OptumRx vs MyLabcorp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OptumRx
Manage your pharmacy benefits and medications from your phone. Compare drug prices, view your prescriptions, and opt for home delivery. Refill prescriptions, track orders, and access your member ID card easily.
- Compare drug prices
- View all medications
- Transfer to home delivery
- Refill home delivery prescriptions
- Check order status
- View member ID card
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The OptumRx mobile app helps members manage pharmacy benefits without walking into a pharmacy. Compare drug prices, view all your medications, and transfer eligible medications to home delivery. Users can also refill their home delivery prescriptions, check order status, set up automatic refills, and more. Other features include: • View member ID card • Resolve home delivery order holds • Manage account information Search, compare and save. With our easy-to-use tools, you'll get the info you need to find the right drug and pricing options for you. Send medications right to your home. You may be eligible for the convenience of Home Delivery, avoiding trips to the pharmacy to pick up your medications. Manage your Medicine Cabinet anywhere. Easily manage your medications and orders on any device- whether at home or on the go. Our Promises There are some things in life we depend on. Medication is often one of them. We promise to deliver simple ways to get the medication you need. • Affordability We help you find the medications you need at the lowest price available to you. • Accessibility Everything we do centers on getting you the medication you need, when you need it, your way. • Advocacy We'll be here to guide you any time you need us with compassionate care and a simple experience.
MyLabcorp
Manage your health conveniently with this app. Find and schedule lab appointments, check in remotely, and receive notifications for your results and bills. View, download, and pay for reports, and manage multiple accounts.
- Find and schedule lab appointments
- Remote check-in via QR code
- Receive notifications for results and bills
- View, download, and print lab reports
- Manage historical lab results
- Pay bills and manage account preferences
- Add and manage minors' accounts
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Get personalized explanations of your health data from Labcorp and answers to questions about your lab results, trends over time, and more with our built-in AI experience. Gain health insights to better understand your recent blood work, such as why your cholesterol levels may be changing, or ask questions about nutrition and learn which food groups to prioritize for a healthier diet. MyLabcorp provides real-time information designed to help you achieve desired health goals and better prepare for conversations with your healthcare provider. MyLabcorp also features the same easy Labcorp patient portal experience you know and love. Securely view your Labcorp test results, schedule appointments, and review and pay invoices in one convenient place. Note: MyLabcorp is designed to support understanding and wellness and does not provide medical diagnoses or treatment recommendations. Always consult a qualified healthcare professional with medical questions or concerns. Key Features • Easy migration - MyLabcorp replaces the Labcorp Patient™ mobile app. Use your existing credentials to log in—all your secure Labcorp health data is waiting for you. • Convenient access to all your Labcorp health - Check your current and past Labcorp results and health profile via our secure mobile app—anytime, anywhere—with the same features you’ve been using in the Labcorp patient portal. Easily view your Labcorp test results, schedule appointments, view bills, and gain health insights you can discuss with your provider at your next healthcare visit. • AI-powered insights in a healthcare setting - Ask questions and receive real-time answers from an AI experience designed to support your understanding of your body and health. MyLabcorp’s AI chat feature lets you explore your test results within a HIPAA-compliant system, unlike general-purpose AI tools, which aren’t built to protect health data or limit how it’s used. • Privacy and security you can trust - Labcorp takes privacy seriously. Your personal and medical information is protected by Labcorp security controls and used only in accordance with HIPAA. • Track and monitor health data over time - View your Labcorp test results and health data, dating back up to 15 years, alongside standard result ranges. This can help identify topics you may need to discuss further with your healthcare provider. • Gain new insight into your health - Deep dive into 12 key health areas that provide an educational overview to help you better understand and manage your health. You can also receive content authored by Labcorp's clinical team and read clinically guided education to learn more about your specific results. Who it’s for • People looking to easily manage their Labcorp visits and related services • People reviewing their lab results and wanting clearer explanations • People wanting to better understand trends in their health data • People seeking general, plain-language health information as they prepare for conversations with their healthcare provider • People interested in better understanding their health and building individual health literacy
Screenshots
Verdict
The clearest difference is chart position: MyLabcorp at #5 against OptumRx's #81. On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for OptumRx against 4.8 for MyLabcorp. Both are backed by a comparable volume of ratings — 146K and 98K respectively. Written reviews are what separate them: 16% of OptumRx's written reviews are positive against 20% of MyLabcorp's.
Both ship on a similar rhythm, roughly monthly. Both last shipped on October 18, 2026.
| Parameter | OptumRx | MyLabcorp |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (146K ratings) | 4.8 (98K ratings) — better |
| Positive reviews | 15.8% of reviews | 19.6% of reviews — better |
| Number of ratings | 146K — better | 98K |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #81 | #5 — better |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 91 MB | 74 MB |
| Age rating | 4+ | 17+ |
| Developer | Optum Inc. | Laboratory Corporation of America |
Customer experience
OptumRx
MyLabcorp
User reviews
OptumRx
From 146K App Store ratingsWhat we love
- 🚀 Convenient home delivery
- 💰 Affordable prices
- 📦 Reliable mail order service
- 🕰️ Timely order processing
- 🤝 Helpful customer service
Room to improve
- 🐛 Inconsistent app performance
- 🔍 Difficult to navigate app
- 🚫 Forced to use specific pharmacies
- 📤 Delayed or missing deliveries
- 🤖 Poor communication from automated systems
MyLabcorp
From 98K App Store ratingsWhat we love
- 👍 User-friendly app
- 🚀 Fast and efficient
- 💡 Useful features like viewing lab results
Room to improve
- 🐛 Buggy and unreliable
- 🔒 Security and authentication issues
- 🤔 Confusing user interface
- 💸 Difficult to make payments
Bugs and requests
OptumRx
Reported bugs
3 issues- App freezes and crashes
- Login issues and account lockouts
- Incorrect pricing and order status information
Requested features
4 requests- Ability to view prescription refill dates
- Option to opt-out of automatic refills
- Integration with local pharmacies
- Improved app usability and accessibility
MyLabcorp
Reported bugs
4 issues- Login and authentication problems
- Inability to view or pay bills
- Inconsistent app performance and crashes
- Incompatibility with mobile devices and operating systems
Requested features
4 requests- Ability to upload doctor's orders
- Integration with health apps and wearables
- Advanced analytics and data visualization
- Streamlined billing and payment options
In-app purchases
OptumRx
No in-app purchases
MyLabcorp
No in-app purchases









