NICE gomobile vs CTrail eTix
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NICE gomobile
Purchase bus tickets conveniently from your phone, eliminating the need for physical tickets or exact change. Access real-time arrival information, schedules, and route maps to plan your journey seamlessly. Store tickets digitally for future use and easily transfer them if your device is lost or stolen.
- Buy bus tickets anytime, anywhere
- Real-time arrival information
- Check schedules and route maps
- Store tickets on your phone
- Transfer tickets if phone is lost
- Receive service alerts
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With NICE gomobile, you can buy bus tickets anytime and anywhere. The Official NICE gomobile app is like having a vending machine in your pocket. No need to carry a MetroCard or fumble for change, gomobile will revolutionize your NICE bus experience! With gomobile, you can quickly and easily purchase NICE bus tickets, check schedules, service alerts, route maps along with REAL TIME ARRIVAL INFO! Purchasing a ticket is easy: select your ticket type, enter payment information, and you’re ready to go. To pay your fare, all you have to do is tap to use a ticket and then show your phone to the driver. You can also easily store tickets for future use. We are working to make the app even better so let us know what you think by emailing NICEticketing@transdev.com Features: - Buy your tickets anytime, anywhere - No need to find a MetroCard reseller or vending machine to pay your fare - No need to carry exact change for every trip - Store tickets on your phone for future use - Never lose your ticket – tickets can be easily transferred if your phone is lost or stolen - Check service alerts, schedules, route maps and more
CTrail eTix
Purchase mobile rail tickets for Hartford Line and Shore Line East customers directly from your smartphone. Avoid lines and cash transactions by buying daily parking and various ticket types, including monthly bus add-ons for CTtransit users.
- Purchase mobile rail tickets
- Buy daily parking
- Save tickets for later
- Receive email receipts
- Add CTtransit bus passes
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Traveling on CTrail just got easier! No more waiting in line to purchase a paper ticket, swiping your credit card, or carrying around cash. Connecticut DOT’s CTrail eTix app allows Hartford Line and Shore Line East customers to buy mobile rail tickets using their smartphone. Daily parking at Wallingford and Berlin stations is also available for purchase using CTrail eTix. With CTrail eTix, One-Way, Weekly, Monthly, and Ten-Trip mobile tickets are available for purchase. For customers that also use CTtransit, a CTtransit Monthly (Local) Bus add-on is available for purchase with your monthly rail ticket. Pay on the go, and use your mobile tickets immediately or save them for later. Keeping track of expenses is easy with CTrail eTix receipts provided via e-mail. Get started right away by downloading CTrail eTix and creating your account.
Screenshots
Verdict
The clearest difference is rating: NICE gomobile at 2.0 against CTrail eTix's 1.6. NICE gomobile also leads on review sentiment (17% vs 6%). CTrail eTix's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (13.0 vs 15.6). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NICE gomobile holds the better App Store score, 2.0 against 1.6. Both are backed by a comparable volume of ratings — 95 and 183 respectively. Written reviews point the same way: 17% of NICE gomobile's written reviews are positive against 6% of CTrail eTix's.
NICE gomobile ships an update every 5 months, CTrail eTix every 6 months. The most recent releases landed on October 24, 2026 and October 26, 2026 respectively.
| Parameter | NICE gomobile | CTrail eTix |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (95 ratings) — better | 1.6 (183 ratings) |
| Positive reviews | 16.7% of reviews — better | 5.9% of reviews |
| Number of ratings | 95 | 183 — better |
| Update frequency | Every 5 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 65 MB | 63 MB |
| Age rating | 17+ | 4+ |
| Developer | Transdev Services, Inc. | CTrail Connecticut Department of Transportation |
Customer experience
NICE gomobile
CTrail eTix
User reviews
NICE gomobile
From 95 App Store ratingsWhat we love
- 👍 Convenient ticket buying
- 👍 Easy to use (historically)
- 👍 Saves effort compared to cash
- 👍 Good for transfers
- 👍 Customer service helpful (rarely)
Room to improve
- ❌ Apple Pay not working
- ❌ Random logouts
- ❌ App sends to web links
- ❌ Website links not mobile-friendly
- ❌ Outdated app design
CTrail eTix
From 183 App Store ratingsWhat we love
- 👍 Functional for ticket purchase
- 👍 Easy to download
- 👍 Straightforward and accessible design (rare)
- 👍 Text is big and does the job (rare)
- 👍 Large buttons are useful (rare)
Room to improve
- 👎 Atrocious UI/UX
- 👎 Outdated interface/looks from another decade
- 👎 Unusable/broken app
- 👎 Impossible to create account
- 👎 Password reset issues
Bugs and requests
NICE gomobile
Reported bugs
14 issues- Apple Pay consistently fails
- App logs users out randomly
- App redirects to non-functional web links
- App freezes frequently
- App crashes often
Show 9 moreShow fewer
- App takes money but doesn't issue tickets
- Reduced fare option missing
- App doesn't save card details
- Real-time schedule information is inaccurate
- Account blocked without reason
- App won't open
- Bus tracker not working
- Ticket activation countdown timer missing
- Remaining ticket count not displayed
Requested features
12 requests- Allow Apple Pay
- Integrate OMNY
- Provide live bus timetables
- Improve website links for mobile
- Add Apple Watch ticket import
Show 7 moreShow fewer
- Restore reduced fare option
- Add bus tracker functionality
- Include all bus stops on schedule
- Allow persistent storage for card details
- Provide bus schedule PDF
- Improve weekend service
- Allow monthly/30-day unlimited passes
CTrail eTix
Reported bugs
35 issues- Cannot create an account
- Password reset functionality broken
- Email already in use error when creating account, but no account found for password reset
- App crashes frequently
- Purchased tickets disappear from the app
Show 30 moreShow fewer
- Login errors/connection errors
- App reverts to old keyboard and screen size
- Apple Pay not working reliably
- Time change detected errors when accessing tickets
- App closes when selecting a destination/station
- App immediately crashes after an update
- No confirmation email received
- Cannot log in
- App doesn't let me select a destination
- App doesn't work at all
- Tickets disappear multiple times
- App crashes on first install
- App requires camera access unnecessarily
- App doesn't load over HTTPS reliably
- Payment form hosted on a different service
- App doesn't support larger screens/newer phones
- App doesn't allow copy/paste of passwords
- App doesn't interact with password managers
- App crashes when trying to start
- App doesn't let me purchase a ticket
- App doesn't allow me to select a destination
- App closes out when entering a station
- App keeps crashing
- App is incredibly buggy
- App requires camera access to verify tickets
- App displays browser windows within itself
- App requires constant logging in
- App is formatted for much older phones and does not display correctly
- App keeps telling me to confirm email with no way to do so
- App lacks proper support for newer phones
Requested features
18 requests- Modernize the app's UI/UX
- Add train schedules to the app
- Improve password management (copy/paste, password managers)
- Add Apple Wallet support
- Add Dynamic Island support
Show 13 moreShow fewer
- Add Live Updates
- Allow round trip ticket purchases
- Add trip planning ability
- Improve payment options (Apple Pay, security)
- Add a way to confirm email
- Fix app crashing issues
- Coordinate with Amtrak and Metro North apps
- Add a schedule page
- Add a reservation system
- Increase time window for ticket confirmation
- Improve security of backend and payment forms
- Add Dark Mode option
- Add an interactive schedule like the website
In-app purchases
NICE gomobile
No in-app purchases
CTrail eTix
No in-app purchases
