Comparison

simplehuman vs Pottery Barn

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

simplehuman

Explore a wide range of products, including exclusive online items. Visualize items in your home using augmented reality before purchasing. Automate refills for essential items and manage deliveries with flexibility.

Highlights
  • Shop full product lineup
  • Augmented Reality visualization
  • Automated replenishment
  • Flexible delivery management
  • Online-only exclusives
Features
Read full description

Shop our full product lineup including online-only exclusives. Using Augmented Reality (AR), see what products would look like anywhere in your home before you buy. Activate auto-replenishment of custom liners and soap refills so you never run out. Adjust, pause or cancel deliveries at any time - with no commitments.

About

Pottery Barn

Discover the latest home decor arrivals and get inspiration for every season. Create and manage wedding registries, book design help, and visualize products in your space using augmented reality. Receive personalized recommendations based on your shopping history.

Highlights
  • Shop latest arrivals and seasonal inspiration
  • Create and manage wedding registries
  • Book expert design help (virtual/in-person)
  • Shop curated looks by room
  • Personalized product recommendations
  • Virtual product preview in your home
Features
Read full description

Everything you love about shopping with us, all in one convenient place. Here’s what you can do with the Pottery Barn app: • Discover More: Be the first to shop new arrivals and get fresh inspiration each season. • Registry: Create and manage your registry from anywhere. • Expert Design Help: Book in-home, in-store, or virtual design sessions to create your dream space. • Shop by Room: Explore curated rooms and shop the look.  • Design Boards: Save looks you love and create custom mood boards. • Picks Just for You: Get personalized recommendations based on your style. • Design Tools: Use Room Scan and Room Planner to create 3D floor plans with your phone’s camera. About Us: For over 70 years, Pottery Barn has been a destination for uncompromising quality and timeless style. We design our collections in-house, creating foundational pieces and seasonal beauty for a comfortable, well-styled home.

Screenshots

simplehuman4 screens
Pottery Barn4 screens

Verdict

The call

The clearest difference is monetization model: simplehuman at free against Pottery Barn's free with in-app purchases. Pottery Barn's advantage is rating (4.8 vs 4.5) and ratings volume (20K vs 918). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Pottery Barn holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: Pottery Barn has 20K ratings behind it against 918, so its average is the more settled of the two. Written reviews point the same way: 31% of simplehuman's written reviews are positive against 40% of Pottery Barn's.

UpkeepUpdate frequency

simplehuman ships an update every 5 weeks, Pottery Barn every 3 weeks. The most recent releases landed on October 13, 2026 and October 16, 2026 respectively.

Scorecard4 real differences · 6 level
simplehuman versus Pottery Barn: the parameters behind the verdict, then further details
ParametersimplehumanPottery Barn
PriceFreeFree
Rating4.5 (918 ratings)4.8 (20K ratings) — better
Positive reviews31.1% of reviews40.3% of reviews — better
Number of ratings91820K — better
Update frequencyEvery 5 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhoneiPhone
Requires iOS16.0 — better17.0
Further details — not scored
Size99 MB342 MB
Age rating4+4+
DevelopersimplehumanWilliams-Sonoma, Inc.

Customer experience

simplehuman

All ratings851 ratings
Positive86.3%
Neutral1.5%
Negative12.2%
Written reviews90 reviews
Positive31.1%
Neutral5.6%
Negative63.3%

Pottery Barn

All ratings19,753 ratings
Positive96.0%
Neutral1.6%
Negative2.3%
Written reviews313 reviews
Positive40.3%
Neutral13.4%
Negative46.3%

User reviews

simplehuman

From 918 App Store ratings

What we love

  • 🚀 Quick order placements
  • 👍 Intuitive and easy to navigate
  • 🛒 Augmented reality feature helpful for visualizing products
  • 💳 Supports Apple Pay

Room to improve

  • 🐛 Buggy and crashes frequently
  • 🔒 Requires phone number to use, no email-only option
  • 🛒 No shopping cart, can't add multiple items
  • 💳 Apple Pay not working for many users
  • 🔍 Poor search and navigation, missing key features

Pottery Barn

From 20K App Store ratings

What we love

  • 👍 Easy to navigate app
  • 💎 High-quality products
  • 🌟 Excellent customer service
  • 🛒 Convenient online shopping

Room to improve

  • 🐛 App crashes and freezes
  • 🔍 Inaccurate inventory information
  • 💳 High shipping costs
  • 🔒 Login issues and account management problems

Bugs and requests

simplehuman

Reported bugs

4 issues
  • Login/verification process not working
  • Shipping address always marked as invalid
  • App crashes when trying to remove items from cart
  • Duplicate order notifications

Requested features

4 requests
  • Add shopping cart functionality
  • Sync app and website orders/account
  • Improve checkout process and payment options
  • Provide email-only registration option

Pottery Barn

Reported bugs

4 issues
  • App not recognizing login credentials
  • Inconsistent behavior when updating addresses
  • Checkout process issues with Apple Pay
  • Unreliable stock information leading to order cancellations

Requested features

4 requests
  • Integrate rewards program for easier redemption
  • Improve search and filtering functionality
  • Provide more transparent delivery timelines
  • Streamline checkout process and payment options

In-app purchases

None

simplehuman

No in-app purchases

None

Pottery Barn

No in-app purchases

Questions

Is simplehuman free?
simplehuman is free to download, with no in-app purchases.
Is Pottery Barn free?
Pottery Barn is free to download, with no in-app purchases.
Which has better reviews, simplehuman or Pottery Barn?
Pottery Barn is rated higher. simplehuman averages 4.5 out of 5 from 918 ratings, while Pottery Barn averages 4.8 from 20K ratings.
Do simplehuman or Pottery Barn have ads?
Neither simplehuman nor Pottery Barn shows ads.
Which is updated more often, simplehuman or Pottery Barn?
simplehuman ships an update every 5 weeks, and Pottery Barn every 3 weeks. Most recently, simplehuman was updated on October 13, 2026 and Pottery Barn on October 16, 2026.

Other comparisons