Comparison

H&M vs Dillard's

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

H&M

Discover the latest fashion, home, and beauty trends. This app offers intuitive shopping features like instant search, visual discovery, and order tracking. Save your favorites and get exclusive rewards with the membership program.

Highlights
  • Instant search for items
  • Visual style discovery
  • Save favorite items
  • Membership rewards
  • Real-time order tracking
  • Restock alerts
  • In-store item scanning
Features
Currently charting
Read full description

Explore the latest styles in fashion, home and beauty with the H&M app. Discover inspiring collections and intuitive features that simplify the shopping experience — from instant search to real-time order updates. Features: Instant search: Quickly find any item with smarter results. Visual discovery: Snap or upload images for style suggestions. Save favourites: Build wishlists to shop and curate later. H&M Membership: Access points, perks and exclusive rewards. Track orders: Stay updated with real-time delivery information. Restock alerts: Find out first when favourites return. Seamless scanning: Scan in-store items to check sizes online. Experience a more streamlined way to shop — download the H&M app today.

About

Dillard's

Shop the latest fashion, beauty, and home goods from a major fashion retailer. Easily pay in-store with your phone, track purchases, and manage rewards. Create wish lists and registries.

Highlights
  • In-store mobile payment
  • Rewards program management
  • Purchase history tracking
  • Wish list creation
  • Registry sharing
Read full description

The latest in fashion at Dillard’s, now in the palm of your hand! • Scan to pay! Complete your in-store purchase with your Dillard’s card using only your phone! • Be rewarded! Use your rewards in-store and stay up to date on rewards and promotions. • Stay in the know! Seamlessly keep track and review all your online and in-store purchases. • Wish big! Scan from your phone to add items, share your registry, and more! Dillard’s Inc. ranks among the nation’s largest fashion retailers. Since 1938 we’ve focused on delivering the style of your life, exemplary customer service, and exceptional value to our shoppers.

Screenshots

H&M4 screens
Dillard's4 screens

Verdict

The call

The clearest difference is monetization model: Dillard's at free against H&M's free with in-app purchases. H&M's advantage is ratings volume (240K vs 4K) and update cadence (every 9 days vs monthly). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for H&M against 4.7 for Dillard's. That said, the two scores are not equally well evidenced: H&M has 240K ratings behind it against 4K, so its average is the more settled of the two. Written reviews are what separate them: 38% of H&M's written reviews are positive against 24% of Dillard's's.

UpkeepUpdate frequency

H&M ships an update every 9 days, Dillard's monthly. The most recent releases landed on September 26, 2026 and September 23, 2026 respectively.

Scorecard6 real differences · 5 level
H&M versus Dillard's: the parameters behind the verdict, then further details
ParameterH&MDillard's
PriceFreeFree
Rating4.8 (240K ratings) — better4.7 (4K ratings)
Positive reviews38.2% of reviews — better23.9% of reviews
Number of ratings240K — better4K
Update frequencyEvery 9 days — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#88 — better—
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.0 — better26.0
Further details — not scored
Size231 MB35 MB
Age rating4+4+
DeveloperH&MDillard's

Customer experience

H&M

All ratings239,994 ratings
Positive96.4%
Neutral1.5%
Negative2.1%
Written reviews1,051 reviews
Positive38.2%
Neutral8.6%
Negative53.3%

Dillard's

All ratings3,674 ratings
Positive93.7%
Neutral1.3%
Negative5.0%
Written reviews155 reviews
Positive23.9%
Neutral4.5%
Negative71.6%

User reviews

H&M

From 240K App Store ratings

What we love

  • 🚀 Easy to use
  • 💎 Great quality and value
  • 📦 Fast and convenient shipping
  • 👍 Helpful customer service

Room to improve

  • 🐛 Buggy app with frequent crashes
  • 🤯 Confusing navigation and poor UX
  • 🔍 Inaccurate inventory and product information
  • 😡 Frustrating checkout and order management

Dillard's

From 4K App Store ratings

What we love

  • 🛒 Convenient in-store shopping experience
  • 💳 Useful for managing Dillard's credit card
  • 🏪 Great customer service at physical stores

Room to improve

  • 🤖 Dysfunctional app setup and navigation
  • 🔍 Lack of in-stock information for local stores
  • 🌐 Redirects to website instead of in-app shopping
  • 🔒 Confusing and inconsistent login/password requirements

Bugs and requests

H&M

Reported bugs

4 issues
  • Favorites list randomly clearing
  • Inability to update delivery address after order placement
  • Technical issues causing orders to be lost or delayed
  • Inconsistent sizing and product information

Requested features

4 requests
  • Ability to save more than 50 favorite items
  • Option to filter and sort items in the favorites tab
  • Notifications for when liked items go on sale or are back in stock
  • Improved in-store availability and stock checking

Dillard's

Reported bugs

3 issues
  • App crashes and freezes frequently
  • Login and account verification issues
  • Overlapping UI elements on tablets

Requested features

3 requests
  • In-app shopping experience like competitors
  • Ability to check item availability at local stores
  • Streamlined payment and account management

In-app purchases

None

H&M

No in-app purchases

None

Dillard's

No in-app purchases

Questions

Is H&M free?
H&M is free to download, with no in-app purchases.
Is Dillard's free?
Dillard's is free to download, with no in-app purchases.
Which has better reviews, H&M or Dillard's?
H&M is rated higher. H&M averages 4.8 out of 5 from 240K ratings, while Dillard's averages 4.7 from 4K ratings.
Do H&M or Dillard's have ads?
Neither H&M nor Dillard's shows ads.
Which is updated more often, H&M or Dillard's?
H&M ships an update every 9 days, and Dillard's monthly. Most recently, H&M was updated on September 26, 2026 and Dillard's on September 23, 2026.

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