Fast friendly officers
Very knowledgeable and helpful staff
TRS Perth international airport
Very efficient app to use, seamless service, excellent swift handling at the airport
App crashes
App version 2.1.0 crashes on my iPhone as soon as you open it.
It did not do that before this update.
It did not do that before this update.
Quick and Easy
If there were any bugs in the past, they seem to have been fixed. Very easy to create a claim / get a QR code.
中文介面消失了
之前見有中文介面介紹，但現在找不到中文介面，
Fine
Works as expected. Only they have a small issue with the German passport number. It needs an extra number/letter at the end which is technically not part of the „real“ number.
Great
The bad reviews are from years ago but this works great now. We were in the cue for less than 5 minutes and got our refunds very quickly
How to add cents
Im actually stuck with my last invoice which has some cents that I can’t add because there is no point to separate the cents but only a comma that the app doesn’t accept. I’m so upset about it and can’t find any solution online
Please help me I’m leaving soon
Please help me I’m leaving soon
Tax refund not issued till date
My tax refund amount was around 1000 dollars it’s not issued till date.
keyboard has no decimal
could not input decimal
It does not work
It does not let me enter the value for the items. It keeps giving errors.
Works great and fast
Maybe 15 minute queue and my refund arrived in 48 hours. Simple app. I wonder if it’s needed since the guard at the airport asks all the exact same questions as the app anyway.
What is the point ?
The officer fully ignored the app and QR code
Useless
Wasn’t accepted in Sydney. You can spend all the time you’d like to enter in your receipts here one by one ahead of time and obtain a QR code, only to told upon arriving at TRS that it won’t be accepted and you’ll just end up filling out manual paper forms.
Bugs fixed
Whatever bugs there were, there aren’t anymore. I’m from the states and I downloaded this yesterday and used today. Super user friendly and self explanatory. I had no problem pulling up my QR code for the TRS agent at the airport.
Load invoices
App is easy to use. Why isn’t there an option to upload electronic invoices?
Not perfect, but it works
Managed to fill in my details pretty easily. No crashes. Not great experience but it works.
No Problems
App worked perfectly. My refund took <1min for the staff at the airport to process since used this app beforehand!
Works very well, no issues at all
There were no issues at all, and the process is quite intuitive. :)
Not working
Can only input 1 invoice, not save for any other invoices that I input later. Need to do maintenance for this APP!
