myGov vs MyAussie
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myGov
Access Australian government services securely on your mobile device. Manage your inbox messages, access services quickly, and store digital cards and certificates in a digital wallet. Simplifies interactions with government agencies.
- Secure mobile sign-in
- Manage inbox messages
- Quick service access
- Digital wallet for cards and certificates
- Easy government interaction
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Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy. You can use this app to: • securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID • easily view and manage your myGov Inbox messages • quickly access your services • store some government digital cards and certificates in the digital wallet. You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au To find out more go to my.gov.au/app myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au
MyAussie
Manage your Aussie Broadband account with ease. Track usage, diagnose and report faults, monitor outages, and update your plan. You can also make payments and set up payment plans.
- Track usage
- Diagnose and lodge faults
- Track outages and maintenance
- Update plan and add services
- Make payments
- Set up payment plans
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Welcome everyone and let us introduce you to the MyAussie app! This app has been created for Aussie Broadband customers so you can make changes to your account quickly and easily. There is so much you can do on this app including: - Track your usage - Diagnose, lodge, and track any faults you may be experiencing - Track outages and maintenance that may affect you - Update your plan, add bolt-ons, and even add new services to your account like mobiles and Fetch - Make a payment on your account - Set up a payment plan for your account We’re always keen to improve in every aspect of our business, so if you have anything else you think would be good to include on the app, feel free to let us know.
Screenshots
Verdict
The clearest difference is review sentiment: MyAussie at 80% against myGov's 6%. MyAussie also leads on rating (4.1 vs 2.5). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyAussie holds the better App Store score, 4.1 against 2.5. Both are backed by a comparable volume of ratings — 19 and 8 respectively. Written reviews point the same way: 6% of myGov's written reviews are positive against 80% of MyAussie's.
myGov ships an update monthly, MyAussie every 3 weeks. Both last shipped on September 24, 2026.
| Parameter | myGov | MyAussie |
|---|---|---|
| Price | Free | Free |
| Rating | 2.5 (19 ratings) | 4.1 (8 ratings) — better |
| Positive reviews | 6.3% of reviews | 80.2% of reviews — better |
| Number of ratings | 19 — better | 8 |
| Update frequency | Monthly | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 17 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | Services Australia | Aussie Broadband Ltd |
Customer experience
myGov
MyAussie
User reviews
myGov
From 19 App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure login options
- 👍 Convenient access to government services
- 👍 Wallet integration for cards
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and access information
- ⏱️ Slow performance and loading times
- 🔒 Overly complex authentication process
- 🤔 Confusing user interface
MyAussie
From 8 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Comprehensive features
- 🚀 Reliable connection
- 👍 Excellent customer service
- 🚀 Seamless app experience
Room to improve
- 🐛 Buggy app updates
- 🔒 Poor security (login issues)
- 🐛 Notification issues
- 🐛 Inconsistent user experience
- 🐛 Slow support response times
Bugs and requests
myGov
Reported bugs
5 issues- Unable to log in or access services
- Inbox messages not loading or disappearing
- Compatibility issues with newer devices
- Inability to submit job applications or evidence
- Incorrect information displayed in app
Requested features
5 requests- Improve app stability and reliability
- Simplify login and authentication process
- Enhance user interface and navigation
- Add ability to print or download documents
- Improve integration with other government apps
MyAussie
Reported bugs
4 issues- App freezes on launch
- Login screen issues
- Notification badge not clearing
- Incompatibility with newer devices
Requested features
4 requests- Dark mode option
- Ability to switch between accounts
- Improved notification management
- More detailed usage tracking
In-app purchases
myGov
No in-app purchases
MyAussie
No in-app purchases
