Tourist Refund Scheme User Reviews

Tourist Refund Scheme
Tourist Refund Scheme
Department of Home Affairs

Customer Experience

Positive experience12.1% of reviews
Neutral5.0% of reviews
Negative experience83.0% of reviews

~ Based on 141 written reviews from the US App Store.

Is Tourist Refund Scheme Safe?

Not enough ratings yet to assess Tourist Refund Scheme.

Is Tourist Refund Scheme Legit?

Tourist Refund Scheme appears to be a legitimate app. AppsHunter Legitimacy Score for Tourist Refund Scheme is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App crashes

App version 2.1.0 crashes on my iPhone as soon as you open it.

It did not do that before this update.

Quick and Easy

If there were any bugs in the past, they seem to have been fixed. Very easy to create a claim / get a QR code.

中文介面消失了

之前見有中文介面介紹,但現在找不到中文介面,

Fine

Works as expected. Only they have a small issue with the German passport number. It needs an extra number/letter at the end which is technically not part of the „real“ number.

Great

The bad reviews are from years ago but this works great now. We were in the cue for less than 5 minutes and got our refunds very quickly

How to add cents

Im actually stuck with my last invoice which has some cents that I can’t add because there is no point to separate the cents but only a comma that the app doesn’t accept. I’m so upset about it and can’t find any solution online
Please help me I’m leaving soon

Tax refund not issued till date

My tax refund amount was around 1000 dollars it’s not issued till date.

keyboard has no decimal

could not input decimal

It does not work

It does not let me enter the value for the items. It keeps giving errors.

Works great and fast

Maybe 15 minute queue and my refund arrived in 48 hours. Simple app. I wonder if it’s needed since the guard at the airport asks all the exact same questions as the app anyway.

What is the point ?

The officer fully ignored the app and QR code

Useless

Wasn’t accepted in Sydney. You can spend all the time you’d like to enter in your receipts here one by one ahead of time and obtain a QR code, only to told upon arriving at TRS that it won’t be accepted and you’ll just end up filling out manual paper forms.

Bugs fixed

Whatever bugs there were, there aren’t anymore. I’m from the states and I downloaded this yesterday and used today. Super user friendly and self explanatory. I had no problem pulling up my QR code for the TRS agent at the airport.

Load invoices

App is easy to use. Why isn’t there an option to upload electronic invoices?

Not perfect, but it works

Managed to fill in my details pretty easily. No crashes. Not great experience but it works.

No Problems

App worked perfectly. My refund took <1min for the staff at the airport to process since used this app beforehand!

Works very well, no issues at all

There were no issues at all, and the process is quite intuitive. :)

Not working

Can only input 1 invoice, not save for any other invoices that I input later. Need to do maintenance for this APP!

Display not working on iphone 13 pro max

After trying to add first invoice, back and save appears on top line together with time and unclickable. 1st invoice not saved.

Should increase number of invoices

Can you please add number of invoice?