TextBehind vs GettingOut Visits
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
TextBehind
Easily connect with incarcerated individuals through text messages, photos, and custom greeting cards. Receive unlimited electronic replies directly to your phone and email, eliminating the need for traditional mail services.
- Text messages with photos
- Custom greeting cards
- Electronic money orders
- Unlimited inmate reply letters
- Secure communication service
- Convenient and affordable
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TextBehind® connects you with every inmate across America using text messages with photos, custom greeting cards and electronic money orders. Unlimited inmate reply letters will be electronically delivered right to your smart phone and email address wherever you are in the world. This reply service is absolutely FREE and UNLIMITED. TextBehind® is a secure nationwide communication service for families, friends and TextPals (pen pals) to consistently stay in touch with their incarcerated loved ones conveniently and affordably. - No more buying envelopes, stamps, paper, print photos or visit the post office and photo print shops. - No visits to money order shops or to hand-write letters by hand.
GettingOut Visits
Connect with incarcerated loved ones through video calls from your mobile device. Enjoy flexible, on-demand visits without scheduling, and only pay for the time you use. Keep in touch easily and conveniently, anytime, anywhere.
- Remote video calls
- On-demand visits (Visit Now)
- Pay per minute
- No scheduling required
- Flexible visitation times
- No upfront costs
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*Currently available at select facilities.* What if you could visit your loved one from your mobile device anytime, anywhere? Now you can! With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot – and you will only be charged for the actual visit time you use. With the GettingOut Visits app, it’s easy to visit anytime, anywhere from your mobile device! WHY USE GETTING OUT VISIT APP? • IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You’ll use your home computer or an iOS device, the inmate will use a wireless tablet. • NO SCHEDULING NEEDED: See your loved one, quicker than ever and video visit when it’s convenient for you without scheduling. The Visit Now feature lets your visit begin in minutes. If the inmate’s not available, you’ll be notified and can schedule a visit later. • NO UPFRONT COSTS: There are no upfront costs, you will only be charged for the actual duration of the visit. • NO CONNECTION FEES: There are no connection fees, you will only be charged for the actual duration of the visit. • NO PENALTIES: There are no penalties, you will only be charged for the actual duration of the visit. • NO MINIMUM/MAXIMUM COSTS: There are no minimum/maximum costs, you will only be charged for the actual duration of the visit. • MORE FLEXIBILITY: You can visit remotely, when it’s convenient for you and your busy life. • LESS CALLS TO CUSTOMER SERVICE: With the Visit Now feature you don't need to schedule visits, so no penalties for missed visits. You'll spend less time with customer service and more time visiting.
Screenshots
Verdict
The clearest difference is review sentiment: TextBehind at 89% against GettingOut Visits's 3%. TextBehind also leads on rating (4.2 vs 2.2) and monetization model (free vs free with in-app purchases). GettingOut Visits's advantage is chart position (#51 vs unranked). On price, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TextBehind holds the better App Store score, 4.2 against 2.2. That said, the two scores are not equally well evidenced: TextBehind has 467 ratings behind it against 13, so its average is the more settled of the two. Written reviews point the same way: 89% of TextBehind's written reviews are positive against 3% of GettingOut Visits's.
TextBehind ships an update monthly, GettingOut Visits every 4 months. The most recent releases landed on September 4, 2026 and September 22, 2026 respectively.
| Parameter | TextBehind | GettingOut Visits |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (467 ratings) — better | 2.2 (13 ratings) |
| Positive reviews | 89.2% of reviews — better | 3.1% of reviews |
| Number of ratings | 467 — better | 13 |
| Update frequency | Monthly — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | — | #51 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 12.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 55 MB | 8 MB |
| Age rating | 4+ | 17+ |
| Developer | TextBehind, Inc | Telmate, LLC |
Customer experience
TextBehind
GettingOut Visits
User reviews
TextBehind
From 467 App Store ratingsWhat we love
- 🚀 Fast and reliable delivery
- 👍 Convenient and easy to use
- 💡 Wide range of communication options (letters, photos, cards)
- 🔒 Responsive and helpful customer service
- 🚀 Timely processing of messages
Room to improve
- 🐛 Occasional issues with message/photo delivery
- 💰 Concerns about pricing and value
- 🔍 Lack of transparency around processes
GettingOut Visits
From 13 App Store ratingsWhat we love
- 👍 Convenient to talk to loved ones
- 🚀 Better connection and quality on app vs. website
Room to improve
- 🐛 Frequent disconnections and freezing during calls
- 🔇 No sound notifications for incoming calls
- 💰 Expensive and charges for every little thing
- 🤖 Poor customer service and lack of support
Bugs and requests
TextBehind
Reported bugs
2 issues- Login/account issues
- Problems with facility information and updates
Requested features
3 requests- More up-to-date greeting card options
- Ability to create custom greeting cards
- Faster processing and delivery times
GettingOut Visits
Reported bugs
4 issues- App crashes and logs users out frequently
- Issues with depositing money and accessing accounts
- Compatibility problems with certain devices and browsers
- Scheduled visits not working as expected
Requested features
4 requests- Add sound notifications for incoming calls
- Improve video/audio quality and reliability
- Allow scheduling of video visits directly in the app
- Combine messaging, video, and deposit features into one app
In-app purchases
TextBehind
No in-app purchases
GettingOut Visits
No in-app purchases
Questions
Is TextBehind free?
Is GettingOut Visits free?
Which has better reviews, TextBehind or GettingOut Visits?
Do TextBehind or GettingOut Visits have ads?
Which is updated more often, TextBehind or GettingOut Visits?
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