Visual Support vs TeamNet Tracking
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Visual Support
This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.
- Live camera feed sharing
- Screen sharing and co-browsing
- Remote pointer
- Drawing and annotations
- Session recording
- Pause video and save photos
Read full descriptionHide full description
The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: - HD Audio - Video frame rate auto adapt - Screen sharing and co-browsing - Live remote pointer - 2 ways drawing and annotations - Pause video, photos and picture saving - Session recording The app does not allow the remote agent to access any data stored on your device.
TeamNet Tracking
This business application allows field researchers to update their out-of-office status, scan asset barcodes, and view essential asset details. Users can also add notes and photos to assets, review work order summaries, and check asset locations.
- Update out-of-office status
- Scan asset barcodes
- View asset information
- Add/view asset notes and photos
- Work order summary and detail viewing
- View asset location
Read full descriptionHide full description
Application Features: 1. Change Out of Office Message Status 2. Scan Asset Bar Codes 3. View limited asset information useful for field research. 4. Add and View Asset Notes 5. Add and View Asset Photos 6. Recent Work Order Summary Listing 7. Work Order Detail Viewing 8. View Asset Location NOTE: This application requires access to TeamNetSoftware.com Asset Management System
Screenshots
Verdict
The clearest difference is rating: TeamNet Tracking at 5.0 against Visual Support's 3.2. Visual Support's advantage is ratings volume (35 vs 1) and update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
TeamNet Tracking holds the better App Store score, 5.0 against 3.2. That said, the two scores are not equally well evidenced: Visual Support has 35 ratings behind it against 1, so its average is the more settled of the two.
Visual Support ships an update monthly, TeamNet Tracking every 2 months. Both last shipped on September 30, 2026.
| Parameter | Visual Support | TeamNet Tracking |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (35 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 35 — better | 1 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 16 MB | 35 MB |
| Age rating | 12+ | 4+ |
| Developer | SIGHTCALL | Mark Soper |
Customer experience
Visual Support
TeamNet Tracking
In-app purchases
Visual Support
No in-app purchases
TeamNet Tracking
No in-app purchases
Questions
Is Visual Support free?
Is TeamNet Tracking free?
Which has better reviews, Visual Support or TeamNet Tracking?
Do Visual Support or TeamNet Tracking have ads?
Which is updated more often, Visual Support or TeamNet Tracking?
Other comparisons
