West Elm vs Rugs.com
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
West Elm
Discover the latest home decor arrivals and seasonal inspiration. Create and manage your wedding registry easily, and get expert design advice for your dream space. Shop curated room looks and receive personalized recommendations.
- Discover latest arrivals
- Seasonal inspiration
- Wedding registry management
- Virtual design help
- Shop by room
- Personalized recommendations
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The West Elm app brings modern furniture, home décor, inspiration, and effortless shopping together in one place. Discover furniture, rugs, lighting, bedding, and décor designed to help you create a home that's uniquely yours. Shop kids furniture and décor to create a dream space for your children. From expert Design Services to Wedding Registry and personalized inspiration, the app makes it easy to shop, design, and celebrate life's biggest moments. Here's what you can do with the app: • Discover More: Be the first to shop new arrivals, seasonal collections, and fresh design inspiration. • Wedding Registry: Create, manage, and update your wedding registry anytime, anywhere. • Design Services: Book a virtual or in-store design consultation to bring your vision to life with personalized expert guidance. • Shop by Room: Explore curated looks for every room and shop complete spaces with ease. • Picks Just for You: Receive personalized recommendations based on your style and shopping history. About West Elm: Since 2002, West Elm has been creating modern furniture and home décor with exceptional quality and timeless style. Our designers craft thoughtfully designed collections that help you create spaces you'll love for years to come.
Rugs.com
Discover and purchase rugs with this shopping application. Visualize rugs in your space using augmented reality, shop by photo or color, and manage your account and orders.
- Shop by photo
- Shop by color
- View rugs in your room (AR)
- Account management
- Order tracking
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Shop with the new and improved official Rugs.com app! Shop by photo, by color, view rugs in your room and keep up to date with your account and orders!
Screenshots
Verdict
The clearest difference is ads: West Elm at none against Rugs.com's shown. West Elm also leads on ratings volume (5.2K vs 34) and rating (4.8 vs 4.6). Rugs.com's advantage is update cadence (every 3 days vs every 3 weeks) and review sentiment (50% vs 30%). On price, in-app purchases, monetization model and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
West Elm holds the better App Store score, 4.8 against 4.6. That said, the two scores are not equally well evidenced: West Elm has 5.2K ratings behind it against 34, so its average is the more settled of the two. Written reviews complicate that: 30% of West Elm's written reviews are positive against 50% of Rugs.com's, so the app with the better star average is not the one people write more warmly about.
West Elm ships an update every 3 weeks, Rugs.com every 3 days. The most recent releases landed on September 20, 2026 and September 9, 2026 respectively.
| Parameter | West Elm | Rugs.com |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5.2K ratings) — better | 4.6 (34 ratings) |
| Positive reviews | 30.3% of reviews | 50.0% of reviews — better |
| Number of ratings | 5.2K — better | 34 |
| Update frequency | Every 3 weeks | Every 3 days — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 257 MB | 67 MB |
| Age rating | 4+ | 4+ |
| Developer | Williams-Sonoma, Inc. | Rugs.com LLC |
Customer experience
West Elm
Rugs.com
Bugs and requests
West Elm
Reported bugs
4 issues- App crashes when trying to return items
- Inability to link rewards account
- Saved items disappearing from cart
- Shipping and delivery information not accurate
Requested features
4 requests- Add AR view in room feature
- Improve product reviews and ratings
- Allow opting out of promotional emails
- Fix login and account management issues
Rugs.com
Not enough reviews yet to summarise bugs or requests.
In-app purchases
West Elm
No in-app purchases
Rugs.com
No in-app purchases
