Useless
Doesn’t work. Can’t set a time for pick up, feature exists but non-operative. Randomly reports no service available despite being in the station as service is arriving. Can’t rely on the app and thus the service is compromised
Great service
Fantastic driver will certainly use again
Buggy app or bad buses or both
Tracker on the on demand bus said it was 7 minutes away and didn’t move for the 20 minutes I watched it, so either tracker was broken and it was doing the area or the bus wasn’t in use cause when I tried to cancel and rebook it was gone and I couldn’t book any others because “I already booked during this timeslot” and wouldn’t let me book anything, then 20 minutes later after I had to get a family member to pick me up, the app poped ip and it then said my bus had arrived for a route it wouldn’t let me book and booked it for me
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Always having problems
I always have a problem with this app and now it’s not letting me use it at all, every address is not on the pickup or drop off zone despite it being so previously, can’t even go into Stocklands.
Very good
Very good driver well will courtesy. Will use the Service again.
So helpful but so glitchy
Once they approve the ride you cant even see it. Sometimes it doesn’t even affirm wether it was successful and find out later it was booked. It disappears so if u have to cancel you cant
Best service
So grateful to have this service ❤️🇦🇺
So helpful but so glitchy
Once they approve the ride you cant even see it. It disappears so if u have to cancel you cant
Great service!
First time using and driver was so fun and friendly. I’ll be using again.
Never on time
The booking system is a joke. You can never get a bus within 10 mins of checking if one is near you, you need to schedule one at least 40 mins away. And if you book a ride hours or even the day before, the bus still comes 20 minutes later than your original booked pick up time.
Great concept, bad execution
Between errors with the app. Giving pacific pines 2 buses instead of 3 and drivers not being properly trained. My experience using the app could be described as ‘okay’ but nothing ‘good’ or ‘great’
Fantastic concept, works well for people who have a good understanding of the system.
I really think this service has significantly improved my life, and I’m very grateful for it. I do hope it stays around and that it gets better and has its issues ironed out.
I would be exceedingly glad should it stay around past the trial phase as it will allow for more independence on my part.
It’s clear they’ve put a lot of effort into it and it deserves to stay around.
I would be exceedingly glad should it stay around past the trial phase as it will allow for more independence on my part.
It’s clear they’ve put a lot of effort into it and it deserves to stay around.
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