Hotlink vs My Singtel app
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Hotlink
Manage your mobile plan, access rewards, and explore entertainment options. This app offers a unified experience for both prepaid and postpaid users, providing tools for account management, bill payments, and exclusive deals.
- Plan summary and usage tracking
- Exclusive deals and e-vouchers
- Access to entertainment services
- Bill payment and reload options
- Account management tools
- Store locator
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Maximise your Hotlink experience today! This all-new experience has been made to cater to YOU and your everyday needs. Whether for Hotlink Prepaid or Hotlink Postpaid, get everything you need now in one all-new & improved app. POSTPAID & PREPAID • Plan Summary: View your balance and stay informed about your internet usage. • Hotlink Rewards: Enjoy FREE deals from over 300 popular brands everyday from food & beverage, health & beauty, shopping, travel, entertainment and more! • Maxis TV: Gain access to the best of entertainment available on Viu, Sooka, iQiYi and more • Lifestyle: Don’t miss out on exclusive promos just for you. • E-Statement: Check your transaction activity with ease • Payment methods: Pay bill & reload with credit/debit card, online banking, & e-Wallets such as GrabPay, TouchnGo eWallet and Boost. • PUK code: Check for your code in a few taps. • Store Locator: Find your nearest Hotlink Store hassle-free. • Manage your Account: Everything you need to manage your Hotlink plan. • Contact Us: Get in touch easily with us for any concerns, questions or feedback Exclusively for PREPAID • Hotlink Rewards: There’s even more savings with our exclusive e-Vouchers when you purchase with your credit. • HotlinkMU: Purchase your personalised internet deals with HotlinkMU. • Top Up: Stay tuned to special offers giving you cashback when you top up. • Internet Passes: Check your internet usage and purchase internet passes. • Add-On: Purchase hotspot passes or extended validity for your sim. Exclusively for POSTPAID • Billing information: Credit Limit, Bill Cycle, Unbilled Amount • Direct Debit: Enable via app • Manage my WiFi - Manage your WiFi with ease! GET IN TOUCH Feel free to call us toll-free at 1300-820-120 or dial 123 from your mobile for any enquiries or check out selfserve.hotlink.com.my To learn more about the all new Hotlink All-in-One App, simply head to https://www.hotlink.com.my/en/services/mobile-app/ Don’t forget to enable push notifications to get notified on our latest offers. If you like using the Hotlink App, please rate us on your app store Works best with iOS 9.3 and above"
My Singtel app
Manage your mobile services, pay bills, and shop for deals all in one app. Monitor data usage, check recontract eligibility, and subscribe to roaming plans. Enjoy exclusive rewards and get in-app support.
- Monitor mobile data, talktime, and SMS usage
- Pay bills securely and view past bills
- Shop for products, deals, and roaming plans
- Access exclusive monthly rewards and deals
- In-app chat support and appointment booking
- Check recontract eligibility
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My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere. Usage • Monitor your local mobile data usage, talktime and SMS • Check your recontract eligibility date • Keep track of your roaming data usage Bills • Pay your bills securely • View and download up to 6 months of your bills Shop • Shop the latest products and deals • Subscribe to a roaming plan that best suits your travel needs • Choose from a variety of add-ons for data, talktime, music, video and more • Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill Rewards • Enjoy free treats and exclusive deals monthly with Singtel Rewards Message Us • Chat with us in-app when you need help Inbox • Get updates on important system notices, promotions and rewards More • Find a Singtel Shop near you • Save time by booking a Singtel Shop appointment • Request a callback at your convenience • Nominate your mobile lines to enjoy Singtel Circle perks
Screenshots
Verdict
The clearest difference is ads: My Singtel app at none against Hotlink's shown. My Singtel app also leads on monetization model (free vs free with in-app purchases) and ratings volume (2.1K vs 216). Hotlink's advantage is iOS requirement (13.0 vs 15.1). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My Singtel app holds the better App Store score, 4.0 against 3.8. That said, the two scores are not equally well evidenced: My Singtel app has 2.1K ratings behind it against 216, so its average is the more settled of the two. Written reviews point the same way: 17% of Hotlink's written reviews are positive against 23% of My Singtel app's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on October 16, 2026 and October 13, 2026 respectively.
| Parameter | Hotlink | My Singtel app |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (216 ratings) | 4.0 (2.1K ratings) — better |
| Positive reviews | 17.4% of reviews | 22.9% of reviews — better |
| Number of ratings | 216 | 2.1K — better |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 166 MB | 81 MB |
| Age rating | 12+ | 4+ |
| Developer | Maxis Mobile | Singtel Idea Factory Pte Ltd |
Customer experience
Hotlink
My Singtel app
Bugs and requests
Hotlink
Not enough reviews yet to summarise bugs or requests.
My Singtel app
Reported bugs
4 issues- Unable to pay bills or access account details
- Forced updates causing login and functionality issues
- Sync issues with fitness tracking features
- Unreliable network connectivity
Requested features
4 requests- Allow all family members to manage account
- Improve roaming plan management
- Provide more transparent billing information
- Enhance accessibility for disabled users
In-app purchases
Hotlink
No in-app purchases
My Singtel app
No in-app purchases
