Comparison

Pipedrive vs Kommo

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pipedrive

Manage your sales pipeline effectively on the go. This app provides access to contacts, deal history, and to-dos, allowing you to create tasks and take notes instantly synced with the web application. It offers offline syncing for uninterrupted work.

Highlights
  • Access contacts and to-do lists
  • Log phone calls and meeting notes
  • Map view for business exploration
  • Smart agenda for scheduling
  • Offline syncing capabilities
  • One-click calls and emails
Features
Read full description

Stay on top of your sales pipeline with the iOS app for Pipedrive. Pipedrive is a powerful sales CRM for small teams with big ambitions. It helps you focus on the right contacts and gives you more control over your sales results. With Pipedrive for iOS you can access your contacts, deal history and to-do's, create tasks and take meeting notes wherever you are - all changes are instantly synced to Pipedrive web app. ∙ Access your to-do list and contacts instantly. ∙ Log your phone calls. ∙ Explore your business on a map view. ∙ Schedule better with a smart agenda view while planning new activities. ∙ Look up customer and deal details on the go. ∙ Access files related to your contacts and deals. ∙ Record or type meeting and call notes - synced instantly to web app. ∙ Powerful offline syncing for those long flights and metro rides. ∙ Start new calls and emails with just one click. ∙ Get the powerful combination of mobile + web. A Pipedrive account is required to use Pipedrive for iOS.

About

Kommo

This CRM system helps small businesses boost sales by integrating messaging, email, and calls. Manage your sales pipeline, automate tasks, and track team performance from your mobile device.

Highlights
  • Messenger, email, and call integration
  • Live customizable sales dashboard
  • Automation tools (salesbot, templates)
  • Lead generation via business card scanning
  • Mobile sales pipeline management
  • Team performance monitoring
Features
Read full description

Kommo is the world's first messenger-based CRM system, designed to help small businesses take their sales to a different level. Our mobile app is seamlessly integrated with the desktop version and gives you access to your sales tools straight from your phone, providing a unified CRM experience that keeps you connected wherever you are. Unleash the power of messaging Seamlessly connect with your customers through messengers, emails, and calls, all from a single app. Stay ahead with analytics Monitor your sales, tasks, team performance and more from anywhere with the customizable live Dashboard. Automate and thrive Streamline your processes with automation tools like salesbot, templates and digital pipeline. Save time and focus on what matters most - growing your business. Increase lead generation Capture leads on the go by scanning business cards, importing your address book, or quickly adding contacts. Never miss a deal with instant lead addition to your pipeline. Sales pipeline at your fingertips Access and manage your sales pipeline from your phone whenever you need to. Log into your account or sign up for a 14-day free trial to effortlessly manage your sales pipeline, navigate performance, and collaborate with your team anytime, anywhere.

Screenshots

Pipedrive4 screens
Kommo4 screens

Verdict

The call

The clearest difference is rating: Kommo at 4.3 against Pipedrive's 3.7. Kommo also leads on review sentiment (84% vs 70%) and iOS requirement (16.0 vs 18.6). Pipedrive's advantage is ratings volume (672 vs 12). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Kommo holds the better App Store score, 4.3 against 3.7. That said, the two scores are not equally well evidenced: Pipedrive has 672 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 70% of Pipedrive's written reviews are positive against 84% of Kommo's.

UpkeepUpdate frequency

Pipedrive ships an update fortnightly, Kommo every 2 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 6 level
Pipedrive versus Kommo: the parameters behind the verdict, then further details
ParameterPipedriveKommo
PriceFreeFree
Rating3.7 (672 ratings)4.3 (12 ratings) — better
Positive reviews69.7% of reviews83.8% of reviews — better
Number of ratings672 — better12
Update frequencyFortnightlyEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, Apple Watch
Requires iOS18.616.0 — better
Further details — not scored
Size80 MB183 MB
Age rating4++4
DeveloperPipedrive IncTerimpol S.A.

Customer experience

Pipedrive

All ratings672 ratings
Positive65.9%
Neutral6.7%
Negative27.4%
Written reviews785 reviews
Positive69.7%
Neutral8.0%
Negative22.3%

Kommo

All ratings12 ratings
Positive83.3%
Neutral0.0%
Negative16.7%
Written reviews37 reviews
Positive83.8%
Neutral2.7%
Negative13.5%

Bugs and requests

Pipedrive

Reported bugs

4 issues
  • Frequent app crashes and freezes
  • Inconsistent data syncing between web and mobile
  • Issues with contact and deal information not loading properly
  • Problems with email integration and sending from within the app

Requested features

5 requests
  • Add ability to view and manage projects in mobile app
  • Improve custom filtering and sorting options for activities
  • Integrate with more third-party apps and services
  • Enhance mobile app to match full functionality of web version
  • Provide better support for multi-user and team management

Kommo

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Pipedrive

No in-app purchases

None

Kommo

No in-app purchases

Questions

Is Pipedrive free?
Pipedrive is free to download, with no in-app purchases.
Is Kommo free?
Kommo is free to download, with no in-app purchases.
Which has better reviews, Pipedrive or Kommo?
Kommo is rated higher. Pipedrive averages 3.7 out of 5 from 672 ratings, while Kommo averages 4.3 from 12 ratings.
Do Pipedrive or Kommo have ads?
Neither Pipedrive nor Kommo shows ads.
Which is updated more often, Pipedrive or Kommo?
Pipedrive ships an update fortnightly, and Kommo every 2 weeks. Most recently, Pipedrive was updated on September 22, 2026 and Kommo on September 24, 2026.

Other comparisons