Comparison

GrandPad vs Smart911

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

GrandPad

This app connects you with your family through photos, video calls, and messages. It allows you to share memories, see updates from your trusted circle, and stay in touch with loved ones. Play games and check the weather in your family's locations.

Highlights
  • Video calling
  • Photo and video sharing
  • Commenting on posts
  • Calling and texting
  • Turn-based and real-time games
  • Weather updates
  • Contact management
Features
Read full description

IMPORTANT NOTE: Only download this app if you or a member of your family are a current member of the GrandPad service. GrandPad allows you to communicate with your family in a simple, safe and fun way! With this app, you can send photos, video call, and share with everyone in your family. A companion application to the GrandPad tablet. Keep grandma and grandpa in the social media and communication loop by means of video calling, emailing, and sharing photos/videos. Also, see instant updates from those in your family circle. Feature Highlights: - See photos & videos posted by contacts in your trusted friends & family circle. - Share memories by posting photos & videos for those in your GrandPad contacts to see. - Contribute to the conversation by commenting back and forth with friends and family on shared posts. Even listen to voice comments left by your loved ones. - Call, text, email, and make video calls with those in your always up-to-date GrandPad contact list. - Add up to 4 total participants to a video call, so that more members of your family and loved ones can join. - Invite new contacts to the family circle using their phone number and/or email address from your device’s contact book. - Play games at your own pace with turn-based gameplay, or challenge your opponents in real-time matches, even while in a video call! You decide how you want to play. Receive alerts when it's your turn to play, so you never miss a move. - See what the weather’s like where your friends and family live. - Keep your profile and contact information up-to-date & stay connected with your closed friends & family circle. Add multiple phone numbers & email addresses to your profile to ensure your loved one knows it’s you when you are trying to contact them. - Get in touch with our member experience team for any questions you have about GrandPad. - Get notified for new posts, comments, video calls, and updates from GrandPad.

About

Smart911

Enhance emergency preparedness by creating a Safety Profile to share vital household information with 9-1-1. Receive targeted emergency alerts for weather, traffic, and public safety events.

Highlights
  • Create Safety Profiles
  • Share household information with 9-1-1
  • Receive emergency alerts
  • Customize notification types
  • View medical and contact details
Features
Read full description

Be better prepared for any emergency with Smart911. By signing up, you can share lifesaving information about your household with 9-1-1 and receive targeted emergency alerts. When you call 9-1-1, your Smart911 Safety Profile displays on the 9-1-1 screen. The 9-1-1 call takers can view your addresses, medical information, home information, pets and vehicles, and emergency contacts. You can provide as much or as little information as you like. This additional information enables 9-1-1 and first responders to send help fast. Smart911 can also keep you informed of weather, traffic, and other emergencies by sending emergency alerts from the National Weather Service and local public safety agencies. You can select the types of notifications you want and how you want to be notified. Smart911: Information worth sharing. Sign up today.

Screenshots

GrandPad4 screens
Smart9114 screens

Verdict

The call

GrandPad and Smart911 both sit at 4.9 stars, but that hides the real split: 90% of GrandPad's written reviews are positive against 37% of Smart911's. On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.9 for GrandPad against 4.7 for Smart911. Both are backed by a comparable volume of ratings — 18K and 6.8K respectively. Written reviews are what separate them: 90% of GrandPad's written reviews are positive against 37% of Smart911's.

UpkeepUpdate frequency

GrandPad ships an update every 3 months, Smart911 every 4 months. The most recent releases landed on October 23, 2026 and October 25, 2026 respectively.

Scorecard1 real difference · 9 level
GrandPad versus Smart911: the parameters behind the verdict, then further details
ParameterGrandPadSmart911
PriceFreeFree
Rating4.9 (18K ratings) — better4.7 (6.8K ratings)
Positive reviews89.8% of reviews — better37.1% of reviews
Number of ratings18K — better6.8K
Update frequencyEvery 3 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.516 — better
Further details — not scored
Size78 MB26 MB
Age rating4+4+
DeveloperGrandPad Inc.Rave Mobile Safety

Customer experience

GrandPad

All ratings17,802 ratings
Positive98.5%
Neutral0.8%
Negative0.7%
Written reviews88 reviews
Positive89.8%
Neutral4.5%
Negative5.7%

Smart911

All ratings6,630 ratings
Positive94.5%
Neutral2.2%
Negative3.3%
Written reviews140 reviews
Positive37.1%
Neutral8.6%
Negative54.3%

User reviews

GrandPad

From 18K App Store ratings

What we love

  • 👍 Easy to use for elderly users
  • 🚀 Keeps elderly users connected to family
  • 💡 Helpful features like video calls, photo sharing, and games
  • 👍 Excellent customer service
  • 🚀 Reliable and consistent performance

Room to improve

  • 🐛 Notification issues with unwanted alerts
  • 🐛 Video calling feature not working consistently

Smart911

From 6.8K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient access to critical information
  • 🔒 Secure emergency response
  • 💡 Helpful for first responders

Room to improve

  • 🐛 Buggy and glitchy
  • 🔑 Difficult to log in and account management issues
  • 🤔 Confusing and unintuitive interface
  • 🔋 Drains battery quickly

Bugs and requests

GrandPad

Reported bugs

2 issues
  • Video calling feature stops working after a period of time
  • Compatibility issues with certain devices/operating systems

Requested features

2 requests
  • Add group video call functionality
  • Improve notification controls

Smart911

Reported bugs

4 issues
  • Unable to confirm phone number and get verification code
  • Keeps signing users out and unable to log back in
  • Incorrect address formatting and inability to update location
  • Delayed or missing emergency alerts and notifications

Requested features

4 requests
  • Ability to adjust pin location on map
  • Option to select specific areas for alerts
  • Improved notification settings and customization
  • Support for apartment/building entry details

In-app purchases

None

GrandPad

No in-app purchases

None

Smart911

No in-app purchases

Questions

Is GrandPad free?
GrandPad is free to download, with no in-app purchases.
Is Smart911 free?
Smart911 is free to download, with no in-app purchases.
Which has better reviews, GrandPad or Smart911?
GrandPad is rated higher. GrandPad averages 4.9 out of 5 from 18K ratings, while Smart911 averages 4.7 from 6.8K ratings.
Do GrandPad or Smart911 have ads?
Neither GrandPad nor Smart911 shows ads.
Which is updated more often, GrandPad or Smart911?
GrandPad ships an update every 3 months, and Smart911 every 4 months. Most recently, GrandPad was updated on October 23, 2026 and Smart911 on October 25, 2026.

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