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myViaPath Visits

myViaPath Visits

Video visits on the go!

246 ratings
493 reviews
#57 in free Social Networking
🌐 Social Networking
Free

Details

Released
July 28, 2018
Updated
October 19, 2026

Features

Developer

Telmate, LLC
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📈no. 57
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⭐493
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🔄6+ apps
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❓5 answered
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📦~ in 3 months
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About

Connect with incarcerated loved ones through video calls from your mobile device. Enjoy flexible, on-demand visits without scheduling, and only pay for the time you use. Keep in touch easily and conveniently, anytime, anywhere.

✓Remote video calls
✓On-demand visits (Visit Now)
✓Pay per minute
✓No scheduling required
✓Flexible visitation times
✓No upfront costs
Show original description

What users say about myViaPath Visits

Reviews of myViaPath Visits are mostly negative: the Social Networking app is rated 2.1/5 from 246 App Store ratings. What users like most: convenient to talk to loved ones, better connection and quality on app vs. website. Top complaints: frequent disconnections and freezing during calls, no sound notifications for incoming calls. Summarized from real user reviews.

Positive things

  • 👍Convenient to talk to loved ones
  • 🚀Better connection and quality on app vs. website

Negative things

  • 🐛Frequent disconnections and freezing during calls
  • 🔇No sound notifications for incoming calls
  • 💰Expensive and charges for every little thing
  • 🤖Poor customer service and lack of support
See all reviews

What's New in myViaPath Visits

6.0

October 19, 2026

- Bug fixes and performance improvements

Charts

Top Free

📈 57+1

Social Networking

This app rose +1 position in Social Networking chart.

Last updated on November 2, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Terrible updates

Ever since they updated the app I cannot hear my love ones on video. They can hear me but I cannot hear them! It doesn’t matter how many times you uninstall and reinstall the app.
GGottiBanksss

Sound

No ring to let you know it’s incoming just like the GTL did, you have to watch your phone to catch them 🤬🤬🤬🤬
KIkohls app issues

Hard to use

This app is very hard to use! I put $10 in this morning to Text and now I can’t find where it is. Can’t find how to text them!
IIlovelucy80

Some bs

I can’t even get my account verified for some odd reason and it’s not letting me contact anyone when I click help it glitches and freezes the app everytime
SSmellyba11s

Trash

This app is trash my husband has been trying to video call me since they’ve switched over from GTLGETTINGOUT & we have not been able to connect. Per rep my account is in good standing & is able to receive video calls. Per jail facility staff there is no restrictions on my husband part either. There shouldn’t be a problem at all however there is because the app is t allowing us to connect this is the worst app ever.
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VViapathtrash
See 488 more reviews

Developer apps

myViaPath
myViaPath

by Telmate, LLC

🌐 Social Networking

(2.3K)

Free
With Ads
Telmate Guardian
Telmate Guardian

by Telmate, LLC

💼 Business

(13)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

App crashes and logs users out frequently

Bug

Issues with depositing money and accessing accounts

Bug

Compatibility problems with certain devices and browsers

Bug

Scheduled visits not working as expected

Bug
✨

Requested Features

4 requests

Add sound notifications for incoming calls

Feature

Improve video/audio quality and reliability

Feature

Allow scheduling of video visits directly in the app

Feature

Combine messaging, video, and deposit features into one app

Feature

FAQ

What is this app?

This app allows you to conduct video visits with incarcerated loved ones from your mobile device. It provides a convenient and flexible way to stay connected, mimicking services like Skype or FaceTime for remote communication.

How does the 'Visit Now' feature work?

The 'Visit Now' feature enables on-demand video visits without the need for prior scheduling. You can initiate a visit instantly when it's convenient for you. If the inmate is unavailable, you will be notified and can schedule a visit for a later time.

What are the costs associated with using this app?

There are no upfront costs, connection fees, or penalties for using the app. You are only charged for the actual duration of the video visit. There are no minimum or maximum cost requirements.

Is this app available everywhere?

Currently, this service is available at select correctional facilities. It is recommended to check for availability at the specific facility you wish to connect with.

How does this differ from regular phone calls?

This app facilitates face-to-face video communication, offering a more personal and engaging way to connect than traditional phone calls. It allows for visual interaction, making visits feel more present and less transactional.