Comparison

Google Analytics vs RingCentral Supervisor

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Google Analytics

Monitor your website and app performance directly from your phone. Gain customer insights, understand user navigation, and make informed marketing decisions with AI-powered analysis. Optimize campaigns and collaborate with your team on the go.

Highlights
  • Monitor website and app performance
  • Customer insights and navigation analysis
  • AI-powered insights and marketing decisions
  • Real-time data monitoring
  • Customizable reports
  • Shareable insights
Read full description

Google Analytics: Your Business Pulse, In Your Pocket Never lose sight of your website and app performance with Google Analytics. Monitor key customer interactions directly from your phone, even when you're away from your desk. • Customer Insights, Beyond the Desktop Understand how people navigate your digital channels, wherever you are, whenever you need. • Smarter Insights for Busy Days Google's AI uncovers valuable patterns, helping you make informed marketing decisions on the go. • Act on Insights, Anywhere Optimize your campaigns with seamless integrations across Google's powerful advertising tools. • Teamwork, Unbound Analyze trends and share your discoveries with colleagues, effortlessly from your mobile device. With this app, you can: 1) Check key metrics in built-in reports 2) Monitor real-time data 3) Compare date ranges and apply filters 4) Build your own reports with any combination of metrics and dimensions 5) Save any reports to your dashboard so you can easily come back to them 6) Discover interesting AI generated insights about your website or app data

About

RingCentral Supervisor

Monitor and manage your contact center operations from your mobile device. Get real-time data on agents and contacts, identify issues, and make adjustments on the fly to optimize performance and meet service level agreements.

Highlights
  • Real-time data for skills, agents, and contacts
  • Smart filtering and sorting for SLA needs
  • On-the-fly skill management
  • Identify user needs and maximize occupancy
  • Balance operations and react to SLA needs
Read full description

RingCentral Contact Center Supervisor enables you to monitor, manage and maintain your Contact Center operation quickly and easily from your mobile device. Providing real-time data in context of your center, Supervisor automatically identifies outliers, and enables you to take immediate action from where ever you may be. With Supervisor the RingCentral Contact Center platform becomes fully integrated with the on the move workflow of contact center supervisors. -Real Time Data for Skills, Agents and Contacts -Smart filter and sort system to identify SLA needs -Manage Skills and make real time adjustments on the fly -Easily identify user needs and take action to maximize occupancy -Easily react to SLA needs and take action to balance out your operation

Screenshots

Google Analytics4 screens

Verdict

The call

The clearest difference is rating: Google Analytics at 4.6 against RingCentral Supervisor's 3.0. Google Analytics also leads on ratings volume (5.2K vs 2) and device support (3 vs 1). RingCentral Supervisor's advantage is iOS requirement (7.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Google Analytics holds the better App Store score, 4.6 against 3.0. That said, the two scores are not equally well evidenced: Google Analytics has 5.2K ratings behind it against 2, so its average is the more settled of the two.

Scorecard4 real differences · 6 level
Google Analytics versus RingCentral Supervisor: the parameters behind the verdict, then further details
ParameterGoogle AnalyticsRingCentral Supervisor
PriceFreeFree
Rating4.6 (5.2K ratings) — better3.0 (2 ratings)
Positive reviews58.5% of reviews—
Number of ratings5.2K — better2
Update frequencyEvery 2 months—
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPad
Requires iOS15.07.0 — better
Further details — not scored
Size63 MB39 MB
Age rating4+4+
DeveloperGoogleRingCentral, Inc

Customer experience

Google Analytics

All ratings5,249 ratings
Positive92.2%
Neutral2.4%
Negative5.4%
Written reviews400 reviews
Positive58.5%
Neutral8.0%
Negative33.5%

RingCentral Supervisor

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Google Analytics

Reported bugs

5 issues
  • No data showing up
  • Incorrect currency display
  • Real-time data not updating
  • Profiles/accounts disappearing
  • Unresponsive navigation

Requested features

5 requests
  • Customizable dashboards
  • Improved reporting options
  • Widgets for home screen
  • Support for GA4 properties
  • Bring back old features

RingCentral Supervisor

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Google Analytics

No in-app purchases

None

RingCentral Supervisor

No in-app purchases

Questions

Is Google Analytics free?
Google Analytics is free to download, with no in-app purchases.
Is RingCentral Supervisor free?
RingCentral Supervisor is free to download, with no in-app purchases.
Which has better reviews, Google Analytics or RingCentral Supervisor?
Google Analytics is rated higher. Google Analytics averages 4.6 out of 5 from 5.2K ratings, while RingCentral Supervisor averages 3.0 from 2 ratings.
Do Google Analytics or RingCentral Supervisor have ads?
Neither Google Analytics nor RingCentral Supervisor shows ads.

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