Tawk.to vs Kommunicate Support Desk
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tawk.to
This free live chat application enables website owners to monitor and interact with visitors in real-time. It also offers a free, customizable page for communication. The service is entirely free with no hidden costs or spam.
- Live chat with website visitors
- Visitor monitoring
- Free customizable page
- Real-time communication
- No spam or hidden costs
Read full descriptionHide full description
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.
Kommunicate Support Desk
Manage customer conversations and chat with clients on the go. This app provides real-time notifications for messages, allows for group chat management, and enables quick replies to common queries. Seamlessly transition from bot to human support.
- Real-time customer message notifications
- Chat with customers and website visitors
- Manage group conversations
- Use quick replies for common queries
- Seamless bot to human handoff
- Access user information
- Share conversations
Read full descriptionHide full description
Find all your Kommunicate customer conversations from your iPhone on the go using Kommunicate Chat, a customer support agent app. Get notified about customer messages, chat with customers and website visitors from anywhere, anytime. Kommunicate is a modern human + chatbot hybrid software for real-time, proactive and personalized support for growing businesses. Being a one-stop solution for all your customer support problems, Kommunicate aims to empower your business to build long-lasting customer relationships that drive growth. With Kommunicate agent app, you can: Manage customer conversation from anywhere: Get notified about leads, customer messages, and internal team conversations. Ensure a faster response time by communicating with them on the go. Manage group chats: Access all your group conversations from your agent app. Collaborate with team and customers effectively from anywhere. Search and initiate conversations: Access previous conversations easily in the agent app. Start a new conversation easily with customers or chat internally with the team. Quick Replies: Use Quick Replies to instantly reply for common queries from your directory of canned responses. Take over from bot: Manually take over from bot on the click of a button in any conversation to trigger bot to human handoff. User information section: Now you can see all the user information available in the Kommunicate webapp in your iOS app as well. Conversation sharing and universal links: Share the conversations through apps of your choice. Also, open any conversation in your Kommunicate agent app using universal links.
Screenshots
Verdict
The clearest difference is rating: Tawk.to at 3.7 against Kommunicate Support Desk's 3.3. Tawk.to also leads on ratings volume (215 vs 3) and update cadence (every 2 weeks vs every 2 months). Kommunicate Support Desk's advantage is review sentiment (80% vs 58%) and iOS requirement (13.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tawk.to holds the better App Store score, 3.7 against 3.3. That said, the two scores are not equally well evidenced: Tawk.to has 215 ratings behind it against 3, so its average is the more settled of the two. Written reviews complicate that: 58% of Tawk.to's written reviews are positive against 80% of Kommunicate Support Desk's, so the app with the better star average is not the one people write more warmly about.
Tawk.to ships an update every 2 weeks, Kommunicate Support Desk every 2 months. Both last shipped on October 17, 2026.
| Parameter | Tawk.to | Kommunicate Support Desk |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (215 ratings) — better | 3.3 (3 ratings) |
| Positive reviews | 58.5% of reviews | 80.0% of reviews — better |
| Number of ratings | 215 — better | 3 |
| Update frequency | Every 2 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 175 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | tawk.to | INTENTIVE TECHNOLOGIES PRIVATE LIMITED |
Customer experience
Tawk.to
Kommunicate Support Desk
Bugs and requests
Tawk.to
Reported bugs
6 issues- Frequent crashes and freezes
- Unreliable notifications
- Inconsistent chat history
- Login and logout issues
- Compatibility problems with newer iOS versions
Show 1 moreShow fewer
- Visitor tracking not working as expected
Requested features
7 requests- Dark mode
- Multilingual support
- Improved notification system
- Visitor history and analytics
- Attachment support in chat
Show 2 moreShow fewer
- Agent status visibility
- Customizable branding options
Kommunicate Support Desk
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tawk.to
No in-app purchases
Kommunicate Support Desk
No in-app purchases
Questions
Is Tawk.to free?
Is Kommunicate Support Desk free?
Which has better reviews, Tawk.to or Kommunicate Support Desk?
Do Tawk.to or Kommunicate Support Desk have ads?
Which is updated more often, Tawk.to or Kommunicate Support Desk?
Other comparisons
