Tidio vs Panel Admin
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tidio
This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.
- Live chat with customers
- AI-powered chatbots for lead generation
- Quick response templates
- Real-time visitor list
- Detailed visitor information
- Push notifications for new messages
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The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more. Features: -Talk to your customers wherever you are Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries Chatbots - generate leads while you’re offline using chatbots Live Visitor List - list of all visitors browsing your website Visitors Details - access details such as visitor IP, city, country, device type and browser Push Notifications - get notifications about new messages, even when the app is closed
Panel Admin
Manage your panel services on the go. Track payments, handle orders, and provide user support through tickets. This mobile app offers essential administrative control for your services anytime, anywhere.
- Payment tracking
- Order management
- Ticket support
- Service control
- Mobile access
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Panel Admin app is your mobile solution for managing panel with ease. Track payments, manage orders, and handle tickets to support your users even faster. Stay updated and keep control of your services anytime, anywhere. Please use the web version if you need access to other features of your admin area.
Screenshots
Verdict
The clearest difference is monetization model: Panel Admin at free against Tidio's freemium. Panel Admin also leads on rating (5.0 vs 4.8). Tidio's advantage is ratings volume (4.8K vs 3). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Panel Admin holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 83% of Tidio's written reviews are positive against 88% of Panel Admin's.
Tidio ships an update every 9 days, Panel Admin fortnightly. The most recent releases landed on September 25, 2026 and September 14, 2026 respectively.
| Parameter | Tidio | Panel Admin |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (4.8K ratings) | 5.0 (3 ratings) — better |
| Positive reviews | 82.8% of reviews | 87.5% of reviews — better |
| Number of ratings | 4.8K — better | 3 |
| Update frequency | Every 9 days — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.4 | 13.0 — better |
| Further details — not scored | ||
| Size | 64 MB | 55 MB |
| Age rating | 17+ | 17+ |
| Developer | TIDIO POLAND SP Z O O | Perfect Panel DMCC |
Customer experience
Tidio
Panel Admin
Bugs and requests
Tidio
Reported bugs
4 issues- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs
Requested features
5 requests- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting
Panel Admin
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tidio
No in-app purchases
Panel Admin
No in-app purchases
