myViaPath vs ChildConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myViaPath
Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.
- Send and receive messages
- Send photos and videos
- Make deposits
- Manage contacts
- Stay connected on the go
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Stay Connected to Those Who Matter Most myViaPath, formerly GettingOut, is the official app for participating correctional facilities, supporting millions of family and friends with simple tools to search, communicate, and offer support. Getting started is easy. Find your loved one and their facility, create an account, and myViaPath will guide you through the services available to you. With myViaPath, you can: • Send and receive messages • Share photos • Send video clips • Send eCards • Deposit funds to your loved one’s eligible account • Manage your account and payment methods Every facility is different. Services and availability vary by correctional facility. New name. Same trusted connection. GettingOut is now myViaPath, a ViaPath Technologies service.
ChildConnect
This app facilitates secure and confidential communication between adoptive and birth parents for the benefit of the adopted child. It offers a private platform to support ongoing connections and information sharing within the adoptive family network.
- Secure communication
- Confidential platform
- Support for adoptive families
- Connect birth and adoptive parents
- Child-focused communication
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Childconnect provides a safe, secure and confidential site for supporting communication between adoptive parents and birth parents for the adoptive child.
Screenshots
Verdict
The clearest difference is ads: ChildConnect at none against myViaPath's shown. ChildConnect also leads on monetization model (free vs free with in-app purchases). myViaPath's advantage is ratings volume (2.3K vs 4) and chart position (#44 vs unranked). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.0 for myViaPath against 2.0 for ChildConnect. That said, the two scores are not equally well evidenced: myViaPath has 2.3K ratings behind it against 4, so its average is the more settled of the two. Written reviews are what separate them: 5% of myViaPath's written reviews are positive against 0% of ChildConnect's.
myViaPath ships an update every 3 months, ChildConnect every 6 weeks. The most recent releases landed on November 1, 2026 and October 30, 2026 respectively.
| Parameter | myViaPath | ChildConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (2.3K ratings) | 2.0 (4 ratings) — better |
| Positive reviews | 5.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 2.3K — better | 4 |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #44 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 32 MB | 33 MB |
| Age rating | 17+ | 4+ |
| Developer | Telmate, LLC | CAIRS SOLUTIONS LLC |
Customer experience
myViaPath
ChildConnect
Bugs and requests
myViaPath
Reported bugs
4 issues- Messages disappearing or not sending properly
- Inability to log in or access accounts
- Incorrect time stamps and sync issues
- Repeated prompts for app updates
Requested features
4 requests- Notification system for new messages
- Ability to save message drafts
- Improved photo and video sharing capabilities
- Easier account management and fund transfers
ChildConnect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
myViaPath
No in-app purchases
ChildConnect
No in-app purchases
