Comparison

RingCentral Supervisor vs HighLevel

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RingCentral Supervisor

Monitor and manage your contact center operations from your mobile device. Get real-time data on agents and contacts, identify issues, and make adjustments on the fly to optimize performance and meet service level agreements.

Highlights
  • Real-time data for skills, agents, and contacts
  • Smart filtering and sorting for SLA needs
  • On-the-fly skill management
  • Identify user needs and maximize occupancy
  • Balance operations and react to SLA needs
Read full description

RingCentral Contact Center Supervisor enables you to monitor, manage and maintain your Contact Center operation quickly and easily from your mobile device. Providing real-time data in context of your center, Supervisor automatically identifies outliers, and enables you to take immediate action from where ever you may be. With Supervisor the RingCentral Contact Center platform becomes fully integrated with the on the move workflow of contact center supervisors. -Real Time Data for Skills, Agents and Contacts -Smart filter and sort system to identify SLA needs -Manage Skills and make real time adjustments on the fly -Easily identify user needs and take action to maximize occupancy -Easily react to SLA needs and take action to balance out your operation

About

HighLevel

This all-in-one sales and marketing platform empowers agencies and marketers to capture leads, automate communication, and manage client relationships. It provides tools for website and landing page creation, lead capture, and automated messaging across multiple channels.

Highlights
  • Lead capture tools
  • Landing page builder
  • Automated messaging
  • Website creation
  • Appointment scheduling
  • Analytics tracking
Features
Read full description

More Leads = More Customers We Help Agencies & Marketers thrive With Our All-In-One Sales & Marketing Platform [ FOR AGENCIES, BY AGENCIES ] HighLevel is the first-ever all-in-one platform that will give you the tools, support and resources you need to succeed with your agency. • All the tools you need in one platform without having to "duct-tape" multiple platforms together! • Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! • Full Suite Platform for Agencies. Included in the Platform is a full-featured Page Builder to capture leads. • Our intuitive platform allows you to create full-featured websites with custom menus. • Create high-performing and captivating landing pages all in one place! • Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! • Use our built-in tools to collect payments, schedule appointments, and track analytics!

Screenshots

HighLevel4 screens

Verdict

The call

The clearest difference is rating: HighLevel at 4.5 against RingCentral Supervisor's 3.0. HighLevel also leads on ratings volume (3.7K vs 2). RingCentral Supervisor's advantage is iOS requirement (7.0 vs 16.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HighLevel holds the better App Store score, 4.5 against 3.0. That said, the two scores are not equally well evidenced: HighLevel has 3.7K ratings behind it against 2, so its average is the more settled of the two.

Scorecard3 real differences · 7 level
RingCentral Supervisor versus HighLevel: the parameters behind the verdict, then further details
ParameterRingCentral SupervisorHighLevel
PriceFreeFree
Rating3.0 (2 ratings)4.5 (3.7K ratings) — better
Positive reviews—24.5% of reviews
Number of ratings23.7K — better
Update frequency—Every 10 days
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPhone, iPad — better
Requires iOS7.0 — better16.6
Further details — not scored
Size39 MB354 MB
Age rating4+17+
DeveloperRingCentral, IncSynclio

Customer experience

RingCentral Supervisor

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%

HighLevel

All ratings3,691 ratings
Positive85.6%
Neutral4.2%
Negative10.2%
Written reviews151 reviews
Positive24.5%
Neutral15.2%
Negative60.3%

Bugs and requests

RingCentral Supervisor

Not enough reviews yet to summarise bugs or requests.

HighLevel

Reported bugs

20 issues
  • Login screen freezes
  • Incompatible with older devices
  • Notifications and messages not loading
  • Can't create account
  • App crashes mid call
Show 15 more
  • No notifications
  • Loading issues after update
  • Horrible update
  • New app sucks!
  • Lots of bugs
  • Bad update
  • Keep getting bumped out
  • Terrible new update
  • Can't change any settings
  • Call quality not good
  • Glitchy, rarely ever works
  • App Blacks Out
  • Bad update recently
  • App crash
  • Blank screens and the never ending reload

Requested features

5 requests
  • Dark mode option
  • Advanced analytics dashboard
  • Ability to cc/bcc on new emails
  • Ability to forward previously sent emails
  • Improve email tech and notifications

In-app purchases

None

RingCentral Supervisor

No in-app purchases

None

HighLevel

No in-app purchases

Questions

Is RingCentral Supervisor free?
RingCentral Supervisor is free to download, with no in-app purchases.
Is HighLevel free?
HighLevel is free to download, with no in-app purchases.
Which has better reviews, RingCentral Supervisor or HighLevel?
HighLevel is rated higher. RingCentral Supervisor averages 3.0 out of 5 from 2 ratings, while HighLevel averages 4.5 from 3.7K ratings.
Do RingCentral Supervisor or HighLevel have ads?
Neither RingCentral Supervisor nor HighLevel shows ads.

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