Comparison

iiNet Support vs Containers for Change QLD

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

iiNet Support

Manage your internet and mobile services easily from your smartphone. Track usage, view invoices, contact support, and update your details all in one place.

Highlights
  • Check monthly service usage
  • Contact support with one tap
  • View current support wait times
  • Access past invoices
  • Update contact details
Features
Read full description

We’ve been looking for a way to give our customers a simple-to-use and snazzy-looking way to control their account from the palm of their hand and the result is our brand-new smartphone app. With the latest and greatest iiNet app you can stay up to date with all things iiNet, such as; · Check your monthly usage for a range of services (broadband, mobile, mobile broadband, Netphone and more!) · Call our award-winning support teams with the simple touch of a button · Check current support wait times · Scroll through your past 5 invoices · View and update your contact details. And that’s just the tip of the iceberg! We’re always looking at ways to improve the app, so keep an eye out for regular updates, each with better ways to stay in control. Like the app? Got suggestions at future improvements? We’d love to hear from you. Drop us an email at mobileapps@staff.iinet.net.au today!

About

Containers for Change QLD

This app helps Queensland residents recycle eligible drink containers and earn a 10-cent refund. It features a barcode scanner for eligibility checks, tracks your refund history, and helps you find nearby refund points. You can also save your favorite charities and access recycling resources.

Highlights
  • Check container eligibility with barcode scanner
  • Track refund history and recycling progress
  • Access scheme ID for easy scanning
  • Save favorite charities or community groups
  • Find nearest refund points with directions
  • Recycling games and container value calculator
Features
Read full description

Did you know Queenslanders use 2.7 billion drink containers every year? Containers for Change makes recycling these containers easy - putting change in your pocket and supporting a cleaner Queensland. This app is your essential companion for returning eligible containers, whether you’re dropping them at a refund point or booking a convenient home collection, with handy features to make the process even easier. Check container eligibility Use the built-in barcode scanner to check whether a container is eligible for a 10 cent refund through the scheme. Track your refund history Keep track of your recycling progress with a summary of your return history, including containers returned, refunds earned and donations made. Find your nearest refund point Search nearby refund points and check the available return options. Save your favourites, view address details and opening hours, and get directions straight from the app. Book a home collection Book and manage a home collection through our Container Collect service (available in selected postcodes) and enjoy the convenience of cashing in without leaving the house! Access your member ID Easily access your member ID barcode to scan at refund points – no more digging through emails or photos. Support charities and community groups Want to donate your refund? Browse the list of registered charities and community groups that accept Containers for Change refunds donations to choose your favourite. Games and resources Test your recycling skills with three fun mini games: Recycle Race, Container Blitz, and Popper Rescue! Use the interactive Recyculator tool to estimate the yearly value of your containers, or take our quiz to find the return point option that suits you best.

Screenshots

iiNet Support4 screens
Containers for Change QLD4 screens

Verdict

The call

The clearest difference is rating: Containers for Change QLD at 3.6 against iiNet Support's 1.3. iiNet Support's advantage is ratings volume (298 vs 44) and iOS requirement (12.4 vs 15.1). On price, review sentiment, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Containers for Change QLD holds the better App Store score, 3.6 against 1.3. That said, the two scores are not equally well evidenced: iiNet Support has 298 ratings behind it against 44, so its average is the more settled of the two. Written reviews split almost evenly too, at 10% and 11% positive.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 13, 2026 and October 16, 2026 respectively.

Scorecard3 real differences · 7 level
iiNet Support versus Containers for Change QLD: the parameters behind the verdict, then further details
ParameteriiNet SupportContainers for Change QLD
PriceFreeFree
Rating1.3 (298 ratings)3.6 (44 ratings) — better
Positive reviews10.0% of reviews10.8% of reviews — better
Number of ratings298 — better44
Update frequencyEvery 3 monthsEvery 3 months
Ads—No
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS12.4 — better15.1
Further details — not scored
Size7 MB76 MB
Age rating4+4+
DeveloperiiNet LimitedContainer Exchange (QLD) Limited

Customer experience

iiNet Support

All ratings2 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews90 reviews
Positive10.0%
Neutral4.4%
Negative85.6%

Containers for Change QLD

Written reviews65 reviews
Positive10.8%
Neutral6.2%
Negative83.1%

Bugs and requests

iiNet Support

Reported bugs

17 issues
  • Won't log in
  • Code not auto-filled in 2FA
  • Cannot save password
  • App crashes
  • Login credentials displayed in white text on white background
Show 12 more
  • Button for downloading invoice PDF does not work
  • App won't open after update
  • Graphical bugs on graphs
  • Page items off-screen are scrambled
  • Usage bars get scrambled
  • Freezone data included in metered data graph
  • Sign in error through app, but not website
  • Callback service does not work
  • Not showing all usages
  • App no longer works on iOS 10
  • Incorrect conflicting usage information displayed
  • Internet stops working after using the app

Requested features

9 requests
  • Implement Face ID/biometric login
  • Save login details
  • Improve 2FA implementation (auto-fill, paste)
  • Develop a proper native app
  • Update app for modern devices/screen sizes
Show 4 more
  • Improve data usage display (peak vs. off-peak)
  • Add dark mode
  • Allow downloading invoice PDF
  • Fix callback service

Containers for Change QLD

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

iiNet Support

No in-app purchases

None

Containers for Change QLD

No in-app purchases

Questions

Is iiNet Support free?
iiNet Support is free to download, with no in-app purchases.
Is Containers for Change QLD free?
Containers for Change QLD is free to download, with no in-app purchases.
Which has better reviews, iiNet Support or Containers for Change QLD?
Containers for Change QLD is rated higher. iiNet Support averages 1.3 out of 5 from 298 ratings, while Containers for Change QLD averages 3.6 from 44 ratings.
Which is updated more often, iiNet Support or Containers for Change QLD?
iiNet Support ships an update every 3 months, and Containers for Change QLD every 3 months. Most recently, iiNet Support was updated on September 13, 2026 and Containers for Change QLD on October 16, 2026.

Other comparisons