Tawk.to vs Binotel Online Chat
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tawk.to
This free live chat application enables website owners to monitor and interact with visitors in real-time. It also offers a free, customizable page for communication. The service is entirely free with no hidden costs or spam.
- Live chat with website visitors
- Visitor monitoring
- Free customizable page
- Real-time communication
- No spam or hidden costs
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tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. No catch. No spam. No wares. It's truly free and always will be.
Binotel Online Chat
This business communication tool enhances customer engagement with features like active invitations and no lost dialogues. It allows for operator monitoring, chat history access, and real-time responses to website visitors, aiming to boost sales and business growth.
- Up to 60% conversion rate
- No lost dialogues
- Active dialogue invitations
- Operator status monitoring
- Full chat statistics
- 24/7 technical support
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Binotel Online Chat - Stay Connected with Your Customers Anywhere Turn every customer inquiry into a sales opportunity. The Binotel Online Chat mobile app helps your team stay connected with customers 24/7, respond to messages quickly, and manage all customer inquiries directly from a smartphone. Key Benefits: - Up to 60% more website inquiries - All chats in one app - Never miss a conversation or customer - Process offline inquiries anytime - Easily manage website lead forms - Quickly handle callback requests - Start a new chat with a single tap - Proactive visitor chat invitations - Quick reply templates and predefined responses - Monitor operator performance - Track operator statuses (online/offline) - Detailed chat statistics and analytics - Complete history of all customer inquiries We know that responding quickly to customers often determines whether an inquiry becomes a sale. That's why Binotel created a mobile app that helps operators and managers communicate with customers quickly, efficiently, and without missing a single inquiry. The app allows you to receive website messages, manage new chats, offline inquiries, website lead forms, and callback requests - all within a single interface. You'll always see new inquiries, be able to start conversations instantly, assign requests to the right operator, or monitor their progress. Managers gain full visibility into their team's performance, including operator activity, chat history, statistics, and inquiry handling efficiency. Operators, in turn, can respond to customers from anywhere using only their smartphone. Even if a customer contacts you outside business hours, their inquiry won't be missed. All offline inquiries, callback requests, and website leads are automatically delivered to the app and are ready for follow-up. The Binotel team continuously improves the app, introduces new features, and provides professional technical support to help your business stay connected with customers 24/7.
Screenshots
Verdict
The clearest difference is rating: Binotel Online Chat at 5.0 against Tawk.to's 3.7. Tawk.to's advantage is ratings volume (217 vs 4). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Binotel Online Chat holds the better App Store score, 5.0 against 3.7. That said, the two scores are not equally well evidenced: Tawk.to has 217 ratings behind it against 4, so its average is the more settled of the two.
Tawk.to ships an update every 2 weeks, Binotel Online Chat fortnightly. The most recent releases landed on October 21, 2026 and October 12, 2026 respectively.
| Parameter | Tawk.to | Binotel Online Chat |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (217 ratings) | 5.0 (4 ratings) — better |
| Positive reviews | 58.5% of reviews | — |
| Number of ratings | 217 — better | 4 |
| Update frequency | Every 2 weeks — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 175 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | tawk.to | Binotel TOV |
Customer experience
Tawk.to
Binotel Online Chat
Bugs and requests
Tawk.to
Reported bugs
6 issues- Frequent crashes and freezes
- Unreliable notifications
- Inconsistent chat history
- Login and logout issues
- Compatibility problems with newer iOS versions
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- Visitor tracking not working as expected
Requested features
7 requests- Dark mode
- Multilingual support
- Improved notification system
- Visitor history and analytics
- Attachment support in chat
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- Agent status visibility
- Customizable branding options
Binotel Online Chat
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tawk.to
No in-app purchases
Binotel Online Chat
No in-app purchases








