MyBell vs PRIME Wire
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyBell
Manage all your Bell services conveniently from your mobile device. View usage, pay bills, change plans, upgrade devices, and get support. It offers self-serve tools for installations and troubleshooting.
- View usage and bills
- Manage rate plans and add-ons
- Change TV programming
- Upgrade devices
- Self-serve installation guides
- Virtual repair tools
- Shop for Bell services
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The award-winning MyBell app lets you manage all of your Bell services any time, anywhere, from the moment you order them. • View your Mobility usage. • Change your TV programming. • Add a travel option. • Upgrade your device. • Manage your Mobility rate plan, add-ons, and data. • View and pay your bill, and set up pre-authorized payments. • Activate a Mobility line • Get instant access to Bell’s 5G network • Shop for all your Bell services • Change your Internet package and run a speed test. • Get support from anywhere in the app. Take advantage of advanced self-serve tools to do more while saving time: • Use our step-by-step guide to install your new Internet, TV or Home phone services yourself. • Manage your appointment with your Bell technician. • Use our Virtual Repair tool to detect and fix issues with your Internet, TV or Home phone services. Plus, take advantage of personalized offers and exciting contests exclusive to Bell customers. The MyBell app is optimized for iOS 13.0 and above. For app support or troubleshooting, please contact us at: mybellappsupport@bell.ca
PRIME Wire
Control connected devices wirelessly from anywhere. Schedule custom timers for lighting and appliances, and manage multiple devices simultaneously. Receive alerts when devices activate, offering convenient home automation.
- Wireless device control
- Custom timer schedules
- Manual ON/OFF control
- Smart Scenes for multiple devices
- Add and configure multiple devices
- Push notifications
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The PRIME ON app provides wireless control of your connected devices from anywhere. The PRIME ON app is the perfect tool to control your PRIME SmartOutlets. PRIME's home automation products now work with Google Home and Amazon Alexa. -Set multiple custom timer schedules for indoor and outdoor lighting, fans, and other electrical devices. -Manual ON/OFF control allows you to control your devices from your smartphone or tablet. -Smart Scenes feature enables the linkage of multiple devices providing control of multiple devices at the same time. -Easily add and configure multiple PRIME devices. -Receive push notifications to alert you when devices activate. *Requires internet access or cellular signal.
Screenshots
Verdict
The clearest difference is update cadence: MyBell at weekly against PRIME Wire's every 6 months. MyBell also leads on ratings volume (6.4K vs 1K). PRIME Wire's advantage is review sentiment (39% vs 18%) and rating (4.7 vs 4.5). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PRIME Wire holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: MyBell has 6.4K ratings behind it against 1K, so its average is the more settled of the two. Written reviews point the same way: 18% of MyBell's written reviews are positive against 39% of PRIME Wire's.
MyBell ships an update weekly, PRIME Wire every 6 months. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | MyBell | PRIME Wire |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (6.4K ratings) | 4.7 (1K ratings) — better |
| Positive reviews | 18.0% of reviews | 39.1% of reviews — better |
| Number of ratings | 6.4K — better | 1K |
| Update frequency | Weekly — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 711 MB | 218 MB |
| Age rating | 4+ | 12+ |
| Developer | Bell Canada | Prime Wire and Cable, Inc. |
Customer experience
MyBell
PRIME Wire
User reviews
MyBell
From 6.4K App Store ratingsWhat we love
- 🚀 Easy to use
- 💳 Convenient bill payment
- ⚡️ Fast and responsive
- 📊 Detailed usage tracking
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Confusing navigation
- 💰 Expensive services
- 🕰️ Slow app performance
- 🔒 Security issues
PRIME Wire
From 1K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Works as advertised
- 🚀 Simple setup
- 🚀 Reliable functionality
- 👍 Consistent performance
Room to improve
- 🐛 Connectivity issues
- 🐛 Unreliable in cold weather
- 🐛 Buggy app updates
- 🔒 Security/privacy concerns
- 🐛 Difficulty pairing devices
Bugs and requests
MyBell
Reported bugs
4 issues- Login issues
- Inconsistent app behavior
- Inaccurate data reporting
- Compatibility problems with newer devices
Requested features
4 requests- Dark mode option
- Improved customer support
- Simplified billing and account management
- Enhanced data usage monitoring
PRIME Wire
Reported bugs
5 issues- App crashes after iOS updates
- Devices randomly going offline
- Unable to log in or change password
- Schedules/timers not working as expected
- Inability to add or control individual plugs
Requested features
5 requests- Siri/HomeKit integration
- Auto-shutoff timer option
- Improved app UI/UX
- Better cold weather performance
- More reliable connectivity
In-app purchases
MyBell
No in-app purchases
PRIME Wire
No in-app purchases
