Doesn’t work?
Why doesn’t it work at all?
Outdated, clunky, and frustrating to use
The app feels years behind where it should be. Basic account management should be simple, but the whole experience feels slow, messy, and poorly designed. It needs more than a few small updates – it needs to be completely rebuilt from scratch.
Unfortunately, the app reflects the same frustrating experience I’ve had with iiNet overall.
Unfortunately, the app reflects the same frustrating experience I’ve had with iiNet overall.
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Dreadfull
Doesn’t recognise my usage and the rest is not fit for purpose. No use at all
Hard to believe it can be so bad
Useless.. just error message after message
Update needed
Please update the app completely with a redesign so it is much easier to use and intuitive like other big telcos are doing…
Very much appreciated :)
Very much appreciated :)
Hopeless
One of the worst if not the worst app I have ever used how embarrassing it must be to be iiNet lol they are actually the worst internet company I’ve ever used and I once was with tangerine and that says it all good luck if you are getting you will 100% need it
Absolutely useless
I want to set parental controls on my modem and there are no options. Absolutely useless app that does nothing.
Last update 2 years ago??
Really? No updates in over 2 years?? Updating an app icon 11 months ago is not really an update is it?
No Face ID, you have to input your username and password each time as details just don’t register and that annoying 2FA…it’s 2025. You make enough money from customers to pay a real app developer to build a proper app!
No Face ID, you have to input your username and password each time as details just don’t register and that annoying 2FA…it’s 2025. You make enough money from customers to pay a real app developer to build a proper app!
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Disappointed
Clunky, pretty much unusable!
What’s the point?
What’s the point of having an app that just runs the web interface anyways? It doesn’t even remember login details!
Broken
Won’t log me in.
Slow + Support
Slow data including regular outages and very bad customer support. Data and calls have not worked for 2 weeks and customer support is not able to fix the problem.
Welcome back to 2008
This is so bad… Already two big mistakes when you trying to log in:
1st: when you log in first time, the code from your message is not automatically filled in the cells. This issue only with app. In browser it works🤡
2nd: I can’t save my pass and every time must go through all process again😵💫
Why is that so bad? Don’t you have adequate programmers??😃
1st: when you log in first time, the code from your message is not automatically filled in the cells. This issue only with app. In browser it works🤡
2nd: I can’t save my pass and every time must go through all process again😵💫
Why is that so bad? Don’t you have adequate programmers??😃
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Rubbish
Create something proper. Absolute trash.
zero-cost APP!
What a terribly bad app! They are full of functions that get you stuck there forever. And everything inside looks exactly like what I was expecting in an app 10 years ago.
Iinet app
Worse aap I have used go in to pay bill you have to get a code about three times before you get anywhere can’t get face recognition to work on it very out dated app I’ve been with them 20 odd years service is great priced right just need to work on app
Regret going with iinet all because of the app
The app is actually one of the worst apps I’ve downloaded in all my time of having an iPhone.
Have to manually log in every time you open the app and the app consistently crashes. Incredibly frustrating to use
Have to manually log in every time you open the app and the app consistently crashes. Incredibly frustrating to use
Possibly the worst app ever used
Just signed up to iinet less than a week ago and am now feed up with this clunky out of date horrible app ! Keeps logging me out, and sending me to web pages I can’t go back from causing me to log in again and again !
Works fine for me…<touch wood>
All I can see are hundreds of one star reviews so I certainly don’t want to get ahead of myself or jinx anything, but the app works fine for me on an older iPhone 11 as well. Give me all the information I need to know which is quite helpful. Hopefully it stays that way!
Terrible
App just does not work.
