GettingOut vs ChildConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GettingOut
Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.
- Send and receive messages
- Send photos and videos
- Make deposits
- Manage contacts
- Stay connected on the go
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GTL’s GettingOut mobile app is rooted in the power of relationships. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go! With our free mobile app, you can easily make deposits, send and receive messages with our new and improved messaging feature, send photos and videos (select facilities), manage contacts and more. Download the GettingOut app today!
ChildConnect
This app facilitates secure and confidential communication between adoptive and birth parents for the benefit of the adopted child. It offers a private platform to support ongoing connections and information sharing within the adoptive family network.
- Secure communication
- Confidential platform
- Support for adoptive families
- Connect birth and adoptive parents
- Child-focused communication
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Childconnect provides a safe, secure and confidential site for supporting communication between adoptive parents and birth parents for the adoptive child.
Screenshots
Verdict
The clearest difference is ads: ChildConnect at none against GettingOut's shown. ChildConnect also leads on monetization model (free vs free with in-app purchases). GettingOut's advantage is ratings volume (2.2K vs 4) and chart position (#32 vs unranked). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 1.9 for GettingOut against 2.0 for ChildConnect. That said, the two scores are not equally well evidenced: GettingOut has 2.2K ratings behind it against 4, so its average is the more settled of the two. Written reviews are what separate them: 5% of GettingOut's written reviews are positive against 0% of ChildConnect's.
GettingOut ships an update every 2 months, ChildConnect every 4 months. The most recent releases landed on October 13, 2026 and October 9, 2026 respectively.
| Parameter | GettingOut | ChildConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (2.2K ratings) | 2.0 (4 ratings) — better |
| Positive reviews | 5.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 2.2K — better | 4 |
| Update frequency | Every 2 months — better | Every 4 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #32 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 33 MB | 37 MB |
| Age rating | 17+ | 4+ |
| Developer | Telmate, LLC | CAIRS SOLUTIONS LLC |
Customer experience
GettingOut
ChildConnect
Bugs and requests
GettingOut
Reported bugs
4 issues- Messages disappearing or not sending properly
- Inability to log in or access accounts
- Incorrect time stamps and sync issues
- Repeated prompts for app updates
Requested features
4 requests- Notification system for new messages
- Ability to save message drafts
- Improved photo and video sharing capabilities
- Easier account management and fund transfers
ChildConnect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
GettingOut
No in-app purchases
ChildConnect
No in-app purchases
