Ease Applications Messaging vs AW Touchpoint

Ease allows patients to invite family members and loved ones to receive text, photo and video updates on their status throughout the hospital experience in a safe and secure app. A HIPAA compliant communication app, Ease is designed to improve patient satisfaction and increase transparency with updates used to educate and inform families on the patient’s status. Family members and loved ones will be able to view all Ease updates for 60 seconds of screen time before it disappears, and all content is never stored on a device. Improving patient satisfaction, communication and reducing anxiety has never been easier. Ease is freedom from the waiting room. The Ease App uses 5G, 4G, LTE or WiFi connections (when available). Within the app, patients are able to add the family and friends they want to keep informed and relaxed throughout their medical procedure or hospital stay. Encrypted texts, photos and videos are sent at the direction of the patient’s medical team. In order to receive Ease updates, your medical provider must be signed up for the Ease program. Key Features of Ease - Complimentary to patient, family and friends - Real-time Updates - never lose sight of your loved one - Customizable Messages - open communication reduces anxiety - Communications disappear after 60 seconds - nothing stored on mobile devices - Patients select preference of update content - receive just texts, texts and photos or texts, photos and videos - 256-bit encryption - we take security seriously - HIPAA compliant - protecting patient privacy We want to hear from you. To find out availability in your area please email us at support@easeapplications.com or visit easeapplications.com Ease works on virtually all carriers and networks but some carrier limitations may apply. Available for tablet devices as well.

Enabling healthcare providers to perform telemedicine consults anywhere, safely and conveniently – from any mobile device. For Patients: No more driving to the doctor or sitting in waiting rooms. With Amwell Touchpoint, you can connect with your medical providers to help you feel better faster. Your provider will send a request to connect with you for a video consultation. You simply tap your invitation link to go straight into your video call with the Touchpoint app. No login is required for users accessing this video call functionality. For Providers: For providers with a health system login, Amwell Touchpoint app provides the ability to: • Launch secure, HIPAA-compliant video consultations using Amwell Connect • Receive automated notifications when new cases are assigned • Review case details and the patient’s medical history The Amwell Touchpoint mobile app is a component of our comprehensive telehealth suite that enables: • Video calling, including both simple SMS/email guest invites to patients at home as well as controlling video endpoints within the hospital. • Coordination across multiple point-of-care locations and service lines with secure messaging and case workflow • Automation of alerts and escalations • Integration with EHR and IT systems to minimize disruptions to workflow • Act as a video and phone dialer with Epic Haiku/Canto. • Active monitoring of point-of-care devices