APPatient vs Accredo
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
APPatient
This app connects patients with their healthcare providers, offering features like telehealth, medical record access, and prescription refill requests. It streamlines communication and allows for convenient access to health information for both patients and practices.
- Telehealth access
- Medical record viewing
- Prescription refill requests
- Secure communication with healthcare team
- Online check-in for practices
- Access lab and test results
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Welcome to APPatient™, the end-to-end patient engagement app created for Modernizing Medicine® patients and providers. APPatient™ is a mobile, fully-functional patient engagement app that can help both patients and providers save time. Patients can access telehealth and information, and push notifications can keep them up to date on primary medical concerns. Practices with Premium Patient Connect can take advantage of 24-hour online check-in, expediting intake paperwork. It can also help providers treat patients on the go. APPatient Patient Benefits: - Chat allows you to communicate with your healthcare team. - Request prescription refills from your phone. - Access your medical records on the go. APPatient Provider Benefits: - Allows patients to access their healthcare records directly. - Communicate with patients. - Access patient information stored in EMA® from your phone. - Lab and test results can be accessed by patients. - Use your existing Patient Portal username and password to log in. For log in assistance, please contact your physician’s office.
Accredo
Manage your specialty medications conveniently from your smartphone. Order refills, track shipments, make payments, and receive dose reminders. Stay on top of your treatment plan with easy access to your medication history and profile.
- Order specialty medication refills
- Track specialty medication orders
- Make payments
- View order history
- Receive dose reminders
- Update patient profile
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Welcome to the fully redesigned Accredo app. The Accredo app has been updated to make it easier to manage your specialty medications wherever you are, whenever you want. This app is available only for Accredo Specialty Pharmacy patients. With the Accredo mobile app, you can: • Order medications* – See when your medications are ready to schedule, and place orders directly from the app • Make payments – Pay balances, add payment methods, and manage billing details in one place • View prescriptions and details – See your medications, prescription information, and current status in a single view • Track orders and view history – Stay up to date on your orders and review past activity • Explore copay assistance options – Access tools and resources related to copay support • Complete clinical assessments – Answer required questions in the app instead of over the phone • Chat support – Connect with support through in‑app chat when you need help * Not available for all medications
Screenshots
Verdict
The clearest difference is review sentiment: Accredo at 53% against APPatient's 9%. Accredo also leads on rating (4.8 vs 4.1) and update cadence (every 2 weeks vs every 3 months). APPatient's advantage is chart position (#41 vs #127). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Accredo holds the better App Store score, 4.8 against 4.1. Both are backed by a comparable volume of ratings — 22K and 55K respectively. Written reviews point the same way: 9% of APPatient's written reviews are positive against 53% of Accredo's.
APPatient ships an update every 3 months, Accredo every 2 weeks. Both last shipped on September 27, 2026.
| Parameter | APPatient | Accredo |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (22K ratings) | 4.8 (55K ratings) — better |
| Positive reviews | 8.6% of reviews | 52.8% of reviews — better |
| Number of ratings | 22K | 55K — better |
| Update frequency | Every 3 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #41 — better | #127 |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 159 MB | 77 MB |
| Age rating | 17+ | 17+ |
| Developer | Modernizing Medicine, Inc. | Accredo Health Group, Inc |
Customer experience
APPatient
Accredo
User reviews
APPatient
From 22K App Store ratingsWhat we love
- 👍 Straightforward functionality
- 🚀 Seamless integration with doctor's office
- 💡 Useful features like viewing appointments and medical history
Room to improve
- 🐛 Frequent login and password reset issues
- 🔍 Confusing setup process
- 🤔 Lack of instructions and support
- 👨⚕️ Disconnect between app and doctor's office systems
- 🤯 Frustrating user experience
Accredo
From 55K App Store ratingsWhat we love
- 🚀 Convenient app for refilling prescriptions
- 💡 Helpful reminders and notifications
- 👍 Easy to use and navigate
- 🚀 Fast and efficient ordering process
- 👍 Friendly and supportive customer service
Room to improve
- 🐛 Inconsistent communication and notifications
- 🐛 Inaccurate account information and billing issues
- 🐛 Slow response times and long wait times on phone
- 🐛 Lack of integration between app and customer service
- 🐛 Difficulty managing prescriptions and delivery
Bugs and requests
APPatient
Reported bugs
4 issues- App crashes on launch
- Password reset links don't work
- Inconsistent behavior across devices
- Overlapping UI elements block functionality
Requested features
4 requests- Ability to add/update pharmacy information
- Option to upload insurance card images
- Improved password reset flow
- Better integration with Apple Health
Accredo
Reported bugs
3 issues- App crashes and login issues
- Inaccurate account balance and payment information
- Prescription refill process not working as expected
Requested features
4 requests- Customizable medication reminders
- Improved account management and transparency
- Better integration between app and customer service
- Enhanced communication and notification features
In-app purchases
APPatient
No in-app purchases
Accredo
No in-app purchases
