Jetstar vs Tourist Refund Scheme
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Jetstar
Easily search and book flights to your favorite destinations. Manage your trip details, check in, and access your digital boarding pass all in one place. Enjoy low fares and spend more time enjoying your travels.
- Search and book flights
- Digital boarding pass
- Real-time trip details
- Customise bookings
- Check-in functionality
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All day, every day, low fares to your favourite destinations. Your next adventure is at your fingertips! Search and book flights, check in, generate your digital boarding pass, see your real-time trip details and customise your booking with the Jetstar App! Spend less time worrying about the details and more time enjoying your trip. Install the Jetstar App now!
Tourist Refund Scheme
Prepare your Tourist Refund Scheme claims before arriving at the airport. Enter your purchase details, save your progress, and generate a QR code for faster processing at the departure counter.
- Enter TRS claim information
- Save claim progress
- Edit claims over multiple sessions
- Generate QR code claim code
- Faster processing at TRS counter
- Dedicated queue access
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This is the Department of Home Affairs Tourist Refund Scheme (TRS) mobile application (the app). The app will allow you to enter the information that is required to lodge a TRS claim. The app will save the information to your mobile device, allowing you to edit the claim over multiple sessions. When you have finished entering your information it will be stored in a QR code on your device. This QR code is your TRS claim code. You must present your TRS claim code to an officer at the TRS counter on your departure from Australia. If you successfully enter your claim details using this app, processing your claim at the TRS counter when you depart should be faster and you will be able to use a dedicated queue to lodge your TRS claim.
Screenshots
Verdict
The clearest difference is rating: Jetstar at 4.7 against Tourist Refund Scheme's 4.0. Jetstar also leads on review sentiment (53% vs 13%) and update cadence (every 6 weeks vs every 5 months). Tourist Refund Scheme's advantage is monetization model (free vs ad-supported) and iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Jetstar holds the better App Store score, 4.7 against 4.0. That said, the two scores are not equally well evidenced: Jetstar has 760 ratings behind it against 58, so its average is the more settled of the two. Written reviews point the same way: 53% of Jetstar's written reviews are positive against 13% of Tourist Refund Scheme's.
Jetstar ships an update every 6 weeks, Tourist Refund Scheme every 5 months. Both last shipped on October 29, 2026.
| Parameter | Jetstar | Tourist Refund Scheme |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (760 ratings) — better | 4.0 (58 ratings) |
| Positive reviews | 53.3% of reviews — better | 13.1% of reviews |
| Number of ratings | 760 — better | 58 |
| Update frequency | Every 6 weeks — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 63 MB | 19 MB |
| Age rating | 4+ | 4+ |
| Developer | Jetstar Airways Pty Ltd | Department of Home Affairs |
Customer experience
Jetstar
Tourist Refund Scheme
Bugs and requests
Jetstar
Reported bugs
5 issues- App freezes during check-in process
- Unable to log in or create an account
- Booking details disappearing from the app
- Inconsistent behavior when selecting destinations
- Compatibility issues with newer device models
Requested features
7 requests- Multi-city booking option
- Ability to stay logged in
- Option to view past flights and bookings
- Improved navigation and user interface
- Better integration with airline's website
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- Offline access to boarding passes
- Customizable notifications and alerts
Tourist Refund Scheme
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Jetstar
No in-app purchases
Tourist Refund Scheme
No in-app purchases
Questions
Is Jetstar free?
Is Tourist Refund Scheme free?
Which has better reviews, Jetstar or Tourist Refund Scheme?
Do Jetstar or Tourist Refund Scheme have ads?
Which is updated more often, Jetstar or Tourist Refund Scheme?
Other comparisons
