Real disconnect
Payment
Shockingly unreliable app
Refund Request Repeatedly Refused
Response from developer
Hi Levana jato, thank you for your feedback! For app-related issues (e.g. crashes, errors, or feature concerns), please email us at mobile@flyscoot.com with your App Store/Play Store username so our team can investigate and assist you promptly. For service-related matters (e.g. bookings, refunds, flight changes, or baggage enquiries), you can visit manage.flyscoot.com to self-serve or submit an enquiry at os.flyscoot.com/customerserviceform.
where is the flight information!!!!
Really Poor App
Check in doesnt work or inform the user correctly on the app if you follow this user journey
Then i download the app, try to check in there. On the hazardous substances page I cannot proceed past it, but no error message is displayed, just a buggy frozen display.
I return to the website to find out I am not allowed to check in online. My guess is the app knew this too and didnt let me proceed but didnt inform me.
2 stars instead of one as while this is a crucial app journey that doesn’t work and I cannot check in online at all (due to poor technical infrastructure on the company’s side as a whole, Im at a modern airport), there is a clear option to skip the add ons, so things like this must be encouraged
Communication
Response from developer
Hi Srinivas Bendapudi, thank you for your feedback! For app-related issues (e.g. crashes, errors, or feature concerns), please email us at mobile@flyscoot.com with your App Store/Play Store username so our team can investigate and assist you quickly. For service-related matters (e.g. bookings, refunds, flight changes, or baggage enquiries), you can visit manage.flyscoot.com to self-serve or submit an enquiry at os.flyscoot.com/customerserviceform.
会員登録できない
Response from developer
こんにちは aglaia_S2、フィードバックありがとうございます！アプリに関する問題（例：クラッシュ、エラー、機能の懸念）については、mobile@flyscoot.comまでApp Store/Play Storeのユーザー名を記載してメールしてください。チームが調査し、迅速に対応いたします。 サービスに関する事項（例：予約、返金、フライト変更、手荷物の問い合わせ）については、manage.flyscoot.comをご利用いただくか、os.flyscoot.com/customerserviceformでお問い合わせを送信してください。
App usage
Horrible
Love it
Service
Worst ap / website in the industry
Best and affordable flight to travel with
Buggy, unreliable, and confusing
Payment option
Response from developer
Hi Pandaa TN, thank you for your feedback! For app-related issues (e.g. crashes, errors, or feature concerns), please email us at mobile@flyscoot.com with your App Store/Play Store username so our team can investigate and assist you quickly. For service-related matters (e.g. bookings, refunds, flight changes, or baggage enquiries), you can visit manage.flyscoot.com to self-serve or submit an enquiry at os.flyscoot.com/customerserviceform.
Constant Promotional Notifications Ruin the Experience
Avoid.
- be unable to manage bookings and use KF privileges
- be nickeled and dimed for everything
- never be able to contact a human to resolve issues
- constantly be greeted with smarmy illustrations that belie how little this airline cares
