myViaPath vs Neon
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myViaPath
Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.
- Send and receive messages
- Send photos and videos
- Make deposits
- Manage contacts
- Stay connected on the go
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Stay Connected to Those Who Matter Most myViaPath, formerly GettingOut, is the official app for participating correctional facilities, supporting millions of family and friends with simple tools to search, communicate, and offer support. Getting started is easy. Find your loved one and their facility, create an account, and myViaPath will guide you through the services available to you. With myViaPath, you can: • Send and receive messages • Share photos • Send video clips • Send eCards • Deposit funds to your loved one’s eligible account • Manage your account and payment methods Every facility is different. Services and availability vary by correctional facility. New name. Same trusted connection. GettingOut is now myViaPath, a ViaPath Technologies service.
Neon
This app allows you to earn money by making phone calls. It offers rewards for every minute of conversation and provides bonuses for referrals. The service prioritizes user privacy by anonymizing calls and redacting personal information.
- Earn for call minutes
- Referral bonuses
- Anonymized calls
- Redacted personal info
- Quick payouts
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Neon turns your phone calls into a money-making tool. Download Neon and start earning rewards for the conversations you’re already having. Key Features: - Paid Calls: Earn money for conversations you have with other Neon users. - Privacy-First: We anonymize everything and redact any personal information you share on your calls. - Referral Bonuses: Get rewarded for every successful referral you make. - Easy to Use: Just make calls through our app to start earning. - Quick Payouts: Get paid out quickly and securely. To learn more about how we are able to pay you money for your phone calls, visit https://neonmobile.com/faq Terms of Service: https://neonmobile.com/termsofservice
Screenshots
Verdict
The clearest difference is rating: Neon at 4.1 against myViaPath's 2.0. Neon also leads on ads (none vs shown) and update cadence (every 2 weeks vs every 3 months). myViaPath's advantage is chart position (#38 vs #191). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Neon holds the better App Store score, 4.1 against 2.0. Both are backed by a comparable volume of ratings — 2.3K and 9.2K respectively. Written reviews point the same way: 5% of myViaPath's written reviews are positive against 27% of Neon's.
myViaPath ships an update every 3 months, Neon every 2 weeks. Both last shipped on October 29, 2026.
| Parameter | myViaPath | Neon |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (2.3K ratings) | 4.1 (9.2K ratings) — better |
| Positive reviews | 5.0% of reviews | 26.6% of reviews — better |
| Number of ratings | 2.3K | 9.2K — better |
| Update frequency | Every 3 months | Every 2 weeks — better |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #38 — better | #191 |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 32 MB | 55 MB |
| Age rating | 17+ | 17+ |
| Developer | Telmate, LLC | Neon Mobile Inc. |
Customer experience
myViaPath
Neon
User reviews
myViaPath
From 2.3K App Store ratingsWhat we love
- 🙌 Ability to communicate with loved ones
- 🙂 Convenient messaging feature
- 👀 Video call option
Room to improve
- 🐛 Frequent app crashes and glitches
- 💰 Expensive messaging and call costs
- 🤯 Unreliable and inconsistent performance
- 🔍 Difficulty depositing funds and managing accounts
- 🤖 Poor customer service and lack of support
Neon
From 9.2K App Store ratingsWhat we love
- 👍 Effortless earnings
- 💡 Helps with homelessness
- 👍 Incredible app
- 👍 Passive income
Room to improve
- 🐛 Stopped working
- 🐛 Barely works
- 🐛 Stopped paying
- 🐛 Didn't receive payment
Bugs and requests
myViaPath
Reported bugs
4 issues- Messages disappearing or not sending properly
- Inability to log in or access accounts
- Incorrect time stamps and sync issues
- Repeated prompts for app updates
Requested features
4 requests- Notification system for new messages
- Ability to save message drafts
- Improved photo and video sharing capabilities
- Easier account management and fund transfers
Neon
Reported bugs
2 issues- Logging out issues
- Tracking issues after 20 calls
Requested features
2 requests- Improve live chat support
- Ensure consistent payouts
In-app purchases
myViaPath
No in-app purchases
Neon
No in-app purchases
