Comparison

Chatwoot vs Panel Admin

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Chatwoot

Engage with customers in real-time, follow up on conversations effortlessly, and receive instant notifications for system activities. Collaborate with your team using private notes and organize conversations with status assignments to deliver exceptional service anytime, anywhere.

Highlights
  • Real-time customer engagement
  • On-the-go conversation follow-up
  • Instant system activity notifications
  • Team collaboration with private notes
  • Conversation status management
  • Assign conversations to team members
Features
Read full description

Stay connected with your customers anytime, anywhere with the Chatwoot app. Here’s how it helps your business thrive: **Never miss a new customer**: Seamlessly engage with potential leads in real time. The app ensures you’re always available to respond to inquiries, even when you’re away from your desk. Build stronger relationships by being there when your customers need you most. **Follow up effortlessly**: Continue conversations with your customers, even while on the go. Whether it’s resolving an issue, answering a question, or providing a quick update, the app keeps you connected so no conversation is left hanging. Stay proactive and maintain a high level of customer satisfaction. **Stay updated**: Get instant notifications about system activities to stay in control. From new customer messages to team updates, never miss a critical moment. These real-time alerts empower you to respond faster and ensure smooth operations. **Collaborate with your team**: Share insights and updates through private notes. Use the app to brainstorm, delegate tasks, or provide feedback directly within the conversation thread. Keep your team aligned and efficient, even when you’re on the move. **Organize conversations**: Assign statuses to streamline and manage customer interactions effectively. Prioritise urgent issues and close conversations with ease. With a clear overview of your interactions, you can focus on what matters most—delivering exceptional service. Chatwoot keeps you responsive, efficient, and connected—no matter where you are.

About

Panel Admin

Manage your panel services on the go. Track payments, handle orders, and provide user support through tickets. This mobile app offers essential administrative control for your services anytime, anywhere.

Highlights
  • Payment tracking
  • Order management
  • Ticket support
  • Service control
  • Mobile access
Features
Read full description

Panel Admin app is your mobile solution for managing panel with ease. Track payments, manage orders, and handle tickets to support your users even faster. Stay updated and keep control of your services anytime, anywhere. Please use the web version if you need access to other features of your admin area.

Screenshots

Chatwoot4 screens
Panel Admin4 screens

Verdict

The call

The clearest difference is rating: Panel Admin at 5.0 against Chatwoot's 4.1. Panel Admin also leads on review sentiment (88% vs 55%) and iOS requirement (13.0 vs 16.4). Chatwoot's advantage is ratings volume (13 vs 3). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Panel Admin holds the better App Store score, 5.0 against 4.1. Both are backed by a comparable volume of ratings — 13 and 3 respectively. Written reviews point the same way: 55% of Chatwoot's written reviews are positive against 88% of Panel Admin's.

UpkeepUpdate frequency

Chatwoot ships an update every 11 days, Panel Admin fortnightly. The most recent releases landed on September 23, 2026 and September 14, 2026 respectively.

Scorecard4 real differences · 6 level
Chatwoot versus Panel Admin: the parameters behind the verdict, then further details
ParameterChatwootPanel Admin
PriceFreeFree
Rating4.1 (13 ratings)5.0 (3 ratings) — better
Positive reviews55.0% of reviews87.5% of reviews — better
Number of ratings13 — better3
Update frequencyEvery 11 days — betterFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.413.0 — better
Further details — not scored
Size73 MB55 MB
Age rating4+17+
DeveloperChatwoot IncPerfect Panel DMCC

Customer experience

Chatwoot

All ratings13 ratings
Positive84.6%
Neutral0.0%
Negative15.4%
Written reviews60 reviews
Positive55.0%
Neutral15.0%
Negative30.0%

Panel Admin

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews8 reviews
Positive87.5%
Neutral0.0%
Negative12.5%

In-app purchases

None

Chatwoot

No in-app purchases

None

Panel Admin

No in-app purchases

Questions

Is Chatwoot free?
Chatwoot is free to download, with no in-app purchases.
Is Panel Admin free?
Panel Admin is free to download, with no in-app purchases.
Which has better reviews, Chatwoot or Panel Admin?
Panel Admin is rated higher. Chatwoot averages 4.1 out of 5 from 13 ratings, while Panel Admin averages 5.0 from 3 ratings.
Do Chatwoot or Panel Admin have ads?
Neither Chatwoot nor Panel Admin shows ads.
Which is updated more often, Chatwoot or Panel Admin?
Chatwoot ships an update every 11 days, and Panel Admin fortnightly. Most recently, Chatwoot was updated on September 23, 2026 and Panel Admin on September 14, 2026.

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