Annoying to fill out
Difficult to fill out on phone. Made me go back monthly to my birth month rather than type in. I’m 78!! Wouldn’t tsk r allergies separately made put all in one box. This is my 4th medical portal!!! Why can’t doctors use one!!!
date of birth
Takes forever to input DOB. Fix the way year has to be input.
App did not work
App did not work. Just gave me a generic login error.
No keyboard input allowed to sign on
My dermatologist recommended DL of this app. However, after inputting the url on the first screen, can’t log on! Neither the name user verification info nor the UserID and PW can be adjusted/entered b/c no keyboard option is available. ( And I tried every option on the screen.). Some data entry may be required at least the first time and everything shouldn’t have to be pasted. Deleting b/c useless.
Show more
Doesn't work
I can never get this app to work! I press need help and get tele health link?? Doesn't take me to sign in for the practice I need!
Bad software
This is a quickly written piece of software (pos). For example it asks for a url input. Then rejects that input as not a url if it includes the http://. This is a REQUIRED part of a URL!!!
What it should ask is for an IP address.
In addition the software politely tells one to remove the URL
Prefix. Since the software has identified the problem the software should fix it. It would take a single line of code to do so. Hence the developers are lazy and incompetent.
What it should ask is for an IP address.
In addition the software politely tells one to remove the URL
Prefix. Since the software has identified the problem the software should fix it. It would take a single line of code to do so. Hence the developers are lazy and incompetent.
Show more
App sucks
Another terrible doctor portal unable to log in
Patient
Too complex for old people. I’ve made an appointment. I’ve never missed one.
If you have my info to send this notice, how about “click here if you are coming?”
Simple.
If you have my info to send this notice, how about “click here if you are coming?”
Simple.
Login issues
Cannot get past the enter enter practice url!!!
Addresses
Please add addresses to your app
Medical history update
This process of updating my history it was very efficient. Having to enter information from my home having the names of my medication‘s available to me made it possible to be accurate
Function Issues
This app is one of the most difficult apps I've ever interacted with when it comes to messaging. The functions: "to" and "send" never work and I can't communicate with my providers. 2 of my providers use this app and I wish they would cancel services. Sorry but it needs work and I can't be the only one experiencing this...
Show more
Nope
Never able to log in after the one time 1-1/2 yrs ago. Awful. User unfriendly, not even able to access.
Logins are laborious and ultimately frustrating
I try again and again. No dice. Tiny screen. Short triggers for verification codes, and then no way to type the confirmation code. Not fit for purpose.
Patient Tom
Totally dysfunctional app. Difficult to set up-it was impossible for me. Poor instructions, even when assisted. Setting up password is so primitive an op that it’s worse than stone age. The rest of the world is well into the 21st Century, but not this app.
User friendly?
This App needs some help or it needs more coordination and communication with staff at the office level so instructions can be made at the time user is having the struggle.
I have asked 3 times for tech help at Coast Dermatology and NoOne admits to knowing how much the app works.
Very frustrating!
I have asked 3 times for tech help at Coast Dermatology and NoOne admits to knowing how much the app works.
Very frustrating!
Show more
Terrible and confusing
Most confusing login ever
App is horrible
Trying to message my doctor and there’s no drop down menu no way to type your doctors name in the box nothing. Fix your system
Doesn't work
I have face ID turned on, and it still logged me out completely. I don't know the practice URL, so I can't get into the app at all. Just going to delete this piece of trash.
Tedious Process
I downloaded this app and was looking forward to using it. However, in order to validate my identity, I need to put in my birthdate. The date starts this month and this year which is 2026 and you have to go month by month going back in order to get to your birth year. I simply don’t have the time to spend going through that many months and years to use the app, so I won’t be using it and I’ll be deleting it.
Show more
