Scoot Mobile vs Tourist Refund Scheme
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Scoot Mobile
This travel app helps you manage your entire trip from booking flights to checking in and accessing your mobile boarding pass. You can also earn and redeem loyalty program miles for various travel perks.
- Book flights anytime, anywhere
- Instant travel deal notifications
- Manage bookings and add services
- Online check-in and mobile boarding pass
- Earn and redeem loyalty miles
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Your travel companion in your pocket. Manage your flights, check in, and more with the Scoot app! BOOK FLIGHTS ANYTIME, ANYWHERE • Get notified instantly about our exclusive travel deals. • Book trips on the go when you check out with Apple Pay or other available payment methods. MANAGE YOUR BOOKINGS • Review your itinerary, select your seats, add baggage, Wi-Fi, and more - all within the app! • Check in online and save time at the airport. MOBILE BOARDING PASS • Enjoy a hassle-free travel experience with seamless access to your boarding pass on your mobile phone. EARN & REDEEM KRISFLYER MILES • Earn Elite and KrisFlyer Miles with every flight! Redeem your miles for exclusive upgrades, luxurious hotel stays, and more. Your next vacay is a tap away. Download the Scoot app today!
Tourist Refund Scheme
Prepare your Tourist Refund Scheme claims before arriving at the airport. Enter your purchase details, save your progress, and generate a QR code for faster processing at the departure counter.
- Enter TRS claim information
- Save claim progress
- Edit claims over multiple sessions
- Generate QR code claim code
- Faster processing at TRS counter
- Dedicated queue access
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This is the Department of Home Affairs Tourist Refund Scheme (TRS) mobile application (the app). The app will allow you to enter the information that is required to lodge a TRS claim. The app will save the information to your mobile device, allowing you to edit the claim over multiple sessions. When you have finished entering your information it will be stored in a QR code on your device. This QR code is your TRS claim code. You must present your TRS claim code to an officer at the TRS counter on your departure from Australia. If you successfully enter your claim details using this app, processing your claim at the TRS counter when you depart should be faster and you will be able to use a dedicated queue to lodge your TRS claim.
Screenshots
Verdict
The clearest difference is rating: Scoot Mobile at 4.5 against Tourist Refund Scheme's 4.0. Scoot Mobile also leads on update cadence (fortnightly vs every 5 months) and ratings volume (3K vs 57). Tourist Refund Scheme's advantage is iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Scoot Mobile holds the better App Store score, 4.5 against 4.0. That said, the two scores are not equally well evidenced: Scoot Mobile has 3K ratings behind it against 57, so its average is the more settled of the two. Written reviews point the same way: 22% of Scoot Mobile's written reviews are positive against 13% of Tourist Refund Scheme's.
Scoot Mobile ships an update fortnightly, Tourist Refund Scheme every 5 months. Both last shipped on October 26, 2026.
| Parameter | Scoot Mobile | Tourist Refund Scheme |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (3K ratings) — better | 4.0 (57 ratings) |
| Positive reviews | 21.7% of reviews — better | 13.1% of reviews |
| Number of ratings | 3K — better | 57 |
| Update frequency | Fortnightly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 192 MB | 19 MB |
| Age rating | 4+ | 4+ |
| Developer | Scoot | Department of Home Affairs |
Customer experience
Scoot Mobile
Tourist Refund Scheme
Bugs and requests
Scoot Mobile
Reported bugs
4 issues- Login issues and inability to retrieve bookings
- Inconsistent behavior across platforms
- Checkout process problems and payment failures
- Unreliable check-in and boarding pass retrieval
Requested features
4 requests- Dark mode option
- Ability to save traveler information
- Better integration with KrisFlyer program
- Multi-city booking functionality
Tourist Refund Scheme
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Scoot Mobile
No in-app purchases
Tourist Refund Scheme
No in-app purchases
Questions
Is Scoot Mobile free?
Is Tourist Refund Scheme free?
Which has better reviews, Scoot Mobile or Tourist Refund Scheme?
Do Scoot Mobile or Tourist Refund Scheme have ads?
Which is updated more often, Scoot Mobile or Tourist Refund Scheme?
Other comparisons
