Comparison

TextBehind vs GettingOut

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

TextBehind

Easily connect with incarcerated individuals through text messages, photos, and custom greeting cards. Receive unlimited electronic replies directly to your phone and email, eliminating the need for traditional mail services.

Highlights
  • Text messages with photos
  • Custom greeting cards
  • Electronic money orders
  • Unlimited inmate reply letters
  • Secure communication service
  • Convenient and affordable
Features
Read full description

TextBehind® connects you with every inmate across America using text messages with photos, custom greeting cards and electronic money orders. Unlimited inmate reply letters will be electronically delivered right to your smart phone and email address wherever you are in the world. This reply service is absolutely FREE and UNLIMITED. TextBehind® is a secure nationwide communication service for families, friends and TextPals (pen pals) to consistently stay in touch with their incarcerated loved ones conveniently and affordably. - No more buying envelopes, stamps, paper, print photos or visit the post office and photo print shops. - No visits to money order shops or to hand-write letters by hand.

About

GettingOut

Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.

Highlights
  • Send and receive messages
  • Send photos and videos
  • Make deposits
  • Manage contacts
  • Stay connected on the go
Features
Read full description

GTL’s GettingOut mobile app is rooted in the power of relationships. It provides simple and reliable communication between inmates and their family and friends -- allowing them to stay connected, even on the go! With our free mobile app, you can easily make deposits, send and receive messages with our new and improved messaging feature, send photos and videos (select facilities), manage contacts and more. Download the GettingOut app today!

Screenshots

TextBehind4 screens
GettingOut4 screens

Verdict

The call

The clearest difference is review sentiment: TextBehind at 89% against GettingOut's 5%. TextBehind also leads on rating (4.2 vs 1.9) and ads (none vs shown). GettingOut's advantage is chart position (#36 vs unranked) and ratings volume (2.1K vs 467). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

TextBehind holds the better App Store score, 4.2 against 1.9. Both are backed by a comparable volume of ratings — 467 and 2.1K respectively. Written reviews point the same way: 89% of TextBehind's written reviews are positive against 5% of GettingOut's.

UpkeepUpdate frequency

TextBehind ships an update monthly, GettingOut every 2 months. The most recent releases landed on September 4, 2026 and September 30, 2026 respectively.

Scorecard8 real differences · 3 level
TextBehind versus GettingOut: the parameters behind the verdict, then further details
ParameterTextBehindGettingOut
PriceFreeFree
Rating4.2 (467 ratings) — better1.9 (2.1K ratings)
Positive reviews89.2% of reviews — better5.1% of reviews
Number of ratings4672.1K — better
Update frequencyMonthly — betterEvery 2 months
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
Best chart rank—#36 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS12.1 — better16.0
Further details — not scored
Size55 MB33 MB
Age rating4+17+
DeveloperTextBehind, IncTelmate, LLC

Customer experience

TextBehind

All ratings467 ratings
Positive78.4%
Neutral3.2%
Negative18.4%
Written reviews120 reviews
Positive89.2%
Neutral0.0%
Negative10.8%

GettingOut

All ratings2,087 ratings
Positive18.9%
Neutral5.3%
Negative75.9%
Written reviews935 reviews
Positive5.1%
Neutral4.9%
Negative89.9%

User reviews

TextBehind

From 467 App Store ratings

What we love

  • 🚀 Fast and reliable delivery
  • 👍 Convenient and easy to use
  • 💡 Wide range of communication options (letters, photos, cards)
  • 🔒 Responsive and helpful customer service
  • 🚀 Timely processing of messages

Room to improve

  • 🐛 Occasional issues with message/photo delivery
  • 💰 Concerns about pricing and value
  • 🔍 Lack of transparency around processes

GettingOut

From 2.1K App Store ratings

What we love

  • 🙌 Ability to communicate with loved ones
  • 🙂 Convenient messaging feature
  • 👀 Video call option

Room to improve

  • 🐛 Frequent app crashes and glitches
  • 💰 Expensive messaging and call costs
  • 🤯 Unreliable and inconsistent performance
  • 🔍 Difficulty depositing funds and managing accounts
  • 🤖 Poor customer service and lack of support

Bugs and requests

TextBehind

Reported bugs

2 issues
  • Login/account issues
  • Problems with facility information and updates

Requested features

3 requests
  • More up-to-date greeting card options
  • Ability to create custom greeting cards
  • Faster processing and delivery times

GettingOut

Reported bugs

4 issues
  • Messages disappearing or not sending properly
  • Inability to log in or access accounts
  • Incorrect time stamps and sync issues
  • Repeated prompts for app updates

Requested features

4 requests
  • Notification system for new messages
  • Ability to save message drafts
  • Improved photo and video sharing capabilities
  • Easier account management and fund transfers

In-app purchases

None

TextBehind

No in-app purchases

None

GettingOut

No in-app purchases

Questions

Is TextBehind free?
TextBehind is free to download, with no in-app purchases.
Is GettingOut free?
GettingOut is free to download, with no in-app purchases.
Which has better reviews, TextBehind or GettingOut?
TextBehind is rated higher. TextBehind averages 4.2 out of 5 from 467 ratings, while GettingOut averages 1.9 from 2.1K ratings.
Do TextBehind or GettingOut have ads?
GettingOut shows ads; TextBehind does not.
Which is updated more often, TextBehind or GettingOut?
TextBehind ships an update monthly, and GettingOut every 2 months. Most recently, TextBehind was updated on September 4, 2026 and GettingOut on September 30, 2026.

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