calls in a secure setting, collaborate in documents, and store files and photos with built-in cloud storage. You can do it all in Microsoft Teams. Easily connect with anyone: • Skype is now part of Teams. Continue where you left off with your chats, calls and contacts in Microsoft Teams Free. • Meet securely with communities, teammates, family, or friends. • Set up a meeting within seconds and invite anyone by sharing a link or calendar invite. • Chat 1-1 or to your entire community, @mention people in chats to get their attention. • Create a dedicated community to discuss specific topics and make plans*. • Work closely and collaborate by keeping conversations organized by specific topics and projects with teams and channels. • Video or audio call anyone directly in Teams or instantly convert a group chat to a call. • Use GIFs, emojis, and message animations to express yourself when words aren’t enough. Accomplish plans and projects together: • Send photos and videos in chats to quickly and easily share important moments. • Use cloud storage to access shared documents and files on the go. • Organize shared content in a community — events, photos, links, files —so you don’t have to waste time searching*. • Get the most out of your meetings by using screen share, whiteboard, or breakout in virtual rooms. • Manage access to information and ensure the right people have access to the right info, even when people join and leave projects. • Use task lists to stay on top of projects and plans - assign tasks, set due dates, and cross off items to keep everyone on the same page. Designed to give you peace of mind: • Securely collaborate with others while maintaining control over your data. • Keep communities safe by allowing owners to remove inappropriate content or members*. • Enterprise-level security and compliance you expect from Microsoft 365**. *Available when using Microsoft Teams with your Microsoft account. **Commercial features of this app require a paid Microsoft 365 commercial subscription or a trial subscription of Microsoft Teams for work. If you’re not sure about your company’s subscription or the services you have access to, visit Office.com/Teams to learn more or contact your IT department. By downloading Teams, you agree to the license (see aka.ms/eulateamsmobile) and privacy terms (see aka.ms/privacy). For support or feedback, email us at mtiosapp@microsoft.com. EU Contract Summary: aka.ms/EUContractSummary Consumer Health Data Privacy Policy   https://go.microsoft.com/fwlink/?linkid=2259814

Screenshots

Webex4 screens
Microsoft Teams4 screens

Verdict

The call

The clearest difference is monetization model: Microsoft Teams at free against Webex's freemium. Microsoft Teams also leads on ratings volume (3.4M vs 9.4K) and update cadence (weekly vs every 2 weeks). Webex's advantage is review sentiment (36% vs 24%) and device support (5 vs 3). On price, ads, in-app purchases and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Webex sells 1 in-app purchase, starting at $14.49 per month and Microsoft Teams sells 3 in-app purchases, starting at $9.99 per month. Whichever you choose, the download price is not the number that matters.

ReceptionRating · Positive reviews · Number of ratings

Microsoft Teams holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: Microsoft Teams has 3.4M ratings behind it against 9.4K, so its average is the more settled of the two. Written reviews complicate that: 36% of Webex's written reviews are positive against 24% of Microsoft Teams's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Webex ships an update every 2 weeks, Microsoft Teams weekly. Both last shipped on September 24, 2026.

Scorecard7 real differences · 4 level
Webex versus Microsoft Teams: the parameters behind the verdict, then further details
ParameterWebexMicrosoft Teams
PriceFreeFree
Rating4.6 (9.4K ratings)4.8 (3.4M ratings) — better
Positive reviews35.7% of reviews — better24.1% of reviews
Number of ratings9.4K3.4M — better
Update frequencyEvery 2 weeksWeekly — better
AdsNoNo
In-app purchasesYesYes
MonetizationFreemiumFree — better
Best chart rank#20#1 — better
DevicesiPhone, iPad, Apple TV, Apple Watch, Vision Pro — betteriPhone, iPad, Vision Pro
Requires iOS18.017.0 — better
Further details — not scored
Size551 MB522 MB
Age rating4+4+
DeveloperCiscoMicrosoft Corporation

Customer experience

Webex

All ratings9,443 ratings
Positive90.5%
Neutral2.7%
Negative6.8%
Written reviews555 reviews
Positive35.7%
Neutral11.5%
Negative52.8%

Microsoft Teams

All ratings3,375,603 ratings
Positive97.0%
Neutral1.8%
Negative1.2%
Written reviews2,490 reviews
Positive24.1%
Neutral9.8%
Negative66.1%

User reviews

Webex

From 9.4K App Store ratings

What we love

  • 🚀 Excellent collaboration tool
  • 🔒 Great security features
  • 👍 Simple and reliable
  • 👍 Seamless integration with other apps
  • 👍 Flexible and customizable

Room to improve

  • 🐛 Crashes and stability issues
  • 🐛 Notifications not working correctly
  • 🐛 Syncing and performance problems
  • 🔋 High battery consumption
  • 👎 Confusing with multiple apps required

Microsoft Teams

From 3.4M App Store ratings

What we love

  • 🚀 Excellent for video calls and screen sharing
  • 👍 Seamless integration with Office 365
  • 🚀 Smooth switching between devices
  • 👍 Helpful for remote work and collaboration
  • 👍 Good file sharing and organization features

Room to improve

  • 🐛 Buggy and glitchy at times
  • 🔋 Drains battery quickly on mobile devices
  • 🔍 Difficult to navigate and find features
  • 👎 Lack of customization options
  • 🔒 Concerns over privacy and data usage

Bugs and requests

Webex

Reported bugs

4 issues
  • App freezes or crashes after updates
  • Login and sign-out issues
  • Screen sharing not working
  • Incompatibility with newer iOS versions

Requested features

4 requests
  • Add Apple Watch support
  • Improve messaging and notification features
  • Provide more customization options
  • Consolidate all Webex features into a single app

Microsoft Teams

Reported bugs

5 issues
  • Frequent call disconnections and audio issues
  • Inconsistent notification behavior across devices
  • Profile picture changes not syncing properly
  • Crashes when trying to join meetings or access certain features
  • Difficulty sharing screens and files during calls

Requested features

5 requests
  • Ability to delete chat messages
  • More notification control options
  • Improved multi-tasking and split-screen support on mobile
  • Better integration with other communication apps
  • Easier way to view and manage all assignments/tasks

In-app purchases

1 purchases

Webex

Subscriptions1
  • Webex Meet Plan7 Days trial$14.491 Month
3 purchases

Microsoft Teams

Subscriptions2
  • Microsoft 365 Personal Monthly1 Month trial$9.991 Month
  • Microsoft 365 Family (Monthly)1 Month trial$12.991 Month
One-time1
  • Microsoft 365 Personal Monthly$9.99

Questions

Is Webex free?
Webex is free to download, with in-app purchases available.
Is Microsoft Teams free?
Microsoft Teams is free to download, with in-app purchases available.
Which has better reviews, Webex or Microsoft Teams?
Microsoft Teams is rated higher. Webex averages 4.6 out of 5 from 9.4K ratings, while Microsoft Teams averages 4.8 from 3.4M ratings.
Do Webex or Microsoft Teams have ads?
Neither Webex nor Microsoft Teams shows ads.
Which is updated more often, Webex or Microsoft Teams?
Webex ships an update every 2 weeks, and Microsoft Teams weekly. Most recently, Webex was updated on September 24, 2026 and Microsoft Teams on September 24, 2026.
Which is more popular, Webex or Microsoft Teams?
Webex currently peaks at #20 in the App Store charts, and Microsoft Teams at #1. Chart position reflects recent download velocity rather than total install base.

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