HomeWAV vs myViaPath Visits
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HomeWAV
Connect with incarcerated loved ones through phone calls, video calls, and messaging. Manage funds, schedule visits, and receive notifications when they are available. This app facilitates communication and connection with inmates.
- Create free account
- Add and manage inmate contacts
- Manage funds and payment information
- Initiate phone and video calls
- Send messages to inmates
- Schedule onsite and remote visits
- Receive inmate login notifications
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HomeWAV Mobile App Features: - New to HomeWAV? Create a free account. - Returning visitor? Login with your username and password. - Fully registered and approved visitors will be able to choose the facility and add inmate. - See available funds, add funds or transfer funds. - Add, update or change credit/debit information. - Only pay for the minutes you use. No plans or packages. - Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility). - Visitor will receive notification once inmate is logged in. - Easily schedule onsite visits (*If allowed by facility). - No scheduling required for remote video visitations. For best results, a WIFI connection and use of headset are suggested. Note: Not available at all facilities. Phone and video costs will vary.
myViaPath Visits
Connect with incarcerated loved ones through video calls from your mobile device. Enjoy flexible, on-demand visits without scheduling, and only pay for the time you use. Keep in touch easily and conveniently, anytime, anywhere.
- Remote video calls
- On-demand visits (Visit Now)
- Pay per minute
- No scheduling required
- Flexible visitation times
- No upfront costs
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Stay Connected to Those Who Matter Most myViaPath Visits (formerly GettingOut Visits) is the official video visitation service helping over 1 million friends and family stay connected with loved ones in correctional facilities. Getting started is simple. Find your loved one and their facility, create an account, and myViaPath Visits will guide you through the services available to you. - Schedule video visits - Participate in secure video visits - Access on-demand visitation - Choose remote or on-site visitation options (where available) - Pay only for the actual minutes used during your visit - View upcoming and past visits - Receive visit notifications and updates - Manage your account and payment methods Every facility is different. Services and availability vary by correctional facility. New name. Same trusted connection. GettingOut Visits is now myViaPath Visits, part of ViaPath Technologies.
Screenshots
Verdict
The clearest difference is rating: HomeWAV at 3.8 against myViaPath Visits's 2.1. HomeWAV also leads on ratings volume (11K vs 234) and update cadence (every 5 weeks vs every 4 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HomeWAV holds the better App Store score, 3.8 against 2.1. That said, the two scores are not equally well evidenced: HomeWAV has 11K ratings behind it against 234, so its average is the more settled of the two. Written reviews point the same way: 8% of HomeWAV's written reviews are positive against 3% of myViaPath Visits's.
HomeWAV ships an update every 5 weeks, myViaPath Visits every 4 months. The most recent releases landed on November 1, 2026 and October 29, 2026 respectively.
| Parameter | HomeWAV | myViaPath Visits |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (11K ratings) — better | 2.1 (234 ratings) |
| Positive reviews | 8.3% of reviews — better | 3.0% of reviews |
| Number of ratings | 11K — better | 234 |
| Update frequency | Every 5 weeks — better | Every 4 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free with in-app purchases |
| Best chart rank | #152 | #54 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 94 MB | 6 MB |
| Age rating | 4+ | 17+ |
| Developer | HomeWAV | Telmate, LLC |
Customer experience
HomeWAV
myViaPath Visits
User reviews
HomeWAV
From 11K App Store ratingsWhat we love
- 🚀 Able to communicate with loved ones
- 👍 Appreciate having the app to use instead of in-person visits
- 🤗 Great customer service
Room to improve
- 🐛 Constant login issues and app crashes
- 💰 Expensive and overpriced for the service provided
- 🔥 Unreliable video/audio quality and frequent disconnections
- 🤯 Frustrating and disappointing experience overall
myViaPath Visits
From 234 App Store ratingsWhat we love
- 👍 Convenient to talk to loved ones
- 🚀 Better connection and quality on app vs. website
Room to improve
- 🐛 Frequent disconnections and freezing during calls
- 🔇 No sound notifications for incoming calls
- 💰 Expensive and charges for every little thing
- 🤖 Poor customer service and lack of support
Bugs and requests
HomeWAV
Reported bugs
3 issues- App frequently logs users out unexpectedly
- Video calls often freeze or disconnect
- Inability to receive notifications of incoming calls
Requested features
3 requests- Keep users logged in to avoid constant re-logins
- Improve video/audio quality and reliability
- Provide more affordable pricing options
myViaPath Visits
Reported bugs
4 issues- App crashes and logs users out frequently
- Issues with depositing money and accessing accounts
- Compatibility problems with certain devices and browsers
- Scheduled visits not working as expected
Requested features
4 requests- Add sound notifications for incoming calls
- Improve video/audio quality and reliability
- Allow scheduling of video visits directly in the app
- Combine messaging, video, and deposit features into one app
In-app purchases
HomeWAV
No in-app purchases
myViaPath Visits
No in-app purchases
