GettingOut vs CorrectPay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GettingOut
Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.
- Send and receive messages
- Send photos and videos
- Make deposits
- Manage contacts
- Stay connected on the go
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GTL’s GettingOut mobile app is rooted in the power of relationships. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go! With our free mobile app, you can easily make deposits, send and receive messages with our new and improved messaging feature, send photos and videos (select facilities), manage contacts and more. Download the GettingOut app today!
CorrectPay
Instantly deposit funds for incarcerated loved ones for commissary, phone calls, and more. Schedule video visits, send gifts, and access valuable community, health, and re-entry resources.
- Instant fund deposits
- Schedule video visitations
- Send gifts to loved ones
- Access community resources
- Health and re-entry information
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CorrectPay allows users to make commissary, phone, bonding, and monitoring deposits instantly for incarcerated loved ones. Users can deposit funds in less than 30 seconds from anywhere in the world. Users can also schedule and join video visitations and send gifts to incarcerated loved ones from within the app. The app also provides community, health, and re-entry resources for families and incarcerated loved ones.
Screenshots
Verdict
The clearest difference is ratings volume: GettingOut at 2.1K against CorrectPay's 148. GettingOut also leads on chart position (#36 vs #159). CorrectPay's advantage is monetization model (ad-supported vs free with in-app purchases) and iOS requirement (13.0 vs 16.0). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 1.9 for GettingOut against 2.0 for CorrectPay. That said, the two scores are not equally well evidenced: GettingOut has 2.1K ratings behind it against 148, so its average is the more settled of the two. Written reviews are what separate them: 5% of GettingOut's written reviews are positive against 9% of CorrectPay's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 30, 2026 and October 1, 2026 respectively.
| Parameter | GettingOut | CorrectPay |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (2.1K ratings) | 2.0 (148 ratings) — better |
| Positive reviews | 5.1% of reviews | 9.3% of reviews — better |
| Number of ratings | 2.1K — better | 148 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | Yes | Yes |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Ad-supported — better |
| Best chart rank | #36 — better | #159 |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 33 MB | 181 MB |
| Age rating | 17+ | 4+ |
| Developer | Telmate, LLC | Tyler Technologies, Inc |
Customer experience
GettingOut
CorrectPay
User reviews
GettingOut
From 2.1K App Store ratingsWhat we love
- 🙌 Ability to communicate with loved ones
- 🙂 Convenient messaging feature
- 👀 Video call option
Room to improve
- 🐛 Frequent app crashes and glitches
- 💰 Expensive messaging and call costs
- 🤯 Unreliable and inconsistent performance
- 🔍 Difficulty depositing funds and managing accounts
- 🤖 Poor customer service and lack of support
CorrectPay
From 148 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Good customer support
- 🚀 Lets me send money and do video chats
Room to improve
- 🐛 Crashes frequently
- 🐛 Buggy and unreliable
- 👎 Not user-friendly
- 🐛 Glitches and errors
- 👎 Difficult to navigate
Bugs and requests
GettingOut
Reported bugs
4 issues- Messages disappearing or not sending properly
- Inability to log in or access accounts
- Incorrect time stamps and sync issues
- Repeated prompts for app updates
Requested features
4 requests- Notification system for new messages
- Ability to save message drafts
- Improved photo and video sharing capabilities
- Easier account management and fund transfers
CorrectPay
Reported bugs
5 issues- App closes unexpectedly
- Can't verify phone number
- Payments don't go through
- White screen issues
- Incompatible with certain states/facilities
Requested features
4 requests- Ability to read past messages
- Improve video call functionality
- Make the app more user-friendly
- Fix bugs and glitches
In-app purchases
GettingOut
No in-app purchases
CorrectPay
No in-app purchases
