APPatient vs AW Touchpoint

Welcome to APPatient™, the end-to-end patient engagement app created for Modernizing Medicine® patients and providers. APPatient™ is a mobile, fully-functional patient engagement app that can help both patients and providers save time. Patients can access telehealth and information, and push notifications can keep them up to date on primary medical concerns. Practices with Premium Patient Connect can take advantage of 24-hour online check-in, expediting intake paperwork. It can also help providers treat patients on the go. APPatient Patient Benefits: - Chat allows you to communicate with your healthcare team. - Request prescription refills from your phone. - Access your medical records on the go. APPatient Provider Benefits: - Allows patients to access their healthcare records directly. - Communicate with patients. - Access patient information stored in EMA® from your phone. - Lab and test results can be accessed by patients. - Use your existing Patient Portal username and password to log in. For log in assistance, please contact your physician’s office.

Enabling healthcare providers to perform telemedicine consults anywhere, safely and conveniently – from any mobile device. For Patients: No more driving to the doctor or sitting in waiting rooms. With Amwell Touchpoint, you can connect with your medical providers to help you feel better faster. Your provider will send a request to connect with you for a video consultation. You simply tap your invitation link to go straight into your video call with the Touchpoint app. No login is required for users accessing this video call functionality. For Providers: For providers with a health system login, Amwell Touchpoint app provides the ability to: • Launch secure, HIPAA-compliant video consultations using Amwell Connect • Receive automated notifications when new cases are assigned • Review case details and the patient’s medical history The Amwell Touchpoint mobile app is a component of our comprehensive telehealth suite that enables: • Video calling, including both simple SMS/email guest invites to patients at home as well as controlling video endpoints within the hospital. • Coordination across multiple point-of-care locations and service lines with secure messaging and case workflow • Automation of alerts and escalations • Integration with EHR and IT systems to minimize disruptions to workflow • Act as a video and phone dialer with Epic Haiku/Canto. • Active monitoring of point-of-care devices