OpenEye Mobile vs HID Reader Manager
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OpenEye Mobile
Access live and recorded video from your surveillance system on the go. Receive instant alerts, remotely arm locations, and navigate events with a clear timeline. Manage your video surveillance anytime, anywhere with an intuitive interface.
- Live and recorded video streaming
- Instant alert notifications
- Remote location arming/disarming
- Color-coded event timeline
- Video export and sharing
- Real-time push notifications
- 360° camera viewing with dewarping
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The OpenEye iOS mobile app is your on-the-go solution for access to live and recorded video from your OpenEye video surveillance system. Receive instant alert notifications, leverage powerful analytics, arm locations remotely, and easily navigate through events with a clear timeline—all within an intuitive user interface. With OpenEye, your video surveillance is accessible anytime, anywhere. Key Features: • Virtual Location Arming and Disarming • Alert History Search • Color Coded Event Timeline Bar • Centralized Video Management on Mobile with Diverse Event Types • Intuitive Video Export and Sharing • Real-Time Push notifications • Two-way Talk Down • Customizable Grid Support • Live Video Streaming and Recorded Playback • Save Clips to the Cloud • View 360° cameras with dewarping and PTZ controls • Apple TV Support Best Practices: For optimal performance, OpenEye recommends using this app on a secure Wi-Fi network. Streaming high-definition video over cellular networks may significantly increase data usage and impact battery life. An active subscription to the OpenEye Web Services cloud-managed video platform for one or more cameras is required to use the OpenEye iOS mobile app. With over 1 million devices connected, the OpenEye Web Services cloud-managed video platform provides actionable intelligence and improves operational efficiency so that you can stay focused on what matters most—and see the next opportunity to protect and grow your business.
HID Reader Manager
This app simplifies the management of compatible HID readers. It allows administrators to configure settings, update firmware, and export reader status. Users can also upgrade readers to support Bluetooth and OSDP.
- Configure reader settings
- Upgrade reader firmware
- Inspect and export reader status
- Enable Bluetooth support
- Enable OSDP support
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HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect and export current reader status, and upgrade compatible readers to support Bluetooth and/or OSDP. -Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function. -Calendar is used to log the error/information. If Calendar is not enabled logging will not function. -Location is used to obtain the location of the Reader for administration purpose and improving user experience. If Location is not enabled communication to readers will not function.
Screenshots
Verdict
The clearest difference is monetization model: HID Reader Manager at free against OpenEye Mobile's subscription. HID Reader Manager also leads on iOS requirement (14.0 vs 18.0). OpenEye Mobile's advantage is rating (3.0 vs 2.6) and review sentiment (30% vs 12%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OpenEye Mobile holds the better App Store score, 3.0 against 2.6. Both are backed by a comparable volume of ratings — 66 and 26 respectively. Written reviews point the same way: 30% of OpenEye Mobile's written reviews are positive against 12% of HID Reader Manager's.
OpenEye Mobile ships an update every 3 months, HID Reader Manager every 2 months. The most recent releases landed on October 5, 2026 and October 12, 2026 respectively.
| Parameter | OpenEye Mobile | HID Reader Manager |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (66 ratings) — better | 2.6 (26 ratings) |
| Positive reviews | 30.0% of reviews — better | 11.5% of reviews |
| Number of ratings | 66 — better | 26 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone, iPad, Apple TV — better | iPhone, iPod |
| Requires iOS | 18.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 26 MB | 258 MB |
| Age rating | 4+ | 4+ |
| Developer | PC Open Incorporated | HID Global |
Customer experience
OpenEye Mobile
HID Reader Manager
In-app purchases
OpenEye Mobile
No in-app purchases
HID Reader Manager
No in-app purchases
Questions
Is OpenEye Mobile free?
Is HID Reader Manager free?
Which has better reviews, OpenEye Mobile or HID Reader Manager?
Do OpenEye Mobile or HID Reader Manager have ads?
Which is updated more often, OpenEye Mobile or HID Reader Manager?
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