myGov vs Connect SmartHome
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myGov
Access Australian government services securely on your mobile. Manage your inbox messages, access services quickly, and store digital cards and certificates in your wallet. Requires a myGov account.
- Secure mobile sign-in
- Manage myGov Inbox messages
- Quick access to government services
- Digital wallet for cards and certificates
- Easy to use interface
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Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy. You can use this app to: • securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID • easily view and manage your myGov Inbox messages • quickly access your services • store some government digital cards and certificates in the digital wallet. You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au To find out more go to my.gov.au/app myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au
Connect SmartHome
Control and monitor your smart home devices remotely from your smartphone. Automate actions based on schedules, temperature, or location. Receive real-time alerts and notifications for peace of mind.
- Remote device control
- Voice control integration
- Real-time alerts and notifications
- Add and group multiple devices
- Automate actions
- Customizable preferences
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The Connect SmartHome app let's you add and control multiple devices quicker and easier from your smartphone. Paired with Google Home or Amazon Echo, you can set up automated actions which can be triggered on schedule, temperature or location. Get real-time notifications sent straight to your smartphone. No matter where you are, you can monitor and control your Connect SmartHome devices. - Remote control and check the status of your compatible Connect SmartHome devices - Voice control via Google Home & Amazon Echo - Alerts and notifications allow you to receive real-time status information about your Connect SmartHome devices - Add and group multiple devices to control them simultaneously - Automate your devices based on schedule, temperature, location & more - Customise your experience and save your frequently used actions & preferences
Screenshots
Verdict
The clearest difference is rating: Connect SmartHome at 4.1 against myGov's 2.3. Connect SmartHome also leads on review sentiment (27% vs 6%) and iOS requirement (14.0 vs 18.6). myGov's advantage is update cadence (monthly vs every 8 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Connect SmartHome holds the better App Store score, 4.1 against 2.3. Both are backed by a comparable volume of ratings — 18 and 7 respectively. Written reviews point the same way: 6% of myGov's written reviews are positive against 27% of Connect SmartHome's.
myGov ships an update monthly, Connect SmartHome every 8 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | myGov | Connect SmartHome |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (18 ratings) | 4.1 (7 ratings) — better |
| Positive reviews | 6.3% of reviews | 26.8% of reviews — better |
| Number of ratings | 18 — better | 7 |
| Update frequency | Monthly — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.6 | 14.0 — better |
| Further details — not scored | ||
| Size | 17 MB | 185 MB |
| Age rating | 4+ | 4+ |
| Developer | Services Australia | LASER Corporation |
Customer experience
myGov
Connect SmartHome
User reviews
myGov
From 18 App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure login options
- 👍 Convenient access to government services
- 👍 Wallet integration for cards
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Difficult to navigate and access information
- ⏱️ Slow performance and loading times
- 🔒 Overly complex authentication process
- 🤔 Confusing user interface
Connect SmartHome
From 7 App Store ratingsWhat we love
- 👍 Handy for garage door
- 👍 Easy setup
- 👍 Works well with Alexa
- 👍 Good picture quality
- 👍 Cool camera for price
Room to improve
- 🐛 App disconnects frequently
- 🐛 Sluggish and clunky interface
- 🐛 Poor image quality
- 🐛 Takes too long to establish connection
- 🐛 Inconsistent recording
Bugs and requests
myGov
Reported bugs
5 issues- Unable to log in or access services
- Inbox messages not loading or disappearing
- Compatibility issues with newer devices
- Inability to submit job applications or evidence
- Incorrect information displayed in app
Requested features
5 requests- Improve app stability and reliability
- Simplify login and authentication process
- Enhance user interface and navigation
- Add ability to print or download documents
- Improve integration with other government apps
Connect SmartHome
Reported bugs
53 issues- App gets disconnected again and again
- No longer get Device Alert notifications
- No longer can view recorded footage
- Local Storage shows 'No events detected' despite footage
- Activity area setting never works
Show 48 moreShow fewer
- Takes too long to 'establishing encrypted channel'
- Sometimes goes 30mins without recording
- Hardly ever records the beginning of action
- Cameras never recorded events
- Sound is delayed, out of sync
- Timeline is very sluggish to scroll
- Timeline jumps back unexpectedly
- Video lines on timeline too close
- Crashes on iPhone 17 on startup
- Cannot change color of orange light
- PIR Motion Detection doesn't work first time
- Every item disconnects and flashes
- App tries to re-add them and fails
- Need to remove and reinstall devices
- App has letters on top of each other
- Overflowing text
- App slow to activate garage door
- Garage door status incorrect
- Water valve controller freezes
- App does not rotate and zoomed out video
- Does not connect to device anymore
- Every time I try to connect, it says 'connection time out'
- Recent update not allowing to create scene
- Recent update not allowing to close door when away from geofencing
- App frequently has errors with 'no wifi' or unable to launch
- Continually false alarms
- Motion sensor is a problem
- Moisture getting in and fogging up lens
- App does not work properly with doorbell
- App requires reinstalling of device
- App states not compatible with lights, update required
- Instructions do not match app options
- WIFI requires 2.4gb, user has 5gb
- Too difficult to set up
- Massive delay in doorbell notification
- Lots of fake 'movement detected' notifications
- Often takes a long time to 'wake up' device
- Very confusing app
- Difficult to share between devices/people
- Smart downlight not coming on with motion detection
- Mostly offline
- Light bulb will not connect
- Changed wifi provider, cannot reconnect
- Tried 600 times to connect video doorbell, keeps timing out
- Hard to read date and time on alert
- Very hard to pair to an iOS device
- Not compatible with Siri
- Cannot connect Google Home Mini to light bulb
Requested features
16 requests- Enable haptics
- Add Apple CarPlay support
- Add Apple Watch support
- Add Siri compatibility
- Add geofencing functionality
Show 11 moreShow fewer
- Add scheduled random on/off
- Allow control of light groups
- More precise lighting control (numeric values)
- Add landscape mode
- Add dark mode
- Improve light wheel customization
- Add widget function
- Connect to Amazon Echo
- Connect to Apple Home
- Connect to IFTTT
- Option to turn motion sensors off
In-app purchases
myGov
No in-app purchases
Connect SmartHome
No in-app purchases
Questions
Is myGov free?
Is Connect SmartHome free?
Which has better reviews, myGov or Connect SmartHome?
Do myGov or Connect SmartHome have ads?
Which is updated more often, myGov or Connect SmartHome?
Other comparisons
