West Elm vs simplehuman
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
West Elm
Discover the latest home decor arrivals and seasonal inspiration. Create and manage your wedding registry easily, and get expert design advice for your dream space. Shop curated room looks and receive personalized recommendations.
- Discover latest arrivals
- Seasonal inspiration
- Wedding registry management
- Virtual design help
- Shop by room
- Personalized recommendations
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The West Elm app brings modern furniture, home décor, inspiration, and effortless shopping together in one place. Discover furniture, rugs, lighting, bedding, and décor designed to help you create a home that's uniquely yours. Shop kids furniture and décor to create a dream space for your children. From expert Design Services to Wedding Registry and personalized inspiration, the app makes it easy to shop, design, and celebrate life's biggest moments. Here's what you can do with the app: • Discover More: Be the first to shop new arrivals, seasonal collections, and fresh design inspiration. • Wedding Registry: Create, manage, and update your wedding registry anytime, anywhere. • Design Services: Book a virtual or in-store design consultation to bring your vision to life with personalized expert guidance. • Shop by Room: Explore curated looks for every room and shop complete spaces with ease. • Picks Just for You: Receive personalized recommendations based on your style and shopping history. About West Elm: Since 2002, West Elm has been creating modern furniture and home décor with exceptional quality and timeless style. Our designers craft thoughtfully designed collections that help you create spaces you'll love for years to come.
simplehuman
Explore a wide range of products, including exclusive online items. Visualize items in your home using augmented reality before purchasing. Automate refills for essential items and manage deliveries with flexibility.
- Shop full product lineup
- Augmented Reality visualization
- Automated replenishment
- Flexible delivery management
- Online-only exclusives
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Shop our full product lineup including online-only exclusives. Using Augmented Reality (AR), see what products would look like anywhere in your home before you buy. Activate auto-replenishment of custom liners and soap refills so you never run out. Adjust, pause or cancel deliveries at any time - with no commitments.
Screenshots
Verdict
The clearest difference is rating: West Elm at 4.8 against simplehuman's 4.5. West Elm also leads on ratings volume (5.2K vs 918). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
West Elm holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: West Elm has 5.2K ratings behind it against 918, so its average is the more settled of the two. Written reviews split almost evenly too, at 30% and 31% positive.
West Elm ships an update every 3 weeks, simplehuman every 5 weeks. The most recent releases landed on September 25, 2026 and September 26, 2026 respectively.
| Parameter | West Elm | simplehuman |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5.2K ratings) — better | 4.5 (918 ratings) |
| Positive reviews | 30.3% of reviews | 31.1% of reviews — better |
| Number of ratings | 5.2K — better | 918 |
| Update frequency | Every 3 weeks — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 257 MB | 99 MB |
| Age rating | 4+ | 4+ |
| Developer | Williams-Sonoma, Inc. | simplehuman LLC |
Customer experience
West Elm
simplehuman
User reviews
West Elm
From 5.2K App Store ratingsWhat we love
- 👍 Excellent customer service
- 🚀 Quality and style of products
- 💡 Free swatch samples
- 🤩 Unique and beautiful designs
Room to improve
- 🐛 Frequent app crashes and freezes
- 🔍 Poor search and navigation functionality
- 🛒 Issues with cart and saved items
- ⏰ Long delivery times and order delays
- 🔌 Buggy and unresponsive app performance
simplehuman
From 918 App Store ratingsWhat we love
- 🚀 Quick order placements
- 👍 Intuitive and easy to navigate
- 🛒 Augmented reality feature helpful for visualizing products
- 💳 Supports Apple Pay
Room to improve
- 🐛 Buggy and crashes frequently
- 🔒 Requires phone number to use, no email-only option
- 🛒 No shopping cart, can't add multiple items
- 💳 Apple Pay not working for many users
- 🔍 Poor search and navigation, missing key features
Bugs and requests
West Elm
Reported bugs
4 issues- App crashes when trying to return items
- Inability to link rewards account
- Saved items disappearing from cart
- Shipping and delivery information not accurate
Requested features
4 requests- Add AR view in room feature
- Improve product reviews and ratings
- Allow opting out of promotional emails
- Fix login and account management issues
simplehuman
Reported bugs
4 issues- Login/verification process not working
- Shipping address always marked as invalid
- App crashes when trying to remove items from cart
- Duplicate order notifications
Requested features
4 requests- Add shopping cart functionality
- Sync app and website orders/account
- Improve checkout process and payment options
- Provide email-only registration option
In-app purchases
West Elm
No in-app purchases
simplehuman
No in-app purchases
