ConnectNetwork by GTL vs Go Program Way2Go Card
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ConnectNetwork by GTL
This app allows users to manage their accounts, make deposits for various services, and send messages, photos, and videos to incarcerated individuals. It offers a convenient cash payment option and enables communication with loved ones.
- Create and manage accounts
- Make payments and deposits
- Send messages, photos, and videos
- Walk-In-Retail cash payment option
- Manage inmate communication credits
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The ConnectNetwork mobile app provides quick access to our most popular services. Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send messages, photos and videos to your loved ones, take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card. Our features are based on the facility. To find out which features are available to your inmate, please add them to your account. • Create and Manage your ConnectNetwork Account • Make Payments and Deposits for ConnectNetwork services, such as: o AdvancePay Phone (Prepaid Collect) o Trust Fund (Inmate Trust Account) o PIN Debit (Inmate Phone Account) o Debit Link (Inmate Account for Tablet Services) O Walk-In-Retail, a new convenient cash payment method • Messaging (Email) o View your Messaging inbox, send and compose messages, and save drafts o Use your credit or debit card to purchase Message credits o Add a photo or video attachment to your Message o Depending on the facility, send credits to receive a reply
Go Program Way2Go Card
Manage your prepaid card account on the go. Check balances, review transactions, and secure your card with features like locking and unlocking. Activate new cards, change your PIN, and set up important alerts for deposits and balances.
- Check available balance
- Review transaction history
- Lock/unlock card instantly
- Activate new card
- Change PIN
- Set up deposit/balance alerts
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Works with all Go Program® Way2Go Card® eligible MasterCard programs. In order to determine if you are eligible to use this app, please refer to the back of your prepaid card. On the back of your card, in the bottom right-hand corner, you will see the words GoProgram.com. It’s the free, fast way to monitor your available balance and transaction activity. • Login with biometrics • Check your available balance anytime, anywhere • Review up to 18 months of transaction history • Confirm your last deposit • Change your PIN • Set-up and manage deposit and balance alerts • Manage notification preferences • Activate a new Card • Ability to view ancillary service charge information • Lock and unlock your card: Did you misplace your card or leave it behind at a store? Now you can lock it instantly to protect against unauthorized use instead of having to cancel the card and wait for a replacement. • Cancel & Replace Card • Cardless Cash If you already have your GoProgram.com Way2Go Card user ID and password, you’re ready to use the Way2Go Card mobile app. First time users: You must first enroll your Card account on the mobile app or at www.GoProgram.com to get your User ID and Password for access. Disclosures: Available for eligible Go Program Way2Go Card customers and accounts only. There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. © 2022 Conduent, Inc. All rights reserved. Conduent®, Conduent Agile Star®, Way2Go Card®, and Go Program® are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries.
Screenshots
Verdict
The clearest difference is rating: Go Program Way2Go Card at 4.1 against ConnectNetwork by GTL's 2.2. Go Program Way2Go Card also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). ConnectNetwork by GTL's advantage is chart position (#153 vs unranked). On price, update cadence, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Go Program Way2Go Card holds the better App Store score, 4.1 against 2.2. That said, the two scores are not equally well evidenced: Go Program Way2Go Card has 31K ratings behind it against 326, so its average is the more settled of the two. Written reviews point the same way: 5% of ConnectNetwork by GTL's written reviews are positive against 13% of Go Program Way2Go Card's.
ConnectNetwork by GTL ships an update every 3 months, Go Program Way2Go Card every 4 months. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | ConnectNetwork by GTL | Go Program Way2Go Card |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (326 ratings) | 4.1 (31K ratings) — better |
| Positive reviews | 5.0% of reviews | 13.5% of reviews — better |
| Number of ratings | 326 | 31K — better |
| Update frequency | Every 3 months — better | Every 4 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #153 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 26 MB | 11 MB |
| Age rating | 17+ | 4+ |
| Developer | Global Tel Link Corporation | Conduent Inc. |
Customer experience
ConnectNetwork by GTL
Go Program Way2Go Card
User reviews
ConnectNetwork by GTL
From 326 App Store ratingsWhat we love
- 💻 Easy to use app
- 💰 Affordable communication option
- 🤳 Allows photo/video sharing
Room to improve
- ⚠️ Frequent app crashes
- 🕰️ Slow message delivery
- 🔒 Account login issues
- 💸 Expensive call/message fees
- 🤖 Poor customer service
Go Program Way2Go Card
From 31K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient for checking balances
- 🔒 Secure sign-in with biometrics
- 💡 Helpful notification settings
Room to improve
- 🐛 Frequent password issues
- 🔒 Lack of security for public use
- 🕰️ Slow money transfer process
- 🤖 Poor customer service and long wait times
Bugs and requests
ConnectNetwork by GTL
Reported bugs
4 issues- App freezes when trying to send messages
- Inconsistent account balance display
- Inability to find/add incarcerated loved ones
- Frequent app crashes after updates
Requested features
4 requests- Add notification system for new messages
- Improve message delivery speed
- Allow account management features (edit profile, delete numbers)
- Reduce communication fees
Go Program Way2Go Card
Reported bugs
3 issues- App crashes and freezes
- Incorrect transaction history
- Inability to update card information
Requested features
4 requests- Improve money transfer functionality
- Add direct deposit option
- Enhance security with Touch ID/Face ID
- Provide better customer support channels
In-app purchases
ConnectNetwork by GTL
No in-app purchases
Go Program Way2Go Card
No in-app purchases
Questions
Is ConnectNetwork by GTL free?
Is Go Program Way2Go Card free?
Which has better reviews, ConnectNetwork by GTL or Go Program Way2Go Card?
Do ConnectNetwork by GTL or Go Program Way2Go Card have ads?
Which is updated more often, ConnectNetwork by GTL or Go Program Way2Go Card?
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