RP Prism vs 3CX
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
RP Prism
This app provides comprehensive retail management tools for mobile and desktop devices, offering point of sale, customer management, inventory lookup, and secure payment processing. It's designed for specialty retailers seeking agility, data security, and operational control with reduced hardware needs.
- Point of Sale and Checkout
- Customer Management
- Inventory and Price Lookup
- Offline Ticketing
- Integrated, Secure EFT
- Employee Management
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Compromising your mobile efforts with basic retail apps is now over. Retail Pro Prism delivers a comprehensive set of retail management tools for your store’s mobile and desktop devices, marrying features of proven world-class retail software with today's technology needs. Prism delivers outstanding agility, data security, and operational control for specialty retailers with reduced hardware and administration requirements. Designed to exceed today's demanding retail environments, this retail management software molds to your unique business needs, ensuring you can focus on the business matters that are most important to you. Included capabilities span: - Point of Sale and Checkout - Customer Management - Customer Orders - Inventory and Price Lookup - Offline Ticketing - Integrated, Secure EFT - Employee Security, Management & Productivity - Multi-language, Multi-currency, Multi-tax, Multi-national Support So regardless of where you are in your store, you can get all tasks done right! WHY 52,000+ RETAILERS CHOOSE RETAIL PRO®? - World-Class Functionality - A True International Solution - Professional Services & Support - Unrivaled E-learning Tools - Your Brand and Workflow-Conscientious Software “It really is a matter of willingness to experiment and trend up –Retail Pro makes that possible.” - Steve Knutsen, President of At-Ease Clothing So trend up! Download your Retail Pro Prism iOS companion app now. ** Minimum supported version of Retail Pro Prism Server version 1.14.7 **
3CX
This app enables remote work by allowing users to access their office phone extension from any location. It facilitates calls, conference scheduling, team chat, and video conferencing directly from an iOS device.
- Office extension access anywhere
- Schedule conferences
- Chat with colleagues
- Video calls
- QR code setup
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Stay connected and make remote work easier with 3CX. This app allows you to use your office extension from anywhere and not only for calls. Schedule conferences, chat with your colleagues and video call from your iOS device. Getting Started: 1. Install the app. 2. Open it, read and accept the license agreement and authorize the permissions the app needs (camera, microphone). 3. Open your web client or desktop app and click on the QR code in the top right corner. Details on how to access your web client are in your 3CX email sent by your administrator. 4. Open your camera on your iOS device and scan the QR code shown on your screen. 5. Your extension is configured and you’re now “Ready for calls”! Important: This app is only for use with 3CX V20 and is not a standalone app. More information: https://www.3cx.com/user-manual/installation-iphone/
Screenshots
Verdict
The clearest difference is rating: RP Prism at 5.0 against 3CX's 2.6. RP Prism also leads on iOS requirement (12.1 vs 16.3). 3CX's advantage is ratings volume (322 vs 5) and update cadence (every 6 weeks vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RP Prism holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: 3CX has 322 ratings behind it against 5, so its average is the more settled of the two.
RP Prism ships an update every 5 months, 3CX every 6 weeks. The most recent releases landed on October 18, 2026 and October 26, 2026 respectively.
| Parameter | RP Prism | 3CX |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (5 ratings) — better | 2.6 (322 ratings) |
| Positive reviews | — | 28.4% of reviews |
| Number of ratings | 5 | 322 — better |
| Update frequency | Every 5 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.1 — better | 16.3 |
| Further details — not scored | ||
| Size | 16 MB | 65 MB |
| Age rating | 4+ | 4+ |
| Developer | Retail Pro International | 3CX |
Customer experience
RP Prism
3CX
Bugs and requests
RP Prism
Not enough reviews yet to summarise bugs or requests.
3CX
Reported bugs
5 issues- Inability to answer/make calls
- Freezing/crashing during calls
- Missed call notifications not working
- Incompatibility with certain iOS versions
- Issues with call transfer and merging
Requested features
6 requests- Apple Watch support
- Customizable ringtones
- Do Not Disturb mode
- Call transfer/parking functionality
- Improved voicemail management
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- Siri/voice control integration
In-app purchases
RP Prism
No in-app purchases
3CX
No in-app purchases









