iiNet Support vs Origin Energy Gas Internet LPG
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
iiNet Support
Manage your internet and mobile services easily from your smartphone. Track usage, view invoices, contact support, and update your details all in one place.
- Check monthly service usage
- Contact support with one tap
- View current support wait times
- Access past invoices
- Update contact details
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We’ve been looking for a way to give our customers a simple-to-use and snazzy-looking way to control their account from the palm of their hand and the result is our brand-new smartphone app. With the latest and greatest iiNet app you can stay up to date with all things iiNet, such as; · Check your monthly usage for a range of services (broadband, mobile, mobile broadband, Netphone and more!) · Call our award-winning support teams with the simple touch of a button · Check current support wait times · Scroll through your past 5 invoices · View and update your contact details. And that’s just the tip of the iceberg! We’re always looking at ways to improve the app, so keep an eye out for regular updates, each with better ways to stay in control. Like the app? Got suggestions at future improvements? We’d love to hear from you. Drop us an email at mobileapps@staff.iinet.net.au today!
Origin Energy Gas Internet LPG
Manage all your Origin services, including energy, internet, and LPG, in one place. Pay bills, track usage, and access rewards. Ideal for residential customers.
- View all services in one place
- Pay bills and arrange payment plans
- Track energy usage with graphs
- Access Origin Rewards for discounts
- Manage LPG accounts and orders
- See solar feed-in credits
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Are you an Origin customer? Download our free Origin app, log in using your Origin My Account details — and you're ready to go. With the Origin app you can: • See all your services in one place - electricity, natural gas, broadband, LPG, and hot water. Don't forget your solar, EV, and battery! • Pay bills, arrange a payment extension, or a payment plan with just a few clicks. • Check how much energy you’re using. Our usage graphs show your historical and current usage data for electricity, hot water and natural gas. • Get discounts, collect points and get rewarded! With Origin Rewards you can save on your groceries, movie tickets, electronics, fuel and more. • See the solar you've fed back to the grid and all the credits you've earned. • Manage your LPG account, order gas bottles for any of your locations, pay invoices and track your deliveries right to your door. This version of our app is designed for residential customers with electricity, solar, natural gas, LPG, internet or hot water. If you have a business account, manage your account at portal.originzero.com.au/login We’re always looking to improve, so visit the feedback section in the app and share your thoughts! Looking to switch to Origin? Visit originenergy.com.au/plans
Screenshots
Verdict
The clearest difference is rating: Origin Energy Gas Internet LPG at 4.6 against iiNet Support's 1.3. Origin Energy Gas Internet LPG also leads on update cadence (every 8 days vs every 3 months) and review sentiment (37% vs 10%). iiNet Support's advantage is monetization model (free vs free with in-app purchases) and ratings volume (298 vs 47). On price, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Origin Energy Gas Internet LPG holds the better App Store score, 4.6 against 1.3. That said, the two scores are not equally well evidenced: iiNet Support has 298 ratings behind it against 47, so its average is the more settled of the two. Written reviews point the same way: 10% of iiNet Support's written reviews are positive against 37% of Origin Energy Gas Internet LPG's.
iiNet Support ships an update every 3 months, Origin Energy Gas Internet LPG every 8 days. The most recent releases landed on November 1, 2026 and November 11, 2026 respectively.
| Parameter | iiNet Support | Origin Energy Gas Internet LPG |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (298 ratings) | 4.6 (47 ratings) — better |
| Positive reviews | 10.0% of reviews | 37.1% of reviews — better |
| Number of ratings | 298 — better | 47 |
| Update frequency | Every 3 months | Every 8 days — better |
| Ads | — | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 12.4 — better | 15.1 |
| Further details — not scored | ||
| Size | 7 MB | 72 MB |
| Age rating | 4+ | 4+ |
| Developer | iiNet Limited | Origin Energy |
Customer experience
iiNet Support
Origin Energy Gas Internet LPG
User reviews
iiNet Support
From 298 App Store ratingsWhat we love
- 👍 Works fine for some users
- 👍 Provides necessary information
- 👍 Accurate data usage graph
Room to improve
- 🐛 App is clunky and unusable
- 🐛 Outdated interface
- 🐛 Constantly crashes
- 🐛 Login issues
- 🐛 Slow performance
Origin Energy Gas Internet LPG
From 47 App Store ratingsWhat we love
- 👍 Easy to use
- 👍 Helpful for tracking usage
- 👍 Convenient for bill payments
- 👍 Provides good information
Room to improve
- 🐛 App crashes or doesn't load
- 🐛 Inaccurate usage and billing data
- 🐛 Lack of detailed information
- 🐛 Removed useful features in recent updates
- 💡 Need more customization options
Bugs and requests
iiNet Support
Reported bugs
17 issues- Won't log in
- Code not auto-filled in 2FA
- Cannot save password
- App crashes
- Login credentials displayed in white text on white background
Show 12 moreShow fewer
- Button for downloading invoice PDF does not work
- App won't open after update
- Graphical bugs on graphs
- Page items off-screen are scrambled
- Usage bars get scrambled
- Freezone data included in metered data graph
- Sign in error through app, but not website
- Callback service does not work
- Not showing all usages
- App no longer works on iOS 10
- Incorrect conflicting usage information displayed
- Internet stops working after using the app
Requested features
9 requests- Implement Face ID/biometric login
- Save login details
- Improve 2FA implementation (auto-fill, paste)
- Develop a proper native app
- Update app for modern devices/screen sizes
Show 4 moreShow fewer
- Improve data usage display (peak vs. off-peak)
- Add dark mode
- Allow downloading invoice PDF
- Fix callback service
Origin Energy Gas Internet LPG
Reported bugs
3 issues- Inconsistent data display
- Forced logout issues
- Blank screens and loading problems
Requested features
4 requests- Add hourly/daily usage data
- Show solar feed-in details
- Improve app performance and stability
- Optimize for tablet devices
In-app purchases
iiNet Support
No in-app purchases
Origin Energy Gas Internet LPG
No in-app purchases
Questions
Is iiNet Support free?
Is Origin Energy Gas Internet LPG free?
Which has better reviews, iiNet Support or Origin Energy Gas Internet LPG?
Which is updated more often, iiNet Support or Origin Energy Gas Internet LPG?
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