Comparison

OpenEye Mobile vs HID Reader Manager

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

OpenEye Mobile

Access live and recorded video from your surveillance system on the go. Receive instant alerts, remotely arm locations, and navigate events with a clear timeline. Manage your video surveillance anytime, anywhere with an intuitive interface.

Highlights
  • Live and recorded video streaming
  • Instant alert notifications
  • Remote location arming/disarming
  • Color-coded event timeline
  • Video export and sharing
  • Real-time push notifications
  • 360° camera viewing with dewarping
Features
Read full description

The OpenEye iOS mobile app is your on-the-go solution for access to live and recorded video from your OpenEye video surveillance system. Receive instant alert notifications, leverage powerful analytics, arm locations remotely, and easily navigate through events with a clear timeline—all within an intuitive user interface. With OpenEye, your video surveillance is accessible anytime, anywhere. Key Features: • Virtual Location Arming and Disarming • Alert History Search • Color Coded Event Timeline Bar • Centralized Video Management on Mobile with Diverse Event Types • Intuitive Video Export and Sharing • Real-Time Push notifications • Two-way Talk Down • Customizable Grid Support • Live Video Streaming and Recorded Playback • Save Clips to the Cloud • View 360° cameras with dewarping and PTZ controls • Apple TV Support Best Practices: For optimal performance, OpenEye recommends using this app on a secure Wi-Fi network. Streaming high-definition video over cellular networks may significantly increase data usage and impact battery life. An active subscription to the OpenEye Web Services cloud-managed video platform for one or more cameras is required to use the OpenEye iOS mobile app. With over 1 million devices connected, the OpenEye Web Services cloud-managed video platform provides actionable intelligence and improves operational efficiency so that you can stay focused on what matters most—and see the next opportunity to protect and grow your business.

About

HID Reader Manager

This app simplifies the management of compatible HID readers. It allows administrators to configure settings, update firmware, and export reader status. Users can also upgrade readers to support Bluetooth and OSDP.

Highlights
  • Configure reader settings
  • Upgrade reader firmware
  • Inspect and export reader status
  • Enable Bluetooth support
  • Enable OSDP support
Features
Read full description

HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect and export current reader status, and upgrade compatible readers to support Bluetooth and/or OSDP. -Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function. -Calendar is used to log the error/information.  If Calendar is not enabled logging will not function. -Location is used to obtain the location of the Reader for administration purpose and improving user experience.  If Location is not enabled communication to readers will not function.

Screenshots

OpenEye Mobile4 screens
HID Reader Manager4 screens

Verdict

The call

The clearest difference is monetization model: HID Reader Manager at free against OpenEye Mobile's subscription. HID Reader Manager also leads on iOS requirement (14.0 vs 18.0). OpenEye Mobile's advantage is rating (3.0 vs 2.6) and review sentiment (30% vs 12%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

OpenEye Mobile holds the better App Store score, 3.0 against 2.6. Both are backed by a comparable volume of ratings — 66 and 26 respectively. Written reviews point the same way: 30% of OpenEye Mobile's written reviews are positive against 12% of HID Reader Manager's.

UpkeepUpdate frequency

OpenEye Mobile ships an update every 3 months, HID Reader Manager every 2 months. The most recent releases landed on October 5, 2026 and October 12, 2026 respectively.

Scorecard4 real differences · 6 level
OpenEye Mobile versus HID Reader Manager: the parameters behind the verdict, then further details
ParameterOpenEye MobileHID Reader Manager
PriceFreeFree
Rating3.0 (66 ratings) — better2.6 (26 ratings)
Positive reviews30.0% of reviews — better11.5% of reviews
Number of ratings66 — better26
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhone, iPad, Apple TV — betteriPhone, iPod
Requires iOS18.014.0 — better
Further details — not scored
Size26 MB258 MB
Age rating4+4+
DeveloperPC Open IncorporatedHID Global

Customer experience

OpenEye Mobile

All ratings60 ratings
Positive45.0%
Neutral3.3%
Negative51.7%
Written reviews30 reviews
Positive30.0%
Neutral6.7%
Negative63.3%

HID Reader Manager

All ratings26 ratings
Positive38.5%
Neutral0.0%
Negative61.5%
Written reviews26 reviews
Positive11.5%
Neutral3.8%
Negative84.6%

In-app purchases

None

OpenEye Mobile

No in-app purchases

None

HID Reader Manager

No in-app purchases

Questions

Is OpenEye Mobile free?
OpenEye Mobile is free to download, with no in-app purchases.
Is HID Reader Manager free?
HID Reader Manager is free to download, with no in-app purchases.
Which has better reviews, OpenEye Mobile or HID Reader Manager?
OpenEye Mobile is rated higher. OpenEye Mobile averages 3.0 out of 5 from 66 ratings, while HID Reader Manager averages 2.6 from 26 ratings.
Do OpenEye Mobile or HID Reader Manager have ads?
Neither OpenEye Mobile nor HID Reader Manager shows ads.
Which is updated more often, OpenEye Mobile or HID Reader Manager?
OpenEye Mobile ships an update every 3 months, and HID Reader Manager every 2 months. Most recently, OpenEye Mobile was updated on October 5, 2026 and HID Reader Manager on October 12, 2026.

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