Tourist Refund Scheme vs Translink On Demand
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tourist Refund Scheme
Prepare your Tourist Refund Scheme claims before arriving at the airport. Enter your purchase details, save your progress, and generate a QR code for faster processing at the departure counter.
- Enter TRS claim information
- Save claim progress
- Edit claims over multiple sessions
- Generate QR code claim code
- Faster processing at TRS counter
- Dedicated queue access
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This is the Department of Home Affairs Tourist Refund Scheme (TRS) mobile application (the app). The app will allow you to enter the information that is required to lodge a TRS claim. The app will save the information to your mobile device, allowing you to edit the claim over multiple sessions. When you have finished entering your information it will be stored in a QR code on your device. This QR code is your TRS claim code. You must present your TRS claim code to an officer at the TRS counter on your departure from Australia. If you successfully enter your claim details using this app, processing your claim at the TRS counter when you depart should be faster and you will be able to use a dedicated queue to lodge your TRS claim.
Translink On Demand
Book convenient and personalized public transport rides within designated zones. Select your pickup and drop-off points, track your bus in real-time, and manage your bookings for an affordable travel experience.
- Book on-demand rides
- Select pickup and drop-off
- Track bus arrival in real-time
- Manage bookings
- Flexible routing
- Book now or in advance
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The Translink On Demand app enables you to book a service to and from locations within a roam zone area, providing you with an affordable, convenient and personalised travel experience. The app enables you to select your pickup location and drop-off destination, track the arrival of your bus and manage your bookings. A new way to travel The service picks up other customers going in the same direction via a flexible route. Translink On Demand's sophisticated technology coordinates your trip, picking you up from near your home and takes you to where you want to go within the roam zone area. Ride now or later You can book your service either prior to your pickup time or in advance. Live view of your bus You will always get an estimate of your pickup time and you can see your bus in real-time in the app. Try Translink On Demand, a new way to travel! Love our app? Please rate us!
Screenshots
Verdict
The clearest difference is rating: Translink On Demand at 5.0 against Tourist Refund Scheme's 4.1. Translink On Demand also leads on update cadence (every 3 weeks vs every 5 months) and review sentiment (33% vs 13%). Tourist Refund Scheme's advantage is ratings volume (59 vs 2) and monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Translink On Demand holds the better App Store score, 5.0 against 4.1. That said, the two scores are not equally well evidenced: Tourist Refund Scheme has 59 ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 13% of Tourist Refund Scheme's written reviews are positive against 33% of Translink On Demand's.
Tourist Refund Scheme ships an update every 5 months, Translink On Demand every 3 weeks. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.
| Parameter | Tourist Refund Scheme | Translink On Demand |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (59 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 13.1% of reviews | 33.3% of reviews — better |
| Number of ratings | 59 — better | 2 |
| Update frequency | Every 5 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 19 MB | 129 MB |
| Age rating | 4+ | 4+ |
| Developer | Department of Home Affairs | Via Transportation, Inc. |
Customer experience
Tourist Refund Scheme
Translink On Demand
In-app purchases
Tourist Refund Scheme
No in-app purchases
Translink On Demand
No in-app purchases
Questions
Is Tourist Refund Scheme free?
Is Translink On Demand free?
Which has better reviews, Tourist Refund Scheme or Translink On Demand?
Do Tourist Refund Scheme or Translink On Demand have ads?
Which is updated more often, Tourist Refund Scheme or Translink On Demand?
Other comparisons
