Visual Support vs SunConnect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Visual Support
This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.
- Live camera feed sharing
- Screen sharing and co-browsing
- Remote pointer
- Drawing and annotations
- Session recording
- Pause video and save photos
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The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: - HD Audio - Video frame rate auto adapt - Screen sharing and co-browsing - Live remote pointer - 2 ways drawing and annotations - Pause video, photos and picture saving - Session recording The app does not allow the remote agent to access any data stored on your device.
SunConnect
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SunConnect is a user-friendly, entry level digital color management solution for Flexographic printing. SunConnect enhances communication between printer and SunChemical for quick turnaround for color match requests and provides press operators with an easy to use quality control tool.
Screenshots
Verdict
The clearest difference is update cadence: Visual Support at monthly against SunConnect's every 11 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Visual Support ships an update monthly, SunConnect every 11 months. The most recent releases landed on October 13, 2026 and September 30, 2026 respectively.
| Parameter | Visual Support | SunConnect |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (35 ratings) — better | — |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 35 — better | — |
| Update frequency | Monthly — better | Every 11 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 | 14.0 |
| Further details — not scored | ||
| Size | 16 MB | 41 MB |
| Age rating | 12+ | 4+ |
| Developer | SIGHTCALL | SUN CHEMICAL LIMITED |
In-app purchases
Visual Support
No in-app purchases
SunConnect
No in-app purchases
Questions
Is Visual Support free?
Is SunConnect free?
Do Visual Support or SunConnect have ads?
Which is updated more often, Visual Support or SunConnect?
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